Mirraw

They send defective product, and then once you report about the defect, it goes lazy way of processing and make you frustrated to give up hope.
Mirraw seems to be funny website to place order. Its been more than 2 month since last update on the complain.

4 months by now when I reported this defect about the product i got. 3 time I shared picture of the product with problem. Got email that you will issue a partial refund 2 month earlier, nothing had happened so far, i had checked my credit card and no refund was processed.

They should be not allowed to do business in US

This has been the worst online shopping experience. At first the dress looked fine but upon further inspection found that all the seams were palling apart and had a lot of strings popping out. I had made my second order before realizing this. I tried to cancel a part of the order and messaged them twice in their help center but apparently that thing doesn't work. They claimed they never received anything. Do not shop with them. If you do and need to get a hold of them just call them. Even though they are so rude on the phone it is the only way of getting any type of service. They have the absolutely worst customer service I have ever come upon.

Hi all
Run away from this site. I've recently ordered 2 Salwar suits. The products displayed on the website and the product delivered are from two different worlds. The quality(?)... don't expect any. Absolute waste of money and time on something totally worthless. If I had a chance I would have given zero stars. They lure people with decent looking products but the one that you end up getting is not even close. Cheap, cheap, cheapest!
Run away from this fraudulent website.

I wish i could give you zero star. Scammers! It was my first saree order with you guys which took almost 2 months to reach me and then sent me wrong item that you guys made me pay extra for. When contact support, you took 2 weeks to come up with a solution and when i responded saying i want a refund, you closed my ticket saying i did not respond. I have all the communication proof and details. But now you won't respond to me. Bunch of scammers idiots ripping people and making money. DO NOT BUY FROM THEM! Blouse color should have been the same as the saree

I have ordered a dress for a big family event. Its been 3 weeks and some 20 -30 emails later. I still don't know when i will receive this as that question was never answered. All i was told is its in stitching. I will need to buy another dress locally. Customer service is robotic and useless, same standard answers responded on every email. I am not coming back to Mirraw ever. Very unreliable service and delivery.
Ref- order # M*******

This company is clueless about its own responses and actions. Ordered 4 pieces of clothes, exchanged emails and phoned to get stitching for two of them, to no avail. Dozens of emails over six weeks, different departments and persons answering, no coordination, promises, no results. Then suddenly a fifth item appeared on my order-number, out of the blue. Cancelled the order and with help of paypal got the refund. If you have a very bored life and lots of time, it´s an adventure. But only order something very cheap through paypal, so that you can get refund at the end of the drama.

Do not buy from them. It is a complete scam. Placed order M******* with them for 2 items. These were not the "star replica" items. They sent some look alike cheap products that I would not dream of wearing in public. Awful quality and stitched completely incorrectly. Their support first claimed that all their products are replicas and you will just get something close, not what you see on the image. The colors, material even size can be different. I send them images of the product and the stitching and despite showing that the stitching doesn't match, they claim it does - it is off by 4 inches in some places! They just have form answers that they respond with. If you think you are going to get something cheaper on their site its because it is a fake. They even try to replicate the inexpensive items. If I could give them 0 star I would have.

This is the lowest integrity ecommerce experience I've had in quite a long time. Absolutely awful customer service. I ordered a lehenga from here and the shipment took over a month to process. Customer service guaranteed it would be delivered by end of August, and it still hasn't shipped. Given my event is next week, I asked them to cancel and refund the order. They're refusing to give me a refund, even though the website claimed they're "customer friendly" and offer full refunds. Will make sure everyone I know never uses this site in the future.

Beautiful piece! It was actually a little too nice and attention getting to wear to the event I intended, so I will happily save it for something more glamorous. The picture does not do it justice. The stones catch and reflect a lot of light, making the whole thing sparkle, and the pearls are more off-white and understated. An expensive look without the steep price, perfect for evening wear. I was concerned about whether this would be long enough given prior experience with necklaces that looked longer in the picture than in reality. It has quite a bit of length to it, I usually use an extender but did not need one. It does have a clasp in back making it adjustable and allowing for an extender if desired.