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mSpyReviews 2,270

3.9

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From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1795
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mSpy Reviews Summary

mSpy has a rating of 3.9 stars from 2,270 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 3rd among Mobile Applications sites.

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

India
1 review
0 helpful votes
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Getting refund is absolute impossible
February 2, 2023

I purchased 3 months subscription for 2800 for call recording feature but did not found so asked for refund under 14 day return policy but got only 25 percent refund which was only possible told by them.Getting refund is a dream.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 3, 2023
Sergey V. mSpy Rep
over a year old

Dear Customer,

Thank you for the reply!

We are sorry you are not satisfied with the service.

Please note that your purchase has already been partially refunded.

Brazil
1 review
0 helpful votes
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Great expertise and attention
January 2, 2023

I was attended to by an excellent professional named Briana Molligan. It was a very difficult situation to solve due to the particularities of the Xiaomi operating system on the target device. The attendant patiently explained a series of complex procedures to me.
I was very satisfied with the quality of service.

Date of experience: January 1, 2023
Idaho
1 review
0 helpful votes
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AMAZING SUPPORT!
January 2, 2023

I had a battery of questions in terms of set up and monitoring. Brianna was extremely well educated and knew how to answer every question my wife and I had. Excellent experience and I will tell all my freinds about them. Thank you!

Date of experience: January 1, 2023
Nigeria
2 reviews
1 helpful vote
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MSPY Service
October 7, 2023

I know we all gets into a relationship with the hope of having a better life partner but with the rate if Infidelity going on around you never can tell what your partner is really up to so it's best to keep track on their movements, phone activities and where they are at all times using this tracker so if you ever need help tracking your partners phone activities remotely as to know what they're upto then contact this (Generalspyhack at Gmailcom) best Service assured with his help I was able to track my cheating partners phone activities after I've suspected her for months now with no proof of her Infidelity so a military friend of mine told me about this professional Hacker private investigator (Generalspyhack at Gmailcom) and with his professional intervention I was able to spy through her phone without suspicion and gathered enough proof information of her Infidelity acts many thanks

Date of experience: December 26, 2022
Nigeria
2 reviews
1 helpful vote
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Great MSPY service
October 7, 2023

Honestly, you know no matter how good you are with your spouse and open minded, it doesn't mean that they will treat you the same way. The statistics has shown how many couples fall out in our everyday life, I went through terrible times following the suspicions that my wife could cheat on me when I found out she always come back late from work and doesn't care much about the home duties, she was always on her phone and was always texting and moving about the house when she's with me, There was a time she left her phone on the sofa where I was, and the phone rang, it was a call from a random guy, I just concluded that she was having extra marital affairs and the only local solution is to prove my allegation. All I wanted was to be sure of what was going on before I make any decision. I don't make blind conclusions: I carefully wrote to the app and i got recommended to this professional private investigator on his work mail (Generalspyhack at Gmailcom) a professional expert who spy and track all communication applications on her phone, helped me with full access to her mobile device, remotely accessing her IMessage, snap chat, FB, IG, Live listen and record voicemail without any suspicious… efficient professional service by Generalspyhack thanks

Date of experience: December 26, 2022
Michigan
4 reviews
1 helpful vote
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TERRIBLE!
January 25, 2023

TERRIBLE! They should have a money guarantee and change their return policy! Sometimes you can't get physically access when you think you do or might. I thought I had physical access and he cha get things on his phone so I dont anymore and they WON'T refund me. So I LITERALLY WASTED and spent money on so etching that is worthless and a piece of $#*! junk that I can't use at all! So $#*!ed up! So $#*! this site and their $#*!ty $#*!ing policy! I DO NOT RECOMMEND THIS! Make sure if you purchase something glove this they have a mo eye back guarantee to ensure you're not wasting your money on something that won't work for you! $#*!ty company and policy!

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 26, 2022
Sergey V. mSpy Rep
over a year old

Dear Customer,

We apologize for the negative experience you had with our company and the product you purchased. We understand that not being able to achieve the desired physical access can be disappointing.

We understand that you believed you had physical access but later discovered that it was not possible in your particular situation. We apologize for any confusion or misunderstanding that may have arisen. To avoid such situations in the future, we recommend thoroughly assessing the feasibility of physical access before making a purchase.

While we cannot provide a refund in this case, we would like to offer our assistance in resolving any technical difficulties you may be facing. Our support team is available to help troubleshoot and explore alternative options to make the most out of your purchase. Please reach out to our customer support at mspy.com website or click Chat in your profile from the menu. So that we can assist you further.

We appreciate your feedback and will take it into consideration as we continue to improve our products and policies. Customer satisfaction is important to us, and we apologize for any inconvenience caused.

Thank you for bringing this to our attention, and we hope to have the opportunity to assist you and restore your confidence in our products.

Arizona
1 review
0 helpful votes
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Brianna was frickin awesome.
December 25, 2022

Brianna is absolutely awesome!Great support. She was patient with me and answered all of my questions.

Date of experience: December 25, 2022
Gibraltar
1 review
0 helpful votes
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Very impressed and Brianna tailor really supported me excellently in getting things set up and running

Date of experience: December 24, 2022
Tennessee
1 review
0 helpful votes
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Fast service
December 24, 2022

Briana awesome job fast service very knowledgeable and great customer service and answer all questions

Date of experience: December 24, 2022
Australia
1 review
0 helpful votes
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Excellent Customer Service
December 21, 2022

Would not have been able to do this without help from Brianna Molligan. Was really helpful. I dont know how to do screen shots but she was really helpful and gave simple instructions so I understood what to do.

Date of experience: December 20, 2022
Czechia
1 review
0 helpful votes
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I had a great assistant from the support agent, Briana Molligan, to install/ download the software I need and she make it active and running smoothly.

Date of experience: December 20, 2022
Qatar
1 review
0 helpful votes
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Great support by Briana Molligan"
December 19, 2022

Great support, Briana Molligan helped me alot. The way I was helped by the support team was very helpful.

Date of experience: December 19, 2022
Costa Rica
1 review
0 helpful votes
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Thanks Briana Molligan
December 18, 2022

Thank you for the support obtained.
The attention was excellent and above all efficient.

Date of experience: December 18, 2022
Utah
1 review
1 helpful vote
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SCAM!
January 17, 2023

Please do not use this site it's a scam! I'm not sure how they received all their reviews, but it's not simple at all. You literally need the person's phone and passcodes including their iCloud passcodes. They will not issue a refund. I reported the site to the BBB... PLEASE DO NOT USE THIS SITE!

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 18, 2022
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

Washington
1 review
0 helpful votes
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Professional help
December 18, 2022

Briana Molligan was very responsive and quick. Still manage to respond to chat while reinstalling for me!

Date of experience: December 18, 2022
India
1 review
0 helpful votes
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Briana Molligan was Extremely helpful
December 14, 2022

Quick assistance, great experience quick time in response

Date of experience: December 14, 2022
California
1 review
0 helpful votes
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Avis mspy
December 12, 2022

Briana a été très rapide et professionnel, plus qu'à vérifier si tout fonctionne bien dans le temps, pour le moment, je suis super satisfait.
Merci encore Briana

Date of experience: December 12, 2022
Brazil
1 review
0 helpful votes
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I was treated very well, quickly and efficiently. I was worried it wouldn't work, but they accessed it remotely and fixed it. Thank you Briana Molligan!

Date of experience: December 11, 2022
Virginia
1 review
0 helpful votes
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Mspy
December 8, 2022

MSpy, the ultimate app for parents who want to stay in touch with their children's online lives. With mSpy, you can ensure that your kids are safe online by monitoring their online activities and taking measures to protect them from the dangers of the internet. Their cutting-edge software gives you an all-encompassing view of your child's digital footprint, giving you peace of mind that they're staying within appropriate bounds.

Date of experience: December 8, 2022
Ohio
1 review
0 helpful votes
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¡Proteger a sus hijos de los peligros en línea nunca ha sido tan fácil! Con mSpy instalado en minutos y listo para hacer su magia en el fondo de sus teléfonos y dispositivos, todo el acceso es suyo en segundos. Deje de preocuparse por si sus hijos están seguros en línea con mSpy. ¡Nunca más tendrás que adivinar qué sucedió o dónde!

Date of experience: December 8, 2022