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MyPillowReviews 963

2.1

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MyPillow Reviews Summary

MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 8th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448

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Colorado
1 review
0 helpful votes
Follow Lisa K.
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Amazing pillow, dont believe the neg reviews
February 27, 2022

After ordering my pillow, I read reviews. I was worried. They were kinda 50/50. When my pillow arrived it was rolled up, when I unrolled it, it was so thin. I was thinking, oh no... Ill never be able to sleep on this! Then read the instructions to put in dryer on high heat for 15 minutes. I did and it really fluffed it up, but it was still lumpy. Read more reviews to see if this was normal. It was, and its so you can adjust your pillow throughout the night. Im used to waking up a lot during the night with horrible neck pain and head ache. The first morning after sleeping on My Pillow I realized I slept through the night and I felt AMAZING! No neck or head pain. Now its been almost a week and its by far the best pillow Ive ever owned. I love it. Want to get more. It even came with a book!

Date of experience: February 27, 2022
Pennsylvania
1 review
4 helpful votes
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Pillows were cheaply made. They're basically lumpy foam pieces stuffed into a pillow case. Tried repeatedly to reach customer service with no success. If you are brave enough to buy anything from my pillow.com, make sure you have your credit card issuer's phone number handy, that's the only way you'll get a refund.

By the way, our credit card customer service rep said she receives many, many calls about Mypillow.com's awful products and terrible customer service. I can't understand why my pillow.com hasn't been shut down yet.

Date of experience: February 27, 2022
Florida
1 review
0 helpful votes
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Poor Quality
February 27, 2022

Took advantage of the new pillow price of $19.95 purchasing three of the so called Best
Pillow made. It is a pillow and clearly it works as one, but the quality is poor when compared
To my old memory foam pillows. The pillows are lumpie and giveaway fluff-up quickly!
If you are determined to waist your money on any of their products, be advised you may well
Be disappointed. In the quality of your product.

Date of experience: February 27, 2022
Washington
1 review
0 helpful votes
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Pillows and sheets
February 27, 2022

Lousy quality for both. Sheets wrinkle pillow lumby. Customer device is almost non existant. Wouldn't put them in my dog house. I like my dog.

Date of experience: February 26, 2022
Arizona
1 review
0 helpful votes
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I hate that you constantly use God (and God Bless) to endorse and sell your products! You use God and Christianity to sell your products and shame on you.

And I also cannot stand that you say you personally guarantee all your products!

Your products are just OK and you take advantage of consumers by saying that they are the best on the planet. They are NOT Sir!

Quit using God and Christianity to sell your "AVERAGE PRODUCTS" which are no where near the best!

Shame on you! I cannot stand seeing your commercials... you irritate and disgust me and many others!

God bless all of us, just NOT YOU!

Jim H

Date of experience: February 26, 2022
Washington
3 reviews
1 helpful vote
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Big price, low quality
February 26, 2022

I purchased 2 sets of his gaza cotton sheets, big mistake, no matter how you wash them they wrinkle and any face products you might use leaves a yellow stain, color of my sheets are green, now with what looks like yellow stains, really cheapens the look of sheets, as for the pillow cases, very very wrinkled, n o way I'm putting my head on them.
As for his pillows, have the one bought 6 months ago and after 2 washings, no support left.

Date of experience: February 26, 2022
Texas
2 reviews
0 helpful votes
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My Pillow - The Company
February 26, 2022

My wife bought a pair of slippers from My Pillow. She returned the slippers because they did not fit. My Pillow did everything possible to dissuade her from returning the slippers. She was eventually successful after paying a 25% restocking fee. The owner wears his Christianity on his sleeve, which is certainly not exemified in his company.

Date of experience: February 26, 2022
New Jersey
1 review
0 helpful votes
Follow Todd P.
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I purchased a pair of slippers and did not fit. I first tried to return them and he wait time to CS was 3 hours. I waited about a month to call back and finally got through and was able to get a return label. I returned the product and it was received on 2/12. As of today there has been no credit. I had to make another call today and if I were you, record the call so you have proof they will give yo a credit. Without me calling they would have never given me a credit. Now I need to wait five days for it to credit back to my CC. Mypillow is in business to sell you something and then make it as difficult as possible to return it or get your money back. That is their primary goal. He is a crook and is taken advantage of good people.

Date of experience: February 25, 2022
Kentucky
1 review
0 helpful votes
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Uncomfortable, and wake up with headaches, nausea, after a not sore good nights sleep. Can some one research what the chemicals in these pillows are?

Date of experience: February 24, 2022
Wisconsin
1 review
1 helpful vote
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Bad Pillows
February 25, 2022

When this company first started their pillow products were great. Ordered the second set of pillows about 6 years later and the quality was very poor. Would not buy them again.

Date of experience: February 24, 2022
New York
1 review
0 helpful votes
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Bad pillow
February 24, 2022

Don't waist your money, this pillow is horrible, I had more neck pain after using this pillow then I ever had. Do not recommend at all. I wish I could give this zero stars. I don't know what other people are talking about when they gave this 3,4 or 5 stars.

Date of experience: February 24, 2022
Georgia
1 review
0 helpful votes
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Their king size pillow is actually 4 inches shorter than a normal king size pillow so you can't use custom linens with their pillows.

Date of experience: February 23, 2022
Massachusetts
1 review
1 helpful vote
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I received half a bag full of chopped up foam. I was expecting it to inflate or blow up but no it looks sad. Can't even call it a pillow and for the money spent not worth it. They send you a book that's included with with pillow charges. I don't want his book or his pillows. Worse invest ever.

Date of experience: February 23, 2022
Alabama
1 review
0 helpful votes
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Pillows not politics
February 21, 2022

I am completely turned off by this company the way Mike Lindell has made an absolute fool of himself. I had quite a bit of admiration and respect for him for his work in rehab and overcoming his own addictions. But he has lied so much that now I really don't know that we can believe anything that comes out of this man's mouth. He has lost all credibility. Go back to making pillows instead of fpolitical blunders, Mike! Also, I was willing to pay a bit extra knowing it was an American company. However, Lindell said on the Jimmy Kimmell Show that he buys all his fabric for the pillow covers and sheets OVERSEAS in Egypt! He said there are no weavers in the US but that is a FLAT OUT LIE! One search online and you can find hundreds! So, for the HUGE price of around $50 I paid for a pillow which is made from CHEAP OVERSEAS materials, I will NEVER buy from this dishonest businessman again. The pillow is made CHEAP, POOR QUALITY. Not a $50 pillow.

Date of experience: February 20, 2022
Minnesota
1 review
0 helpful votes
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The worthless pillow that goes flat and the sheets that aren't even a great thread count not deep and doesn't attach to your bed well garbage. I shop elsewhere and I was very happy I did not give my pillow my business turn the other people elsewhere to.

Date of experience: February 20, 2022
New York
1 review
2 helpful votes
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Worst pillow
February 18, 2022

I purchased My Pillow for $65 on line because it advertised in TV as the best pillow one will ever have. I have neck pains due to cervical disks problems. After trying My Pillow for a month,
It didn't do anything & it is soo uncomfortable that my head seems to sink into the abyss of foams pieces. So please don't waste your money or fall for their crooked advertising. You can get much better quality pillows for a quarter of the price in Costco or elsewhere. Now they advertise half price only if you are lucky to get their coupon codes.

Date of experience: February 18, 2022
Tennessee
1 review
0 helpful votes
Follow Peach M.
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I bought some slippers back in November. They came and were the wrong color, so I emailed the company and asked them to exchange them for the color I ordered. The company told me to hang on to the original slippers they sent and to send them back when I got the right order. The new slippers came in, they did not fit. I sent both pair back back in early December and emailed Customer Service to let them know. It has been a merry chase ever since trying to get my money back.

I have just been informed, today is 2/17/2022, that the company received both pair of slippers back on 1/26/2022. After fighting my way through two levels of customer service this morning, I have just been told my money will be refunded today. After they deduct the shipping costs. They did not refund my money earlier because they said there was no RMA (whatever the heck that is) to do so.

I wanted to like this company because of the owner's story behind it. At this point, after multiple interactions with their 'customer service' reps, I am singularly unimpressed both with their 'service' and because many of their products are manufactured overseas, despite their claims to manufacture goods in the USA.

Date of experience: February 17, 2022
Georgia
1 review
0 helpful votes
Follow Bridgette H.
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This is the best pillow I have ever owned I get the best night's sleep in the whole wide world. I just got mine a few days ago i am so happy.

Date of experience: February 15, 2022
Washington
2 reviews
0 helpful votes
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Out sourced to China?
February 15, 2022

I purchased pillows in the beginning of MyPillow.com. I was happy with my purchase. Recently I bought a travel pillow with the cover, a regular pillow and his book. I had to throw away the travel pillow because the embroidery on the front of the cover was in a huge knot. It was not comfortable because of this. The cover was so huge that the pillow slipped out of it while the pillow itself was full of lumps. The regular bed pillow is also totally lumpy. It is unusable. I get angry when I see the pillow guy on TV complaining about retailers not selling his products anymore and blaming it on Covid. I can't blame retailers if quality is as poor as my purchase. I will never buy anything from MyPillow.com because poor quality is a betrayal.

Date of experience: February 14, 2022
Nevada
1 review
0 helpful votes
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I've found Walmart pillows more comfortable! However the ones I got from Amazon are the best! My Pillow is the WORST!

Date of experience: February 14, 2022