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MyPillowReviews 963

2.1

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MyPillow Reviews Summary

MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 9th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448

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Georgia
1 review
0 helpful votes
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Awful pillow!
October 10, 2021

This pillow is terribly uncomfortable! Don't be scammed by "The Pillow Guy's" advertising. Waste of money.

Date of experience: October 10, 2021
Arizona
1 review
0 helpful votes
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Greatest ever
October 9, 2021

Best pillow and sheets ever owned, noticed it after first nights sleep! We are now looking forward to trying the bed topper! Don't wait, get some now.

Date of experience: October 7, 2021
California
1 review
2 helpful votes
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The mattress topper is the worst product we have bought in 60 yrs! It's miserable, hot, slips all over and warn you about getting ripped off. Company would not stand behind it! It's going to the dump tomorrow! Don't buy

Date of experience: October 4, 2021
Colorado
1 review
1 helpful vote
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Worst pillow ever
October 4, 2021

The pillow was bought for me as a gift I tried it my girlfriend tried it we could not stand it don't order one they are terrible

Date of experience: October 4, 2021
Texas
1 review
1 helpful vote
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What A Joke!
October 2, 2021

What a joke for a pillow! This is a piece of cheap, poorly made pillows If I could give it "0" rating I would…. Please don't waste your money! It made matters worse with my neck pain!
Those commercials lied about everything trying to get you to buy it! Never again, never again! JUST A JOKE…. WARNING SAVE YOUR MONEY, AND DO NOT BUY THIS JUNK!

Date of experience: October 2, 2021
Kentucky
1 review
6 helpful votes
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Not a premium pillow like they charge it's no better than a $5 pillow from walmart they hide it in a box so you can't see you're getting ripped off it's way underfilled basically have to fold it in half to get any support. Threw it away after 5 months of restless sleep. Sorry no proof of purchase it's at the landfill with the pillow maybe the rats will like it

Date of experience: September 30, 2021
Texas
1 review
0 helpful votes
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Ordered two king sized pillows following neck surgery. The ordering process was frustrating because "deals" kept popping up with codes to be used to trigger discounts. The codes seldom worked and were labelled as "invalid."
I was willing to forgo a $10 discount just to get it over with but the website just kept hounding me about it. From the time I ordered the pillows (9-16-2021) up until the time they were to be delivered (9-25-2021) I received 28 emails. Twenty five of those were promoting other "Mypillow" products that I did not search or ask for. I am not a Democrat! I can take care of myself and make my own decisions. Twenty five unsolicited emails in 9 days borders on harassment.
The USPS tracking said that the pillows were delivered on 9-25-2021 but no package was found at the stated location. Porch piracy is not the fault of MyPillow but this certainly adds to the frustration.
I will not be ordering anything in the future from MyPillow.

Date of experience: September 30, 2021
Tennessee
1 review
11 helpful votes
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To get the 2nd set. I sweat like crazy they make me so hot! 1st set was too soft 2nd set was too hard and both sets made me SWEAT like crazy. I tried washing both sets and drying them etc. Nothing worked so I lost over 100.00 dealing with my pillow. I would tell anyone DO NOT BUY MY PILLOW! Foam made in CHINA. Only the cover is made in the USA! I still get all kinds of junk mail from My Pillow.

Date of experience: September 28, 2021
Minnesota
1 review
0 helpful votes
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I bought a pillow according to my size and how I sleep. I did not sleep well, I woke up with back aches and neck pain. I have tried other pillows they offer but still no difference. I bought their sheets, they felt good, but every night I wake up with my fitted sheet off the bed. It states deep pockets, not deep enough. I have a standard size bed, its not thick, yet every morning I wake up and the fitted sheet has popped off the corners. That is my biggest complaint with these sheets. The Towels are the only thing I like about my pillow. I love Mike, I love he politics and I support him, but I cant stand his products. Sorry, but they are not worth the price.

Date of experience: September 28, 2021
Oregon
1 review
2 helpful votes
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I think the guy probably has a good heart but he needs some quality control. I bought white towels that I like a lot. Light and fluffy. Ordered another set in plum which turned out to be magenta. Who decorates a bathroom with that color. The towels had a pulled thread (or a run) in each one, the stitching was bad, jammed machine left bunches of threads and snags. Returned them and exchanged for another set of white. One hand towel had the bad stitching and required trimming which I did. No problem other than I had to pay for shipping again. I think I have enough of his stuff.

Date of experience: September 25, 2021
Wisconsin
1 review
1 helpful vote
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We have the pillows and mattress cover. The mattress cover is exceptional. We have a Select Comfort mattress and it adds additional comfort. We switch it to our RV when we travel. We both were having back and hip soreness and tried the My Pillow mattress pad in the camper and now we sleep comfortably! What a God send to us. Thank you My Pillow! Oh and the pillows are great! We bought 16 pillows for our kids and grandkids and they love them. Makes great Christmas presents! This year we hope to purchase sheets & towels for gifts!

Date of experience: September 25, 2021
New York
1 review
1 helpful vote
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Just lumps of torn up foam put into a pillow... We purchased two pillows and returned them because they were not high quality at all...
Absolutely do not recommend this product...

P.S. We got stuck with the return costs...

Date of experience: September 22, 2021
Nevada
2 reviews
0 helpful votes
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1st off after a month it got all bunched up, washed it and it's now in my cats condo! Absolute garbage! Trust us, get the memory foam pillow with cool gel.

Date of experience: September 19, 2021
Wisconsin
1 review
0 helpful votes
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Poor quality and comfort
September 19, 2021

I received my pillow as a gift and I am glad I did not pay for this, I don't care for it, and I wouldn't buy one.

Date of experience: September 19, 2021
Montana
1 review
1 helpful vote
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Sleep tight
September 19, 2021

I have been using MY PILLOW now for 5 years and it is still the best pillow I have ever used. As a matter of fact I now own 3 different MY PILLOWS and have given 5 more MY PILLOWS to my children and they also like them as much as I do.

Date of experience: September 18, 2021
Colorado
1 review
1 helpful vote
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Great pillow
September 19, 2021

I ordered my pillow and it is wonderful! I no longer have problems with the other horror shows in pillows. They alk have been thrown out. Thank you Mike!

Date of experience: September 18, 2021
Canada
1 review
4 helpful votes
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Lumpy, Understuffed Junk
September 16, 2021

My Pillow's are lumpy, under-stuffed and poorly made(had two rip and replaced under warranty). The company goes out of its way to look legit but it's product is lacking. My first Mypillow purchased in 2014 was half decent in the sense that it had none of the above complaints. My 2020-2021 purchases of two King Size pillows were a 100% waste of hard earned dollars. I bet at least half of all the 5 star reviews are more from fans of the MyPillow CEO and/or provide baseless support of his political affiliations and conspiracies.

Date of experience: September 16, 2021
Iowa
1 review
0 helpful votes
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The salesman was personable and gave excellent service. I am going to order for Christmas presents.

Date of experience: September 16, 2021
Colorado
1 review
0 helpful votes
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My Pillow Bate and Switch
September 15, 2021

I order 2 pillows plus 2 separate orders; a robe and a t-shirt from a different company he is handling on his site. I got one pillow that cost me $79. They send you confusing offers and while you think your getting a deal; they switch offers or codes on the same offer and you don't get what you think you paid for. Then on top of that you have to pay shipping to return items. It's bate and switch so don't get burned like I did. We have had their pillows before and they do not last 10 years and when you call to get resolution; you are told you have to do various things before you can get your money back. They are not worth your trouble.

Date of experience: September 15, 2021
New Mexico
1 review
0 helpful votes
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Most horrible pillow ever
September 15, 2021

This pillow goes flat when you wake up. It doesn't hold its shape… Can we sue for our necks! Don't buy….

Date of experience: September 15, 2021