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MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 9th among Bedding sites.
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This pillow is terribly uncomfortable! Don't be scammed by "The Pillow Guy's" advertising. Waste of money.
Best pillow and sheets ever owned, noticed it after first nights sleep! We are now looking forward to trying the bed topper! Don't wait, get some now.
The mattress topper is the worst product we have bought in 60 yrs! It's miserable, hot, slips all over and warn you about getting ripped off. Company would not stand behind it! It's going to the dump tomorrow! Don't buy
The pillow was bought for me as a gift I tried it my girlfriend tried it we could not stand it don't order one they are terrible
What a joke for a pillow! This is a piece of cheap, poorly made pillows If I could give it "0" rating I would…. Please don't waste your money! It made matters worse with my neck pain!
Those commercials lied about everything trying to get you to buy it! Never again, never again! JUST A JOKE…. WARNING SAVE YOUR MONEY, AND DO NOT BUY THIS JUNK!
Not a premium pillow like they charge it's no better than a $5 pillow from walmart they hide it in a box so you can't see you're getting ripped off it's way underfilled basically have to fold it in half to get any support. Threw it away after 5 months of restless sleep. Sorry no proof of purchase it's at the landfill with the pillow maybe the rats will like it
Ordered two king sized pillows following neck surgery. The ordering process was frustrating because "deals" kept popping up with codes to be used to trigger discounts. The codes seldom worked and were labelled as "invalid."
I was willing to forgo a $10 discount just to get it over with but the website just kept hounding me about it. From the time I ordered the pillows (9-16-2021) up until the time they were to be delivered (9-25-2021) I received 28 emails. Twenty five of those were promoting other "Mypillow" products that I did not search or ask for. I am not a Democrat! I can take care of myself and make my own decisions. Twenty five unsolicited emails in 9 days borders on harassment.
The USPS tracking said that the pillows were delivered on 9-25-2021 but no package was found at the stated location. Porch piracy is not the fault of MyPillow but this certainly adds to the frustration.
I will not be ordering anything in the future from MyPillow.
To get the 2nd set. I sweat like crazy they make me so hot! 1st set was too soft 2nd set was too hard and both sets made me SWEAT like crazy. I tried washing both sets and drying them etc. Nothing worked so I lost over 100.00 dealing with my pillow. I would tell anyone DO NOT BUY MY PILLOW! Foam made in CHINA. Only the cover is made in the USA! I still get all kinds of junk mail from My Pillow.
I bought a pillow according to my size and how I sleep. I did not sleep well, I woke up with back aches and neck pain. I have tried other pillows they offer but still no difference. I bought their sheets, they felt good, but every night I wake up with my fitted sheet off the bed. It states deep pockets, not deep enough. I have a standard size bed, its not thick, yet every morning I wake up and the fitted sheet has popped off the corners. That is my biggest complaint with these sheets. The Towels are the only thing I like about my pillow. I love Mike, I love he politics and I support him, but I cant stand his products. Sorry, but they are not worth the price.
I think the guy probably has a good heart but he needs some quality control. I bought white towels that I like a lot. Light and fluffy. Ordered another set in plum which turned out to be magenta. Who decorates a bathroom with that color. The towels had a pulled thread (or a run) in each one, the stitching was bad, jammed machine left bunches of threads and snags. Returned them and exchanged for another set of white. One hand towel had the bad stitching and required trimming which I did. No problem other than I had to pay for shipping again. I think I have enough of his stuff.
We have the pillows and mattress cover. The mattress cover is exceptional. We have a Select Comfort mattress and it adds additional comfort. We switch it to our RV when we travel. We both were having back and hip soreness and tried the My Pillow mattress pad in the camper and now we sleep comfortably! What a God send to us. Thank you My Pillow! Oh and the pillows are great! We bought 16 pillows for our kids and grandkids and they love them. Makes great Christmas presents! This year we hope to purchase sheets & towels for gifts!
Just lumps of torn up foam put into a pillow... We purchased two pillows and returned them because they were not high quality at all...
Absolutely do not recommend this product...
P.S. We got stuck with the return costs...
1st off after a month it got all bunched up, washed it and it's now in my cats condo! Absolute garbage! Trust us, get the memory foam pillow with cool gel.
I received my pillow as a gift and I am glad I did not pay for this, I don't care for it, and I wouldn't buy one.
I have been using MY PILLOW now for 5 years and it is still the best pillow I have ever used. As a matter of fact I now own 3 different MY PILLOWS and have given 5 more MY PILLOWS to my children and they also like them as much as I do.
I ordered my pillow and it is wonderful! I no longer have problems with the other horror shows in pillows. They alk have been thrown out. Thank you Mike!
My Pillow's are lumpy, under-stuffed and poorly made(had two rip and replaced under warranty). The company goes out of its way to look legit but it's product is lacking. My first Mypillow purchased in 2014 was half decent in the sense that it had none of the above complaints. My 2020-2021 purchases of two King Size pillows were a 100% waste of hard earned dollars. I bet at least half of all the 5 star reviews are more from fans of the MyPillow CEO and/or provide baseless support of his political affiliations and conspiracies.
The salesman was personable and gave excellent service. I am going to order for Christmas presents.
I order 2 pillows plus 2 separate orders; a robe and a t-shirt from a different company he is handling on his site. I got one pillow that cost me $79. They send you confusing offers and while you think your getting a deal; they switch offers or codes on the same offer and you don't get what you think you paid for. Then on top of that you have to pay shipping to return items. It's bate and switch so don't get burned like I did. We have had their pillows before and they do not last 10 years and when you call to get resolution; you are told you have to do various things before you can get your money back. They are not worth your trouble.
This pillow goes flat when you wake up. It doesn't hold its shape… Can we sue for our necks! Don't buy….
Answer: Instructions are on the tag. Wash in automatic washer with half the usual detergent. Dry on high heat. They come out nice and fluffy.
Answer: I called immed after I opened the slippers & tried them on, they were too big. The cust service rep sent a label to my email to return, I got the label before we got off the phone & told her my size & recvd my slippers exchange within 5 days.
Answer: My pillows have never turned yellow, I have zipper pillow covers on all pillows under the pillow cases. I've had mine for 5.5 yrs & never yellow. I wash & dry them. No issues.
Answer: You can go online, or call to place an order, there are two lines one is for new orders and the other says customer service, if you call customer service a robot ask if your over 50 cause they want to send out some sort of monitoring device with your order, i hung up and called the ordering line much easier. Hope this helps i bought two queen size for 74.84 with discount, regularly 139.96 so its a good time to buy now while this is going on, and I believe Mike Lindell is extending his sale till 03/2021