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MyPillowReviews 963

2.1

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MyPillow Reviews Summary

MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 8th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448

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California
9 reviews
2 helpful votes
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Less than advertised
December 8, 2020

The pillows are comfortable for the first couple years. After that they must be air fluffed in the dryer every couple days to maintain their "fullness".
An industry standard "full" pillow is 20" x 26". The standard full pillow that is sold by MyPillow is advertised as 18" x 28". The pillows you receive are much smaller than industry standard and smaller than advertised on the website. They measure out at 16" x 24". You almost need two of them the fill a standard pillow case. Two "King" pillows from them fits well on a full/double bed.

Date of experience: December 8, 2020
Illinois
1 review
0 helpful votes
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Quality dumped
December 5, 2020

About 5 years ago bought two pillows. Loved them. After 4 years one of the pillows casing wore through. Of course I wanted to replace. This time I ordered a body pillow. It came half full. I called the company and the rep said thats how it comes. I threw it in a dryer and it only poofed to 2/3. It is now used to fill space in bedding. Went to walmart for 40.00 I bought firm standard. Its made of shredded memory foam and ended up hard as rock. Went back and bought regular standard for 40. 00. 2 months have passed. I'm finding little torn foam in my bed in the a.m. it was only half full and now is the size of a kids basket ball. So sad.

Date of experience: December 5, 2020
Texas
1 review
0 helpful votes
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CHEAP PILLOWS SOLD TO SO CALLED GOD FEARING PEOPLE WHO SHOULD KNOW A CON BY THE TIME THE REACHED THIER AGE. THE OWNER IS A BLANTANT LIAR AND CON MAN: I WANTED TO HELP PEOPLE. LOOK AT ME IM SO HANDSOME IN MY BLUE SHIRT AND CROSS AROUND MY NECK.
THE JUNK HE SELLS IS STRAIGHT UP CHEAP. YOU COULD BUY THEM AT WALLMART CHEAPER. THE BED TOPPERS ARE OF THE LOWEST QUALITY, HIGHEST PRICE.
STOP FALLING FO IT PEOPLE, GROW UP!

Date of experience: December 5, 2020
Florida
1 review
6 helpful votes
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Worst pillow ever
December 5, 2020

Worst pillow ever... don't waste your money on this overpriced piece of crap. I wouldn't give one of these nasty things to my most hated enemy

Date of experience: December 4, 2020
Illinois
1 review
0 helpful votes
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Beware
December 4, 2020

Beware, I developed thoracic outlet syndrome after sleeping on a my pillow. I'm a side sleeper and although a comfortable pillow, it did not provide the correct alignment advertised. Symptoms noticeably improved with a different pillow.

Date of experience: December 3, 2020
Texas
2 reviews
11 helpful votes
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They suck
December 3, 2020

I've had not the best sleep in the world and those pillows I washed in my washing machine that they said that I could wash and it ruined my washer so Mike Michael and Dell owes me money I had to buy a brand new washer for $600 period do not buy from him. I ordered a Tony Little pillow and I had the best night sleep in the whole wide world and there made in the USA. He's a fake and a phony

Date of experience: December 2, 2020
Idaho
2 reviews
17 helpful votes
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Lousy pillow
December 1, 2020

Bought pillow about 9 months ago and have been definitely disappointed. It's very lumpy, uncomfortable and goes totally flat so you have no support. I was supposed to get two travel pillows in the deal I had chosen, only got one and they refused to fix this problem. This pillow and Mike Lindell are both worthless rip-offs for the product and how they DON'T stand behind the product claims. Be smart and avoid wasting your money on this garbage.

Date of experience: December 1, 2020
California
1 review
2 helpful votes
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Bad Customer Service
December 1, 2020

We visited their site and they said we would receive a $10 coupon on our order if we supplied them with our phone number for texts which we did. We placed our order, waiting for the text which never came through. They now have our phone number for future marketing. We then contacted customer service and have been on hold 25 minutes. Thumbs down for MyPillow.

Date of experience: November 30, 2020
New York
15 reviews
71 helpful votes
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Decent pillows
November 30, 2020

They sell decent pillows and other home products. They're one of the rare Biggish companies that (as far as I know) makes all of their stuff in the US. I think the main reason that they've attracted so many negative reviews is that their founder is a rare outspoken public supporter of Jesus Christ. Whether you share the founder's religious beliefs or not, know that they are genuine and you're not getting a polished actor on screen. I give them props for that.

Date of experience: November 30, 2020
Ohio
1 review
0 helpful votes
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All hype
November 28, 2020

I hate my pillow! It feels lumpy and I am constantly needing to adjust. Big disappointment and waste of money. I can not even give it one star.

Date of experience: November 28, 2020
Wisconsin
1 review
6 helpful votes
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My wife and I both had a "My Pillow" for about 6 months and were never really satisfied with the Pillow. Recently as we learned more and more about what an awful person the My Pillow Founder is, we threw the pillows in the trash. We purchased two pillows for $10 from Kohl's and we like them so much better. Wish we would have read all the bad reviews about My Pillow and known what a terrible person the founder is before purchasing them in the first place. Thankfully we have nicer pillows now and are not supporting such an awful person.

Date of experience: November 23, 2020
Georgia
1 review
2 helpful votes
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I HAD TO SELECT ONE STAR in order to post my review even though my actual rating is negative infinity. Michael J. Lindell, CEO of MyPillow, Inc., and actor Ricky Schroder helped raise the "required $2M cash bail" for Kyle Rittenhouse who as we saw on national TV murdered two people and wounded a third person. We all should BOYCOTT this company and their CEO, who not only support a dangerous, inhuman and cold blooded person who is accused of murdering people but also, supporting and condoning a 17 year old carrying a rifle illegally (as the legal age to carry a gun or a rifle is 18). I just don't understand how anybody can support an inhuman person like that unless they are also vicious inhuman people.

Date of experience: November 23, 2020
Minnesota
1 review
7 helpful votes
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Don't waste your time on these. Made my neck and back problems worse. Doctor told me it was a mistake to even try these products.

Date of experience: November 22, 2020
Colorado
1 review
0 helpful votes
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Horrible.
November 22, 2020

They fall a part. They have a smell that gives you a headache. I washed like instructions said and it fell apart. The smell never came out either!

Date of experience: November 22, 2020
Colorado
1 review
63 helpful votes
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Try washing it!
November 22, 2020

I feel like I'm sleeping on mold. I've washed it, and put it in dryer as instructed. Four hours later it still was damp o the interior. I opted the safe side of not using it again for fear of mold. Please don't buy this pillow. They are wonderful at first, but I don't have the budget to toss an expensive pillow in the trash every month or two.

Date of experience: November 21, 2020
Oklahoma
1 review
2 helpful votes
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Fraud
November 22, 2020

One of the worst products I've ever purchased, thank goodness I bought them at Costco because they took them back with no hassle.

Date of experience: November 21, 2020
West Virginia
1 review
2 helpful votes
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Not worth even 5$
November 22, 2020

This pillow is absolute garbage. The "filling" is a bunch of sparse shredded foam squares that does not support your neck or keep its shape. When I received it, it was folded in the and it's never filled out enough to fill in the gap and crease in the middle of it. Don't waste your money; I will be throwing this thing right in the garbage where it belongs.

Date of experience: November 21, 2020
Wisconsin
1 review
7 helpful votes
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Worse Pillow Ever
November 21, 2020

I tried both the pillow types offered. With each one I had a terrible stiff neck and headache. It took days to recover. Very overpriced and provides very poor sleep. I found out two of my friends had the same issue. My pillows are now used in my dog kennel.

Date of experience: November 21, 2020
Texas
1 review
0 helpful votes
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BECAUSE MIKE LINDELL IS 100 PERCENT A QUALITY PERSON, HE BUILD HIS PILLOWS WITH THE SAME 100 PERCENT QUALITY. IF I COULD ONLY CHOOSE ONE PERSON TO BUILD MY PILLOWS FOR ME, IT WOULD ALWAYS BE MIKE LINDELL! THANKS MIKE

Date of experience: November 20, 2020
Illinois
2 reviews
17 helpful votes
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Worst pillow "MyPillow"
November 20, 2020

Just got them 190.00 for 4 pillows. Target or Walmart pillows for 10.00 much better. The My Pillow is chunky / lumpy and so much extra pillow casing than fill for king size (see images) cut up foam. Horrible! Don't waste you money, sending mine back!

Date of experience: November 19, 2020