website thubmnail of MMOok
How would you rate MMOok?
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Texas
8 reviews
6 helpful votes
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Chinese scam site
November 4, 2015

Do not buy anything from here, I lost $25 and received nothing from them. They are trying to scam you and steal your account. I even received a message in-game asking about my character level and what my account email was.

Date of experience: November 4, 2015
Canada
1 review
1 helpful vote
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So despite the negative reviews here I decided to use this site because it was the only one offering currency for the game I was after. Kept being told to come back in 1 hour, or 3 hours, but each time I would come back they would tell me that the supplier was offline, or not at home. 30 hours after I placed my order I came back and finally supplier was available and I got my gold. I would make sure you pay using Paypal so that if you don't receive your order you can refund.

Date of experience: July 27, 2018
New Zealand
1 review
2 helpful votes
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The Worst Server
August 6, 2018

Worst company I have had to deal with.

The server is full of deception, they say the supplier is ready and their stock is available. When you actually purchase it they say the supplier is offline and all they say is they will be sending you email ASAP and do not worry.

They do this for over a week and they are full of lies

Thank God For Using Paypal so you can make a dispute claim. Also they claim that they don't use paypal anymore. God these guys needs a life and also needs to close down their website

Man because this system is not letting my type inappropriate language I am going easy here but if I could I would be writing way more than this.

Date of experience: August 5, 2018
Romania
1 review
3 helpful votes
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Scammers time wasters
December 10, 2017

Don't waste your time with them even if they try to give you things for free. They will take your money and invoke different reasons for not delivering the product. Scammers, fraud, theft, time wasters, cheaters, thieves. They ask you to not pay with PayPal, but to use WesternUnion because that is not refundable, so they will take your money and scam you.

Date of experience: December 10, 2017
Ssad S.
Greece
1 review
0 helpful votes
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Can we put them in jail?
September 11, 2019

THEY BELONG IN JAIL!!!!!!!!!!!!
GOOD THING THAT YOU ALL GIVE REVIEWS. BUT WHAT CAN WE DO? WE HAVE TO PUT THEM TO JAIL. THIS HAS TO STOP. SOMEONE WHO KNOWS ABOUT INTERNET WWW FRAUD DO SOMETHING REPORT THEM TO CIA OR SOMETHING.

Date of experience: September 11, 2019
Canada
1 review
2 helpful votes
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This is my second time using mmook. Overall its a good service. I don't know about the multiple scams and I'm always wary when using the service. They got my money, I got some in-game currency. I have no problems with them yet.

Date of experience: December 1, 2013
Iowa
1 review
0 helpful votes
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Thank you
April 3, 2023

For saming me out of my money. I bought stuff and they didnt deliver! Five stars on the scam! This review system is just as much $#*! as these $#*!ing useless $#*!s

Date of experience: April 2, 2023
New Jersey
1 review
3 helpful votes
Follow derrick L.
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This is a scam website, thank you everyone for your comments on how to get your money back. If the supplier is offline that means they dont have one. If the manager is offline they are lying.
1.) Open a dispute for paypal saying you never got your virtual product
2.) Open a chat and paste the dispute ID that you get under the resolution center and tell them you want a refund now.
3.) Your done wait ten minutes you will have your money back, they literally refunded me in 5 mins. (I give them 5 stars on their refund speed :P)

I did mention the FBI and BBB to them but didn't seem to work just open a dispute for paypal! Again thanks for all the help people.

Date of experience: October 21, 2014
Greece
1 review
2 helpful votes
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I MADE AN ORDER ON LINEAGE FOR ADENA AND THEY NEVER GAVE THEM TO ME. PAYPAL IS ON THEIR SIDE SAYING TO ME THAT THEY SAW ALL THE EVIDENCE AND HE KEEPS THE MONEY. PLEASE DONT BUY FROM THERE IM TRYING TO PROTECT YOU!

Date of experience: December 18, 2018
Australia
1 review
2 helpful votes
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Bought stuff and supplier offline so unable to deliver goods. After 48 hours of supplier offline. I raised a dispute via paypal and they say they will refund. I think this site just hopes to sell cheap in game currency to innocent gamers and get their their measely dollar. THOUGH most ppl would not raise a claim against such insignificant amount, that is what they hope for. I did the disputes and messages forcing them to refund. It not the money but the principle for that matter. 7 billion ppl in this world and they only need a few thousands of these apathetic shoppers to make them rich. I might start up a business like that too but I cannot live to earn money from peoples demises. But they can...

Date of experience: October 17, 2013
California
1 review
4 helpful votes
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Terrible company
March 21, 2016

Claimed they had stock and they would deliver immediately, I made my order and purchased through paypal. Not even seconds after I verified that I had made the purchase they claimed they ran out of stock and nobody was online to make more stock or send me any. They told me it will take over 24 hours. I immediately disputed the purchase through paypal and my bank. I will not hand my money to a company that lies to trick people into doing business with them.

Date of experience: March 21, 2016
Japan
1 review
2 helpful votes
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Scammed
November 12, 2018

After being asked for lots of info, they made me wait for the provider for 3 days. When I asked what was wrong, they asked me to do the transaction via Western Union. I declined and asked for a refund. Never got the refund or the gold in game. PayPal was on their side too.

Date of experience: November 12, 2018
Belgium
1 review
1 helpful vote
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Thieves/hackers
December 29, 2018

They keep asking for information until they can hack you and then they maybe deliver or not. They stole my money and im trying to get a refund through my payment company.

Date of experience: December 29, 2018
GB
1 review
2 helpful votes
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Took money...
July 21, 2011

Took money... they said to deliver in less than 20 min... after 7 days... sent 10% of gold from hacker... my account was banned... now... no gold, no account, no money! They would not refund! DO NOT BUY from them!

Date of experience: July 21, 2011
New York
1 review
1 helpful vote
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Complete Scam
May 31, 2017

I purchased gold and they just kept telling me supplier is offline. After 24 hours I kept asking for a refund and the chat just ignored it and kept saying give us more time. I had to do a paypal dispute and they finally refunded it. Just use playerauctions.

Date of experience: May 30, 2017
Canada
1 review
2 helpful votes
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The new excuse is that their paypal is down and to use western union instead. Then they say when you do that they will refund the paypal purchase but if they can't use paypal to check if the purchase went through how would they refund it? It seems they want to get as much money as they can and give you nothing.Chat log from live support below.
[Liz] Happy New Year! How may I help you?
[Visitor] hi is your paypal "working" now?
[Liz] not yet
[Visitor] so why is it working for everyone else but your's has been down for almost 2 weeks?
[Visitor] so all the people saying you guys are scaming is true i guess then.It's always a new excuse this time i guess it's one people know isn't true. I can see claiming people in the hospital or not online but paypal is working so you should have picked a better excuse to steal money from people.

Date of experience: January 26, 2012
Indonesia
1 review
0 helpful votes
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SCAMMERS!
April 30, 2020

Seller not send this digital product until 2day
The seller accepts payment from my paypal but they ask to pay again with another payment method and they don't refund my payment

Date of experience: April 30, 2020
Australia
1 review
5 helpful votes
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Haha same!
April 28, 2011

Haha same! They keep telling me their supplier is in hospital. And when ever i ask about a time frame they just say SORRY FOR THE DELAY. O_o they also take up to 40 mins to reply... still waiting on the product to be delivered... has any one had a good experience with these guys?

Date of experience: April 28, 2011
Philippines
1 review
1 helpful vote
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SCAMMER!
February 25, 2016

This is a scam you pay then they will not give you the right gold you want and they will keep saying the supplier is offline we will contact you as soon the supplier is online. Then they will request you to cancel the complaints first then they will give the gold, if you complain using paypal, but actually they will repeat what they said after doing it. I think they are scammers truly.

Date of experience: February 24, 2016
North Carolina
1 review
0 helpful votes
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I had brought imvu credits from them and when i contact customer service the person had told me to lie and say someone had brought imvu credits for my account so i can get my account back i asked them to pay for my account to get unbanned cause its there fault i didn't even know buying imvu credits from them would get my account back now i owe imvu 260 dollars which i don't have

Date of experience: September 3, 2015

Overview

MMOok has a rating of 1.7 stars from 133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MMOok most frequently mention live chat, western union and customer service. MMOok ranks 34th among Virtual Gold sites.

service
18
value
18
shipping
17
returns
16
quality
17