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Australia
1 review
0 helpful votes
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Mediafire reliabillity
February 12, 2021

I have been a many years paid user of Mediafire, and called for help the first time today. Being email assistance, I thought it would be a wait. I had a reply with suggested solution in less than an hour. Problem was completely solved. I cannot imagine how the negative reports can be happening. As I said, many years with no problem, then when I did get one it was fixed so fast. If ads annoy you, just kick the tin, and become financial. They spend a lot of money keeping things going. I have been a paid member since I joined originally. I don't have a proof of purchase, too long ago. I will attach my help docket.

Date of experience: February 11, 2021
remove f.
California
1 review
6 helpful votes
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I will not use any site that uses trickery to get a person to sign up for an account and then won't let you delete the account for seven days. I foolishly thought I was downloading a printable pdf from a website and I suddenly had a mediafire account. If they can't capture business with legitimate advertising then I want nothing to do with them. that is my opinion.

Date of experience: March 4, 2014
Florida
1 review
5 helpful votes
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I did not signup for a monthly charge; it was supposed to be a one-time fee.
I then get charged every month - so I try to get in touch and they have no way to contact them. Their site's "contact us" section conveniently has a bug.
I've eventually had to cancel my card they were using to end the monthly charges.

Date of experience: December 26, 2015
Canada
1 review
4 helpful votes
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I've tried a variety of cloud services and I have found Mediafire the most reliable. I have been pleasantly surprised that viewing media has been no issue... typically there are speed issues with most services.

Date of experience: July 11, 2014
New Jersey
1 review
1 helpful vote
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Is anyone there? Nobody comes up on chat. Purchased a software product and suddenly medi fire was in the middle. Would not download product file. System loops in failing -- rebuilding transmit key-- tails on re-transmit. Multiple request over a ohe hour eriod.

Date of experience: June 26, 2019
California
1 review
5 helpful votes
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IT IS A SCAM DO NOT BUY!
February 17, 2016

I was scammed on media fire! Use google drive instead it's FREE! Don't give these scam artists money when you could get free services! They offer NO REFUNDS even though they say money back guarantee! Don't be tricked!

Date of experience: February 16, 2016
Kansas
1 review
1 helpful vote
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They (on MediaFire) know who I am. I was one of their old users, since 2004.
I used to store files and download them from the site from time to time; but in the beginnings of this year, trying to look for my old files, I never found them.
The most terrible thing is that now (November 2019), I can't even access the site.

*******@hotmail.com

Date of experience: October 28, 2019
Texas
1 review
3 helpful votes
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Scammy McScampants
June 12, 2018

I like many others, did not signup for a monthly charge it was supposed to be a one-time fee. I then get charged a monthly fee. At one point I had to upgrade to even get the option to cancel the account. I could not reach support, when they finally responded they would not refund my money. There were a lot more steps involved in trying to cancel this account. I think they make it difficult to cancel on purpose.

Date of experience: June 12, 2018
New York
1 review
1 helpful vote
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Media Fire hosts stolen materials on it is website. We have complained to them for over a year but they have not responded.

We have sent them repeated DCMA takedown requests and filled out all of the appropriate forms. Not only to they host our stolen material they host the stolen material of dozens of online art schools. This of course means in the end they are stealing from teachers and artists who otherwise could make an income on this material.

This is a disgraceful act especially since they have been alerted to the crime many times and have failed to act.

Media Fire is what is wrong with the internet.

Date of experience: September 23, 2021
Texas
1 review
2 helpful votes
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I purchased The Office T. V. series and it is recorded with a DVR and skipped commercials. Not even in HD quality. Will be reporting these false company and shutting them down!

Date of experience: May 22, 2019
Greece
1 review
3 helpful votes
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ABSOLUTELY NO POINT IN SPENDING A. N. Y. MONEY BUYING A "PRO" SUBSCRIPTION! These people just made an upload site, and try to sell a service without providing ANY support for it. If it doesn't work (a LOT of things, like the 1-time download links they advertise they have!), you can email them, but all you'll ever get is automated replies. AT BEST, you MAY get a human to reply at SOME POINT (...), but all you'll get from him/her is a "standardized" reply sending you a doc or link of instructions (which was already available on their site before you wrote to them...). So, essentially, that too is an "automated" reply! DO NOT WASTE YOUR MONEY HERE, THEY WILL TAKE IT AND GIVE YOU NOTHING BACK.

Date of experience: December 10, 2016
California
1 review
3 helpful votes
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I know you 'get what you pay for' and boy did I with the "FREE" version. Not only did I download what seemed to be a cumbersome application for plan reviews, but I also downloaded TEN (10) infiltrations to my WINDOWS operating system as well. My virus scanner was able to 'clean' these infiltrations, but the four hours I used this software were a complete nightmare for me, turning me off from ever considering a PURCHASE of any version of MediaFire. I see other reviews stating 'no viruses' but that was NOT my experience.

Date of experience: February 21, 2014
Singapore
6 reviews
14 helpful votes
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Basic accounts' links have a lot of ads (including popups), computer newbies may fail to download the expected file(s) and got tricked by the scam ads.

Date of experience: August 14, 2014
California
4 reviews
14 helpful votes
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Probably the cleanest and easiest to use filesharing/storing site out there. I want to say more, but there really is nothing else to say. Its just super simple, clean, and quick. A great filesharing site in an internet full of cluttered and sketchy filesharing sites.

Date of experience: July 10, 2012
New York
10 reviews
14 helpful votes
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Great file shearing service but :( is ban in many countries. I mostly use this service to share designs with my clients. And so sometime they can't open it.

Date of experience: June 12, 2012
Michigan
34 reviews
54 helpful votes
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After seeing dropbox destroying download links, this seems okay at avoiding this.

I've realized it is not the site's fault for having malicious ads (which is why I gave a higher rating than before), as it is the ad network prone to attack. Thanks to this video: https://www.youtube.com/watch?v=mgs8h2pu-1I instead of clicking on the true download button (I said true because ads can be deceptive on the display) you would right-click on it instead and "save link as" or something similar (I'm using Google Chrome by the way). Just make sure your browser is up to date and so is your anti-malware software.

I would rather have anti-malware and avoid triggering ads than to use an ad-blocker because using ad-blockers could cause the site to do what photobucket have done.

I do dislike when ads do these following:
-Popups, and new tabs being opened.
-Do anything else besides closing when I wanted to close if it is a in-window box that prevents me from using the site (fake close buttons are examples of this)
-Redirects to any scam sites (tech support scams, congratulations), Amazon cards or just about any site.
-Drive-by downloads.

But I do dislike when sites be fallen because of the overuse of ad blockers AND that nobody is reporting them, causing attacks to be secret and makes this entire situation even worse.

If you are a professional anti-malware company that voluntarily help with websites be safe (I'm looking at you, malwarebytes), please at least weekly check this site' ad network. It's a popular site and that can be a big target for a large number of users.

Date of experience: June 29, 2017
Malaysia
3 reviews
8 helpful votes
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Cannot upload anything larger than 400Mb.
Upload speed compared to GoogleDrive or Dropbox is horrendous.
It always cause my PC to startup slowly or crash and I did uninstall it once and solved my crashes or not let it startup with Windows to solve the problem.

Date of experience: November 24, 2013
Florida
1 review
3 helpful votes
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Not thrilled that they decided to change the service from 250G to 100G for the same price. I had to switch credit cards and when I did I was talked into "upgrading" which totally screwed me out of the additional memory. When I emailed to see if there was anything I could do about going back to the original plan I had, they looked up the recorded conversation and said I never said anything about the difference in memory (because I didn't notice it) instead of doing the right thing and working with me. Their customer service SUCKS. I've had a lot of complaints from my clients about trouble uploading and downloading from their site and have had my files corrupted on their site.

I cancelled, but of course can't be refunded for the time I'm not going to be using. I've used 3 months of a year subscription and I want NOTHING to do with Mediafire ever again. I'm S. O. L. For getting a refund though.

Use Dropbox. None of my clients have a problem with them. It's worth the extra money, because you gat what you pay for.

Date of experience: September 13, 2013
Pakistan
1 review
2 helpful votes
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Data Removed
May 13, 2020

Not a trustable storage website, i stored many of my memorable things on this website but they erased my all data.

Date of experience: May 13, 2020
South Africa
1 review
6 helpful votes
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Liar
August 9, 2014

Liar. Liar. Got tricked into thinking I would get 50Gb free but only got 10. Unethical business practice.

Date of experience: August 9, 2014

Overview

MediaFire has a rating of 2.1 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. MediaFire ranks 99th among Online Storage sites.

service
3
value
3
shipping
2
returns
2
quality
2