Nature Hills Nursery

Until my recent experience I have had good luck with purchases from this seller. However, my last order came partially dead. I let them know this and they suggested that I water it to see if it would revive. I did that but the shrub very quickly died and a had a brown ball. When I reported this I was given some nonsense about zone. In fact, I have a dwarf conifer border and every single other plant in it is thriving. I have sent pictures. Now they are not responding to me at all.

After 21 days with no status update, I wrote to cancel my order...and they had the temerity to want to charge me $10 for cancelling and tried to give me a gift card instead of a partial refund. Obviously, an incompetent organization. Avoid.

I ordered a mimosa tree as a gift for my mother. Unfortunately, after waiting 3 months, it arrived with the top broken off and nearly all the leaves dead at the bottom of the box. I sent photos and called but I couldn't get anywhere with customer service. When I called, they asked me to email more photos but their responses were automated and followed a script. I understand that damage can happen during shipping but this tree isn't worth the $100 I spent on it! This isn't a company you want to do business with!

Received a damaged tree and after 3 telephone calls (on 3rd I was assured a higher level supervisor would call me within 24 hrs. 5 days later, no call. Been asked to take photos along with my description of damage. Have done that and an exact response followed asking for photos. Kind of a closed loop of no service.

Sixty percent of my purchased trees arrived with tons of holes in the leaves and broken leaves. Customer service said it's "normal" and part of their standard quality to ship out items that have endured damage due to pests or rough handling. Every single leaf had at least 5 tiny holes in a tree that only had about 15 leaves total. Many leaves were tattered, too. I can't believe the prices given the trashed appearance of what I received. I suggest going with a competitor for your landscaping needs.

We finished our fire pit/bed expansion project later than anticipated this fall, and found the plant selection at local big box garden centers and nurseries very limited, and many plants were stressed and/or diseased (I work for a local grower of annuals and vegetables in the Spring, and I can see when plants haven't been cared for properly). I was leary of online ordering, but took the risk anyway, and was extremely pleased with the entire process! Ordering was streamlined, and I could easily plan the garden from the comfort of my home. The prices were very competitive, the delivery was on time and effortless (no driving/hauling/packing in my own vehicle), the packaging exceptional, and the plants healthy, lush and larger than most I found locally. I never thought I would trust others to choose my plants for me, but this experience was so positive, they've won my future business! Thank you Nature Hills!

I finally located the rose variety I had been looking for at Nature Hills. I had never heard of this distant nursery, but took a chance and placed my order. The plant arrived in a timely manner. I was surprised to find a mature bush with seven buds on it when I opened the box. It has settled in nicely, and looks happy and healthy a couple of months after planting. It was an investment, but will be worth it if it lives 25+ years like the other one that I have of this variety. Thank you Nature Hills.

I have never ordered a tree much less two! However I have wanted a Walking Stick tree for a long time! I was pleasantly surprised how easy Nature Hills Nursery made this purchase! And the two trees I received were bigger and fuller than expected! I have planted them and they have beautiful new growth already! The price was better than I found here in my home town which was a plus also. I will certainly order from Nature Hills again!
Linda from SC

We recently tore out all of the landscaping around our house and decided to start from scratch. We ordered everything from Nature Hills Nursery (about 30 plants/bushes as well as perennial flowers). We could not be happier with our experience. The plants arrived well packaged and in great order.

I have ordered 6 ~5 foot trees (Chinese Wisteria, 2 Autumn Blaze Maples, two apple trees, and a peach tree) and 3 12" butterfly bushes total between 2 orders and each time the plants arrived here in very sturdy boxes and in great health, although there were many fallen leaves in the boxes and we had a cold spell right after I planted the trees. They have come back this spring in fantastic health even after an April killing frost ruined their small leaves. The bushes took a long time to be delivered, but I assume that was because of below 0 temps. No complaints on shipping. I am completely satisfied and plan to continue ordering from Nature Hills (when bargains appear).

My tree was packaged securely and arrived with strong green leaves and a healthy trunk. Now (about 6 months later) it is blooming everywhere. I live in a climate that's still
Warm so this is prime growing season. Would absolutely purchase from Natures Hill Nursery again

My daughter has gifted myself and her grandmother several fruit trees from Nature Hills. The key lime is amazing at the growth and productivity in only two years. Their avocado tree far exceeded my home grown from seed. Outgrew and out produced. Her latest gift was the Eldorado peach. Can't wait to see it grow. Trees arrive well packaged and healthy. Highly recommend!

My forsythia arrived on time, well packed and in perfect condition. I planted it as recommended on their site. The plant adapted perfectly with no drooping or lost leaves. Of course, i do talk to it and praise it so that could be an influence. I highly recommend this grower and will use them again.

The 3 trees I ordered were just wonderful! What I failed to realize was that the pistachio trees probably won't do well here. However! With climate change and all and temps rising in this area... I'm keeping my green thumbs crossed!

I ordered 2 Little Gem Trees. Arrival of the same was late but they were in great condition. The packaging was awesome. The soil the trees had was very good soil. I order one 2-3 ft. And one 4-5 ft.

Both trees are thriving and flowers have bloomed so beautifully & fragrantly. Pricing is amazing and does not compare to my local nurseries. Nature Hills's customer service was helpful.

I am thrilled with Nature Hill Nursery and will definitely consider buying from them again.