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MotoCMSReviews 98

3.3
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MotoCMS Reviews Summary

MotoCMS has a rating of 3.3 stars from 98 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotoCMS most frequently mention and customer service. MotoCMS ranks 4th among Website Builder sites.

service
12
value
11
shipping
7
returns
7
quality
12
France
2 reviews
0 helpful votes
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Almost Perfect
April 1, 2017

Anything in MotoCMS is very very good, really fastest cms, best drag and drop features ever i see, best customer service ever, and of course affordable price, but some features missing in Moto CMS, and i hope added Major features very soon

Date of experience: March 31, 2017
Alex M. MotoCMS Rep
over a year old

Thank you. We always improve our products and add new features to our templates.

GB
1 review
0 helpful votes
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Great service
March 31, 2017

Resolved all of my issues and went above and beyond the call of duty. Highly recommended to anyone experiencing issues with their site

Date of experience: March 30, 2017
Alex M. MotoCMS Rep
over a year old

We appreciate your kind feedback. We try to provide "above and beyond" assistance to our customers

Malta
1 review
0 helpful votes
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Super fast response
March 16, 2017

The customer care always have the right answers and are supper efficient to provide with the right information!

Highly recommended to anyone looking for a professional website with outstanding support and reasonable prices.

Date of experience: March 15, 2017
Alex M. MotoCMS Rep
over a year old

We are grateful for your kind feedback. We do our best to help customers whenever they need it.

Canada
1 review
0 helpful votes
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Jay is the man!
March 14, 2017

I could not have been happier. I spoke with Jay at MotoCMS. I was having an issue trying to create a copy of my website that I could use for testing. Not only was Jay fast to respond on chat, he was able to go and create it for me, saving me hours of time. Jay, you are the best!

Date of experience: March 13, 2017
Alex M. MotoCMS Rep
over a year old

Thank you. Jay appreciates your kind words. He was happy to help you and our team is always here to assist you with your questions.

Florida
1 review
0 helpful votes
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Excellent!
March 10, 2017

Excellent customer service. Very helpful and informative with questions or problems. They help to make things easy and understandably.

Date of experience: March 9, 2017
Alex M. MotoCMS Rep
over a year old

Thank you for your feedback. We do our best to help our customers with any questions they have.

Canada
1 review
1 helpful vote
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Excellent help
March 9, 2017

All questions answered and explained... fantastic service!
Even sent a screenshot to help! Very quick and professional!

Date of experience: March 8, 2017
Alex M. MotoCMS Rep
over a year old

Your feedback is appreciated. Our team is ready to go above and beyond to help our customers.

Louisiana
1 review
0 helpful votes
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Fast and courteous service
March 9, 2017

I am amazed with the level of professionalism and knowledge provided by the Tech Support at MotoCMS. They are always willing to help me out.

Date of experience: March 8, 2017
Alex M. MotoCMS Rep
over a year old

We are grateful for your feedback and we here to help you anytime.

Ukraine
1 review
0 helpful votes
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Вопрос решился очень быстро, оператор службы поддержки "John" вник в суть проблемы и решил вопрос очень быстро и профессионально. Благодарю компанию MOTO CMS за правильный подбор персонала и оператора "John" за мою спасенную задницу :)

Date of experience: March 5, 2017
Alex M. MotoCMS Rep
over a year old

Спасибо за Ваш позитивный отзыв. Джон был рад помочь Вам и будет готов помочь Вам в будущем.

RU
1 review
0 helpful votes
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GOOD
March 4, 2017

Отличный сервис, грамотная поддержка. Реализую уже второй проект на этой платформе, есть свои нюансы но сервисная служба всегда приходит на помощь, быстро и оперативно.

Date of experience: March 4, 2017
Alex M. MotoCMS Rep
over a year old

Благодарим за Ваш отзыв. Мы всегда готовы помочь Вам в создании сайтов в будущем

Canada
1 review
0 helpful votes
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Great services
March 1, 2017

The agent that worked with me (Jay), was very helpful months after I made the purchase of a template, very knowledgable and was able to solve all my technical problems thru live chat.

Great value.

Date of experience: February 28, 2017
Alex M. MotoCMS Rep
over a year old

Thank you for your kind feedback. Our team is ready to help all our customers whenever they need it.

Bulgaria
1 review
0 helpful votes
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THE BEST ASSISSTANCE!
March 1, 2017

Extremely, quick, helpful and professional!
I was having a serious problem that I couldn't succeed to fix form several time! It was a pleasure, thank you very very much!

Date of experience: February 28, 2017
Alex M. MotoCMS Rep
over a year old

We appreciate your feedback. Our support team was happy to help you with this error.

Switzerland
1 review
0 helpful votes
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Greates support you can have
February 25, 2017

Having problems with anythig? The support will solve it! So at the end there is no problem at all... check it out yourselfe

Date of experience: February 24, 2017
Alex M. MotoCMS Rep
over a year old

We appreciate your kind feedback. We will be happy to help all our customers.

RU
1 review
0 helpful votes
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Благодарю за работу, специалистов службы технической поддержки. Очень быстро и по делу. Легкость и ПРОСТОТА! Надеюсь что шаблоны будут работать так же, после приобретения!

Date of experience: February 23, 2017
Alex M. MotoCMS Rep
over a year old

Мы благодарны за Ваш отзыв. Мы будем рады оказать любую помощь, которая понадобится для работы с шаблоном после его приобретения.

Canada
1 review
0 helpful votes
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I had been having a problem with my web site for the last 5 weeks. No matter what I tried I could not figure out how to log in and edit settings. The person at MOTOCMS understood what I was trying to do and had BOTH of my web sites fixed, up and running in less than 15 minutes.

WOW...!

Incredible service.

Date of experience: February 22, 2017
Alex M. MotoCMS Rep
over a year old

Thank you for your amazing feedback. Our experienced team works hard to provide the best service we can and as fast as possible.

California
1 review
1 helpful vote
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MotoCMS' online documentation is pretty sparse -- but they more than make up for that with their skilled chat agents. They've helped me several times with installation details, disabling a sticky header etc. And their interface makes it simple to get a good looking site up and running quickly. After building sites with WordPress and SquareSpace, I'm enjoying MotoCMS.

Date of experience: February 22, 2017
Alex M. MotoCMS Rep
over a year old

Thank you for your positive feedback. We are already working on improvement of our online guides to make your experience with MotoCMS templates more comfortable.

Germany
1 review
0 helpful votes
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Great support
February 16, 2017

I used chat support for 3 times within 2 hours and they always helped very quickly and easy with screenshots and descriptions every dummy user can understand;-)

Date of experience: February 15, 2017
Alex M. MotoCMS Rep
over a year old

We appreciate your feedback. We are happy to help you with any questions you have.

Arizona
1 review
0 helpful votes
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This was regarding an old purchase of
https://www.motocms.com/website-templates/motocms-flash-template/*******.html
"Jay" the Customer Service person that I talked with was kind, caring, professional, efficient and effective in helping me! This Customer Service is a true asset to the company and a blessing to mine. Thank you so much!

Date of experience: February 15, 2017
Alex M. MotoCMS Rep
over a year old

Thank you for your kind feedback. We are always ready to help all our customers.

Texas
1 review
1 helpful vote
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Absolutely Worthless MotoCMS Support!
January 29, 2017

Script would NOT install as instructions indicated. My server met all criteria based on the scripts own pre-run diagnosis, but failed on final step of post install. MotoCMS support tells me that the script is so complex that they need access to my server to figure out what is wrong. No way! Well over 100 scripts purchased from CodeCanyon and 99% function as written when delivered and the 1 or 2 that didn't... simple fix to get things resolved. If you don't know how to code... get out of the business.

Date of experience: January 28, 2017
Alex M. MotoCMS Rep
over a year old

We tested your template and found out that you managed to install your it properly. As we can see original error has happened due to an issue on your hosting provider's side, once it was fixed on server side, you managed to install MotoCMS template. Simple scripts from CodeCanyon perform limited functions, when MotoCMS builder is a very complex software that allows you to edit your website without any code modifications, not just a simple feature from HTML script. Our team created a very complex product that has much more than few lines of code(more that 1000 files actually) and in order to troubleshot some errors, we usually require access to your template's files and ability to change server settings. Do you let people check under the hood in the bodyshop when you car is dead?

NL
1 review
0 helpful votes
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They let me wait for a moment and i got the the solution right away!

Date of experience: November 23, 2016
Alex M. MotoCMS Rep
over a year old

Thank you for your kind words.Our team always provides fast an efficient support.

Texas
1 review
0 helpful votes
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Awesome Service
November 16, 2016

I have used moto cms alot and they always have great customer service and willing to go the extra mile to help me with all my needs! Thank you!

Date of experience: November 14, 2016
Alex M. MotoCMS Rep
over a year old

Thank you for your loyalty. We are always provide above and beyond service for our customers