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mSpy

Overview

mSpy has a rating of 4.3 stars from 2,173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and online activity. mSpy ranks 3rd among Mobile Applications sites.

This company responds to reviews on average within 11 days
+1793
How would you rate mSpy?
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Oregon
1 review
0 helpful votes
Follow Jamari A.
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The greatest spy app ever!
May 24, 2022

Monitoring your child's mobile phone usage has never been easier than with mSpy. With this app, you can check on their SMS messages and social media activity without being burdensome to them by asking for access all of the time; it also provides peace-of mind knowing where they are at any given moment - even if something happens while out wandering around town!

Date of experience: May 24, 2022
GB
1 review
0 helpful votes
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Great for Monitoring Work Devices
August 21, 2023

MSpy has been instrumental in ensuring my employees are using their work devices appropriately for years. If you have a small business, installing this software is a must. However, sometimes issues with installation on a new device may occur.

Date of experience: August 21, 2023
GB
1 review
0 helpful votes
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Helpful app
May 11, 2023

Every Saturday, my girlfriend disappears for two hours and leaves me wondering what in the world she could be up to. However, fear not my friends, for I have taken it upon myself to install an app that will hopefully reveal her secret activities. Let the games begin!

Date of experience: May 11, 2023
California
1 review
0 helpful votes
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MSpy will allow you to know more
May 30, 2022

With this app, parents can keep tabs on their kids without them knowing! It has many features that make it easy for anyone in the family - even older siblings or other friends who might be hanging around - to use; plus its discreet nature means there is no need worry about being caught by prying eyes when checking up on things like grades (or anything else) during study hall hours...

Date of experience: May 30, 2022
Virginia
1 review
0 helpful votes
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LIKE IT!
May 24, 2022

With mSpy, you can easily track your child's movements and communicate with them in secret. No matter where they go or who they talk too- even if it is someone else's phone! The app will never show on anyone's screen but yours because its discreet nature ensures only parents see what goes down while tracking their little angel around town

Date of experience: May 24, 2022
Virginia
1 review
1 helpful vote
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LIKE IT!
May 30, 2022

For parents who want to keep their kids safe, mSpy is the perfect app. It lets you track where they go and who talks with them so that there's no trouble on your end of things! This software can be used discreetly which makes it easy for everyone involved, plus we all know how much time matters when something important like safety needs attention!

Date of experience: May 30, 2022
California
1 review
0 helpful votes
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MSpy let you spy remotely
May 30, 2022

With mSpy, you can watch your child remotely without them knowing. You will know where they go and who their friends are so that nothing bad happens to him or her while away from home! This app has been designed with simplicity in mind-it's easy enough for anyone (even kids)to use it which means there won't be any hassle communicating between parent/child when something newsworthy occurs.

Date of experience: May 30, 2022
Oregon
1 review
0 helpful votes
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This app is really great!
July 25, 2022

This app is really great! I love how it lets you monitor your phone and see what's going on in real time. The customer service was also very friendly, which made me feel even more welcomed when using this program to check up on my own device remotely (in case of an emergency).

Date of experience: July 24, 2022
Idaho
1 review
30 helpful votes
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If I could give them negative stars I would!
January 21, 2022

This company had me pay for 3 month trial then turned around and auto renewed it for 12 months charging me 180 dollars right before Christmas then said I'm sorry the reasoning of you wanting a refund dosnt qualify have a good day! Then the subscription stopped working not even 24 hours later so basically gave them 260 dollars and got nothing but rude customers service thanks again mspy your a joke!

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 21, 2021
Missouri
1 review
3 helpful votes
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I recently paid and bought their service. But after few days, it stopped working and the only reply I was receiving from mSpy is that they are still developing fix for iPhone latest version of software. This has never been fixed until today. They never bother to refund the amount paid. I am quite annoyed with this company. Don't go near them. Total rip off :(

Date of experience: July 11, 2017
Sergey V. mSpy Rep
over a year old

Dear Customer,

Thank you for sharing your experience!

We have recently overcome problem with no-jailbreak solution and it works perfectly fine at the moment. The only reason why you can not connect the device is if you do not have valid backup on the device or 2-factor authentication is enabled on the device and you don't have the phone in your possession for verification code.

Please, answer to private message providing your customer information so we can affectively solve your problem

Thank you for understanding and cooperation!
Best Regards,
MSpy Team

Virginia
1 review
5 helpful votes
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Buyer beware!
April 6, 2023

What a joke, 4 charges on my card and canceled immediately when they wanted an additional $53.99 just to call customer service! Do not fall into their trap. Even spoke to VISA who put a hard stop on this app!

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 7, 2023
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

GB
1 review
0 helpful votes
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Before I started using mspy, my 10-year old had access to things far beyond his age. It's a pity that it took me so long for me to find out about the dangers he was exposed to - but now I can rest assured knowing that the app is there providing an extra layer of protection!

Date of experience: April 20, 2023
GB
1 review
0 helpful votes
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Call logs tracking and message monitoring
August 31, 2023

The mSpy app is comprehensive and yet so simple to use. Its stealth mode ensures that my monitoring activities remain discreet. With features like call logs tracking and message monitoring, I feel more secure about my child's online interactions.

Date of experience: August 31, 2023
GB
1 review
3 helpful votes
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It's a Scam!
May 30, 2020

I purchased a 3 months package on 14 March 2020 - They were very quick and professional when taking my money from my credit card - Since then, numerous emails, mostly unanswered by them, the app has never worked - they are refusing to refund me - I have consulted a solicitor as this is theft! Keep away from this lot!

Date of experience: May 30, 2020
Sergey V. mSpy Rep
over a year old

Dear Customer,

We regret to hear about your bad experience at mSpy.

Please provide your customer information so we can identify your account and provide an efficient solution as soon as possible.

Thank you,
MSpy Team

Indiana
1 review
0 helpful votes
Follow Janice K.
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We wanted to use mspy to get a handle on what our grandson was doing. We entered into a chat session with a mspy rep to find out if their product would work if we didn't have access to our grandson's phone (called the target device) and were assured that we didn't need the phone and it would definitely work. We went ahead with the purchase only to find out that you absolutely DO need the phone you want to monitor to do the initial set up. Since we were given erroneous information by a mspy rep we immediately asked for a refund and now they refuse to credit our card; instead they keep telling us that they'll hold the subscription until we are ready to use it, which we never plan to do. To add insult to injury they keep trying to get us to purchase a "different" subscription that will work for our situation. This whole thing smacks of extortion. I just want a refund as I requested. These people are fraudulent crooks. I would have given 0 stars if possible.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 18, 2024
Sergey V. mSpy Rep
over a year old

Thanks for contacting our Support Team!

Please accept our apologies due to the inconvenience caused by this problem.

We recommend you to contact our Technical Support Department in the Live Chat at mspy.com where we can assist you in real-time.

You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.

Virginia
1 review
0 helpful votes
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It's an amazing app, I am thankful for purchasing it. MSpy offers a wide range of features that allow you to track all aspects of someone's activity, including GPS location, text messages, email, web history, and much more. With mSpy, you can be sure that you're always aware of what's going on.

Date of experience: April 21, 2022
Ohio
1 review
1 helpful vote
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MSpy gives you total control
December 8, 2022

MSpy gives you total control over their device by sending detailed reports to you regularly. You can read texts messages, call logs, emails, and even view their real-time location. Get notified when they add a new contact or leave a restricted area with geo-fencing. Additionally, monitor their browser history and block any payment attempts through our Parental Control function.

Date of experience: December 7, 2022
Ohio
1 review
0 helpful votes
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Mspy review
December 8, 2022

As a parent, you want the best for your children - and with mSpy, you can feel confident that your kids are safe and secure online. This innovative monitoring software helps you stay in control of your child's digital activity: it tracks usage information and gives you detailed insights into their social media habits, phone calls, text messages and more. With mSpy, you'll be able to address potential risks before they become dangerous issues.

Date of experience: December 7, 2022
RU
2 reviews
3 helpful votes
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Very!
August 19, 2015

Hello. I recently ran into a problem of adolescence, their children. They're no longer obey me, and punish them "street" would sit for hours on the Internet... I was greatly troubled at what sites and what information they derive therefrom. Thank you friends, who advised service "mSpy"!
What is "mSpy"? It's the world's best application for parents who can monitor Internet activity (including popular instant messengers) children's / teen mobile phones and computers (ios, android, mac os x, windows). You can also control his subordinates. Price starts from 29 USD per month.
Is it the price, and generally about any money are we talking about when touched upon the education of their children.
Many thanks to the creators of this app! Thanks to you, I control what my children get their information from the Internet.

Date of experience: August 18, 2015
Virginia
1 review
0 helpful votes
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Thank you so much for such high quality!
June 29, 2022

I'm so glad I found mspy! This monitoring app is exactly what I've been looking for. It works great and I have no delays or issues. I can see all the logs that come in to my account and it's just super handy. Thank you so much for such high quality!

Date of experience: June 29, 2022