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MyPillowReviews 963

2.1
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MyPillow Reviews Summary

MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 8th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448
New York
1 review
0 helpful votes
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Avoid it
December 1, 2022

Their products are decent but the customer service sucks. Their 3rd party billing company Splitit is a scam company that will bill you twice and then lie about it. I purchased a 63 dollar item and it ended up costing me 89 bucks. Avoid them both

Date of experience: December 1, 2022
Michigan
1 review
5 helpful votes
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WORST PILLOW EVER
November 30, 2022

Couldn't even use for 1 month. Overpriced poor quality. Mike Lindell is a $#*!ing traitor of this country. I can't wait until he's indicted for seditious conspiracy. Any employee should seek employment elsewhere, I don't see this POS company has a future. I'll be burning these POS, poor quality, Overpriced pillows in my fire pit. I'd rate this company a 0 but had to rate something

Date of experience: November 29, 2022
Alabama
1 review
0 helpful votes
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Good for 2-3 weeks
November 30, 2022

If you are ok buying a new pillow for the outrageous price they ask for this pillow then this pillow is for you! I followed the directions about how to care for it and it's a joke! That's why this guy is laughing all the way to bank with our money!

Date of experience: November 29, 2022
Arizona
8 reviews
12 helpful votes
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I like the towels, the problem is once you are a customer you will be overwhelmed with endless Spam emails every day for the rest of your life.
It's as if I'm being punished for being a customer. I am tormented with multiple massive amounts of emails that go into my Spam daily. I regret the day I patronize this business and I will never buy from them again because of this.

Date of experience: November 26, 2022
Nebraska
1 review
0 helpful votes
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Customer service
November 19, 2022

The cs rep hung up on me when I kindiysuggested that mike needs to get someone else to do his advertizinhg commerical. Everyone I know is sick and tired of seeing him, hearing him on tv. He and his commercials are old and boring. Come on man, get with the program. You suck.

Date of experience: November 17, 2022
Iowa
1 review
0 helpful votes
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Neck pain "GONE"!
November 14, 2022

My husband and I received 2 MyPillows for Christmas from our daughter two years ago. Before MyPillow my husband was going to the chiropractor two or three times a month his neck pain is gone! I would recommend this product

Date of experience: November 14, 2022
Wisconsin
1 review
0 helpful votes
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Poor customer service
November 7, 2022

I ordered a king-size Giza dream sheet set and wanted to exchange the 2 king-size pillowcases for 2 smaller queen- size. The customer service rep stated they would not do this even though they sell separate pillowcases. She even asked me if I had a sewing machine. This makes no sense as a business decision as I will never deal with the company again.

Date of experience: November 7, 2022
Ohio
3 reviews
2 helpful votes
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Horrible waste of money
November 7, 2022

This thing is the most worthless pillow I have owned. It is bumpy, lumpy and a zero. Do not waste your money

Date of experience: November 6, 2022
North Carolina
1 review
0 helpful votes
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Autocracy sympathizer
November 6, 2022

I would not buy anything from this red meaningless, bull-$#*! megaphone for my life in return. Nazi sympathizer- tears at our Democracy.

Date of experience: November 6, 2022
Georgia
1 review
0 helpful votes
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Had to be made in China.
November 2, 2022

One pair I left outside (they're rubber) I cannot get my feet in them. The sun (or rain) shrunk them. The other pair turns my ankle. I am 80 years old so I quit wearing them. I think I paid 29.98 for each... ON
SALE. NO LESS. Very poor quality. Had to be made in CHINA.
Order no *******410 8/10/22 ship date

Date of experience: November 1, 2022
Texas
2 reviews
1 helpful vote
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I was a bit skeptical of MyPillow ads, but I was really looking for alternatives to feather or polyester pillows. When I got mine and found it was filled with a bunch of foam chips, I was indignant, since I considered the filling cheap. But I turned into a convert when I discovered that the filling is adjustable just like a feather pillow (my favorite), but the pillow is easily washable, unlike a feather pillow. And unlike polyester pillows, mypillow returns to brand-new condition when washed as directed and dryer dried at hot temperature, unlike polyester pillows. (And you are not really supposed to wash feather pillows very often.)
At this point, we have 3 mypillows of different fill levels and love them. Something to remember is that, just like feather pillows, these pillows require daily fluffing, but that also makes them adjustable to whatever you need at night. Also, if you are not sure what fill level you want/need, buy the biggest, fullest pillow. It is easy to rip a part of a seam, remove some filling and stitch it up again. (The foam chips won't leak out easily, unlike the down from feather pillows.)

Date of experience: October 30, 2022
Alabama
1 review
0 helpful votes
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My pillow
October 30, 2022

I bought the pillow thinking it was gonna be like my old pillow from 30+ years but my husband was sleeping on it and woke up in the night said something cut him found A cut across the side of his face and found a really big needle sticking out of the pillow. Very disappointed

Date of experience: October 30, 2022
Colorado
2 reviews
1 helpful vote
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Dog bed FAULTY zippers
October 29, 2022

I purchased a dog bed for my dog, it was expensive, but it seem to work well for her. We adopted another dog so I bought one for him. He is an older dog, so he is not rambunctious or anything like that. He does not jump around or bite on the bed. I noticed that the zipper wasn't zipped, I went to check it out and it was broken. It looks like the weight of the dog just wasn't enough to keep the zipper zipped. No help from customer service. I do not recommend purchasing any of these dog beds. It's hit and miss if you're going to get a good one.

Date of experience: October 29, 2022
Tennessee
1 review
0 helpful votes
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Quality Products
October 29, 2022

I started with pillows and have now gone through the mattress topper, giza sheets, percale sheets, and lastly the down comforter. I cannot say enough good about the products. Quality, Quality, Quality!

Date of experience: October 28, 2022
Arizona
1 review
0 helpful votes
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Not worth the money
October 27, 2022

Garbage, don't buy this the pillows is half empty, the quality is the same like Walmart. Liar, is just very bad deal

Date of experience: October 27, 2022
California
1 review
0 helpful votes
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Terrible moccasins
October 27, 2022

Bought a pair of moccasins for myself and my wife. $167.00 and 6 months later they had to be trashed. The stitching broke on the front and both pairs came apart. The soles also came apart and they do not last. They are not for outside wearing. Notified MYPILLOW and got no response. Never buy anything else from my pillow.

Date of experience: October 27, 2022
California
1 review
0 helpful votes
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Cheated!
October 25, 2022

I ordered a queen size mattress pad for my bed. When it arrived, my roommates told me that they had already bought one for my birthday. I called my pillow immediately and told them. They said I could return it but would have to pay for shipping. They emailed me two labels, that would not open so I wasn't able to print out. They mailed me a label, for a return. When they received my item, they billed me $41.73! Shipping was $19.99. They told me that it was $20 for the label?! Nobody had told me it would cost that much! Also, they said there was more tax on the return? I feel that this was unfair and
$19.99 should've been the fee for return. Otherwise, I should have been informed!

Date of experience: October 24, 2022
Illinois
1 review
0 helpful votes
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Didn't receive order
October 18, 2022

Ordered 2 pillows and 2 sets of sheets on 9/29/22 and never received them. Contacted My Pillow on 10/18/22 to inquire why I hadn't received my order. I received a couple of excuses. One, the sheets were on backorder and the other was because of the holidays they were backed up. Regardless of what their excuse is I paid for the items as well as to have them shipped to me and don't have them. They told me they weren't going to give me a refund because all of a sudden the items were being "picked and packed ". I am contacting my credit card company to dispute the charge since this is a fraudulent charge. I will never purchase anything from them again.

Date of experience: October 18, 2022
Ohio
1 review
0 helpful votes
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I talked my elderly father into buying a pair of slippers online. They were a little tight. He wanted to exchange them and bigger size was not in stock. They told him if he returned them they would only reimburse the cost of the slippers only. To return the sleeper, he was charged an additional $9.98 "processing fee" and he had to pay for return shipping. So, it cost him more than $27.00 to try on the slippers. On a fixed income, $27.00 is a lot of money. I would never purchase anything from My Pillow ever again. They could have done the right thing. If they had the bigger size, it would have been better - Who knows, maybe they would have charged $9.98 to send him the replacement pair PLUS pay for shipping again. The whole experience was bad.

Date of experience: October 17, 2022
Texas
2 reviews
0 helpful votes
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Bought these for my bed and couldn't sleep. Pillows were too stiff and didn't really feel soft. Price was too much for the lack of quality. No thanks! Rip off.

Date of experience: October 12, 2022