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MyCleanPC

How would you rate MyCleanPC?
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Texas
1 review
0 helpful votes
Follow Maurilio G.
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I had two hard drives I could not use in my laptop as it stopped recognizing them in Win 10.
They helped all along to install and solve the problem and get the two hard drives to be
Recognized, named, and work smoothly.

Thank you!

Date of experience: April 30, 2020
Wisconsin
1 review
3 helpful votes
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I had MyCleanPC on two computers and when I discovered that the software was not compatible after installing another software program that was essential to my business, I cancelled MyCleanPC but they refused to refund the money, even though the charges were one day old.

Date of experience: July 18, 2023
Kentucky
1 review
1 helpful vote
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I was having issues and these guys stayed with me until I was satisfied on the job. Plus they kept stressing that I had 30 days of this service so if I had any other problems come up in that time to be sure to give them a call. This is the only company that gave me a call to make sure everything was good before I even had time to call them. I was impressed.

Date of experience: May 5, 2019
Texas
1 review
1 helpful vote
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I have been a long time USTS... they have always been able to resolve any issues I may have... most importantly the cost issue compared to what it would be to have someone from a computer repair service of Geek Squad to come out is exceptional... and with others it would be a one time thing then it would cost me again... with USTS it doesn't matter how many time i call in and i can cover up to 3 computers for one low cost...

Date of experience: November 30, 2018
Missouri
1 review
0 helpful votes
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The technician was helpful and patient. Accommodated me until I understood everything I needed to know. He did not rush me. Showed me and explained how everything worked so I could use this program to help me with my computer issues and needs. I would recommend MyCleanpc!

Date of experience: July 23, 2020
Texas
2 reviews
0 helpful votes
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Usually the service is great. This problem was partially solved. The system is better but still is not operating normally. I would have liked to see the tech run the system through it's paces before completing the system checks and signing off

Date of experience: January 3, 2018
Oregon
1 review
1 helpful vote
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They were all very patient and compasionate with me. If one could not resolve the problem, he would send me to someone else, which in this case I spoke and got help from three

Together with all three it took 6 to 8 hours to fix the problem and they never complained or were rude. They were all great and I congratulate you for having Mike, Marvin and Landon in your company.

Thank you guys!

Date of experience: November 17, 2020
Washington
1 review
2 helpful votes
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You guys totally rock!
January 12, 2012

You guys totally rock! I was watching the commercial and since my computer was running slow, I decided to check it out. As it was downloading to my computer, I noticed that it said "CyberDefender" and got curious, so I opened a separate window and typed in "maxmyspeed complaints" and found this place. I immediately stopped the download and used CCleaner instead. Thank you for keeping me from a big headache!

Date of experience: January 11, 2012
Texas
1 review
1 helpful vote
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Was unable to edit addresses in my DesignPro 5 program from Avery. Still cannot edit these addresses nor can I print them for manual editing.

This is the first time that U.S. Tech was not able to fix my program problem.

Date of experience: January 3, 2018
Illinois
1 review
6 helpful votes
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They did not fix my problem, it got worse.My hard drive crashed while I was on-line with tech support. When I told them I wanted to cancel the service they told me they would credit my card. A few days later after contacting them again, they told me I had been credited. They billed my card 299.95 and when I call them they say an account manager will call to correct the problem. They don't call.

Date of experience: October 2, 2010
Pennsylvania
1 review
0 helpful votes
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Great service.
April 30, 2020

Just simply a great service. I have had this service for many years. Service this time took a little longer than usual, but we are in the midst of the coronavirus pandemic and I did miss two attempts by the technician to reach me.

Date of experience: April 29, 2020
Texas
1 review
0 helpful votes
Follow Janice H.
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I have not actually been able to get back in to my computer to make sure it's working properly. The timing of the summary needs to be revised so the client can go in and make sure the problems are solved before having to say yes.

Date of experience: January 3, 2018
Arkansas
1 review
1 helpful vote
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Excellent service.
November 28, 2017

I was a prior subscriber. I have recently found myself needing reliable expert assistance and have returned. I highly recommend this service. The technicians are reliable, knowledgeable, listen to your concerns and issues and very professional. I think they are wonderful.

Date of experience: November 27, 2017
Utah
1 review
0 helpful votes
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Clean PC
April 4, 2021

I have been very happy with the service that My Clean PC provided. They have always been professional and courteous not to mention that they fix the problems I present them with. Glad they are there for our assistance. Thank you.

Date of experience: April 2, 2021
Texas
1 review
1 helpful vote
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I loaded the trial program to scan my computer and it said I had 37,000 errors! How can you trust a whopper like that? If they had said a reasonable number I might have believed it. I passed over it without buying - apparently they believe that the bigger the lie, the better.

Date of experience: March 19, 2012
Texas
1 review
0 helpful votes
Follow Brian W.
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Computer start-up/programs/windows/browser were running slow/ twitching/ freezing/refresh was jamming Windows would auto shut down due to background malware/virus... Computer is now running correctly... Thank you USTechsupport :)

Date of experience: January 3, 2018
California
1 review
1 helpful vote
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They are the Best
February 21, 2019

I have been with my client PC for years. In each instance in which they use them, they have been thoroughly professional, diligent, friendly, and always quickly solve my problem. I'm happy to place my trust in them for the continued health of my computer.

Date of experience: February 19, 2019
New Jersey
1 review
1 helpful vote
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US TECH SUPPORT
December 3, 2017

I recommend that in addition to My Clean PC ( which is a very good product) that you should also purchase the live technical support from US Tech. The technical group clears up in real time any problem which may arise on your PC. I have used both products for many years and highly recommend the purchase.

Date of experience: December 1, 2017
Ohio
1 review
0 helpful votes
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Great dependable service. I have been a long time customer and utilized your assistance many time with great results. I have no problem with billing as noted in several reviews. Thanks for all your assistance in cleaning up my laptop.

Date of experience: March 3, 2018
Texas
1 review
0 helpful votes
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My PC was slowing down and I felt it was time to clean it up. They did just that. And took care of the latest bugs. Plus my tech was easy to understand. Extremely professional and pleasant to speak with.

Date of experience: January 3, 2018

Overview

MyCleanPC has a rating of 2.7 stars from 490 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyCleanPC most frequently mention and credit card. MyCleanPC ranks 3rd among Antivirus Software sites.

service
27
value
27
shipping
16
returns
24
quality
28
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