Nationwide Home Innovations Ltd

From 1st visit where we placed our order through to installation it's all been seamless. Lots of communication to let us know how our order was proceeding, then when we got our installation date we were very pleased as it much sooner than we expected. The 2 fitters were very efficient, our garden was left neat & tidy afterwards. They were very polite & helpful, nothing was too much trouble. This is our 2nd veranda installed by this company, when we moved house we really missed our veranda so we had this installed. I would definitely recommend this company to anyone who asks

Our experience of Nationwide Home innovations has been excellent from out first enquiry through to installation of our veranda. The sales team were informative and responsive but never overtly pushy. Notification and updates on progress of our order was very good. But most importantly the installation team were probably the most excellent group of professionals we have ever had on our property. The work was of superb quality, there were no issues requiring subsequent correction and apart from our excellent new veranda no evidence that installers had ever been at our premises. Great product, great team and great value.

First class communicators.
I appreciate dealing with companies that do what they say they will.
The salesman was knowledgeable and happy to share technical details going to great lengths to ensure that I understand what all ramifications of owning and using the awning. As a consequence I realised a competitor was proposing a solution that conflicted with the manufacturers recommendation. They didn't get a call back.
All phone calls with customer services were courteous and appointments kept.
The installation team were very tidy and solicitous. The installation was done to a very high standard.
Afterwards they explained and demonstrated the proper use of the awning.
All taken together a great experience.
Would I recommend them. You betcha!

The downside of the mixed experience was the news that the final estimate was £500 more than the informal quote,We resolved this before the work was done. But it came as a nasty shock. I also felt that the drainage system, simple though it is, could have been explained better. The upside was that Wayne and Steve, who came to put the structure up, were on time and were both pleasant and professional. I am pleased with the result.

Good visit to us by knowledgeable saleswoman, we then visited the excellent showroom and made a final decision on what we wanted. We then had a very useful home visit by the fitter to assess the job and tell us what would be done. He made suggestions which improved the setup and saved us money too. We were told it would be 4 to 6 weeks before we would get the awning fitted - just 4 weeks later it was fitted by two fitters who clearly knew what they were doing - job done in 90minutes! They left everything clean and tidy and were super, friendly and polite, despite me watching them. (I was fascinated and impressed.) Nationwide stood out from competitors because their works and showroom were only a few miles away and the product was very good. Quite expensive but you get what you pay for in this case. We are delighted customers.

Delayed construction. Phoned on morning of 1st schelduled installation to say installers were not coming. Quickly re-sceduled for next day by different installation team. These guys were very helpful and efficient although there must have been a measurement error, resulting in top of garage door catching the framework which stopped this door from being opened. Quickly rectified.
On reflection, only time will tell if this was a good buy. At the moment, it appears that this is a very expensive way to achieve what we wanted. Middle of winter is not a good time to comment. We shall see!