Overview
MadMuscles has a rating of 3.4 stars from 239 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MadMuscles most frequently mention and fitness journey. MadMuscles ranks 5th among Diet sites.
I love working with MadMuscles! Everything is very easy to understand, the service is top notch. Support is always there for me.
Downloaded it and have no regrets! Everything works, but would love a little more flexibility in returns.
Hello✨ We’re thrilled to hear you’re enjoying the app! If you ever have any issues or concerns, don’t hesitate to reach out to our support team—we’re always here to help! 😊 Keep crushing your fitness goals! 💪
MadMuscles helped me kickstart my fitness journey, but some exercises could be clearer. Overall, a solid app—just needs minor fixes!
Hello Jon,
Thank you for sharing your experience with us! We’re thrilled to hear that Mad Muscles has been a great kickstart to your fitness journey. We totally get that having clear exercises is super important for a fantastic workout, and we’re actively working on making things even better so that our instructions and demonstrations are easy to follow.
Your feedback is incredibly valuable to us as we continue to enhance the app! If you have any specific suggestions or need help with any exercises, don’t hesitate to reach out. We’re here to help you stay on track!
Warm regards,
Mad Muscles Team
SCAM!
Do not download the program, it is a scam from start to finish, you will be charged 2-3 times without your knowledge or permission. Do not write down your card
Hello Tabriz!
We appreciate you sharing your feedback about the situation.
Please note that our service isn't connected to any scam tactics. All payments are approved by the customers during the checkout.
As we see, you have already contacted our Support Team regarding your case, who has provided the available solution. If there is anything else we can do for you, please contact us back at support@madmuscles.com. We'll be happy to help!
My PayPal account was hacked and someone used it to buy a subscription to Mad Muscles. When I advised the company that this had happened, they refused to refund the money. Be sure you read their money back policy before buying!
Hello Andrew,
Thank you for sharing your experience. We’re truly sorry to hear that your PayPal account was compromised—situations like this are understandably frustrating. Please know that we take security concerns seriously and always strive to be as transparent as possible about our refund policies while following necessary procedures for review.
If you have any further concerns, please don't hesitate to reach out. We're here to help in any way we can!
Warm regards,
Mad Muscles Team
I had a terrible experience with MadMuscle. Their app interface is incredibly misleading, and I was tricked into purchasing expensive extra features I never wanted. It felt like they designed the interface to intentionally confuse users into buying things they don't need.
When I contacted customer support to request a refund, they outright denied it, showing no willingness to help or even acknowledge the problem. I feel completely scammed.
If you're considering using MadMuscle, I would strongly advise against it. There are plenty of other fitness apps out there with better transparency and customer support. Save your money and avoid the frustration.
Hello!
We’re really sorry to hear about your experience. We strive to be as transparent as possible with all our offerings, and we regret that you feel misled. Please note that all additional features can only be added to your plan after you intentionally choose them. We’re sorry if this wasn’t clear or if it wasn’t your intention to add them.
Regarding your refund, we want to ensure that all issues are handled fairly and according to our policies. Please reach out to us directly at support@madmuscles.com, and we’ll gladly review your case and find the best resolution.
We truly appreciate your feedback and hope to make things right.
Workout can be done, return issues a big problem for them. Not very promising
Hello Joyce,
Thank you for sharing your feedback with us. We’re glad to hear that you're enjoying the workouts, but we truly understand that any issues with returns are frustrating. We take these concerns seriously and strive to make the process as smooth as possible.
If you haven’t already, please reach out to our support team directly at support@madmuscles.com so we can address your specific situation and work on finding a resolution for you.
We appreciate your patience and are here to help however we can.
Warm regards,
Mad Muscles Team
Beware they will offer discount and then empty your bank accounts by auto subscriptions to services without your consent stay away …
I canceled my subscription with MadMuscles and got this---No additional charges will ever occur. This was BS. They charged me anyway and still trying to get my $41 money back.
I am questioning some of the characters in this business. If I get my refund I will update.
Hello Ron,
I’m truly sorry to hear about your experience, and I completely understand how frustrating this must be for you. We genuinely strive to provide clear and convenient service, and I sincerely apologize for any trouble you encountered during the cancellation process.
We would love the opportunity to help you and find a resolution to this issue. Please don’t hesitate to reach out to us directly at support@madmuscles.com, and we’ll make it a priority to investigate your concerns thoroughly.
Thank you for bringing this to our attention. We’re here for you and look forward to sorting this out together!
Mad muscles even make it difficult to write a review on their web, and try prevent you writing negativly on other platforms! I was stung with a £90 fee after around a year of not using (actually only briefly using) the app. No correspondence during this period. Customer service is poor with no support to rectify my issue.
Hello Aaron,
We’re truly sorry to hear about your experience, and we can understand your frustration. We strive to maintain transparency and clear communication, especially regarding subscriptions and charges.
We never intend to make it difficult for users to provide feedback, and we appreciate you sharing yours. We want to make sure that you are taken care of and resolve any issues you may have. Please reach out to us at support@madmuscles.com, and we will be happy to review your account and assist with a resolution.
Kind regards,
Mad Muscles Team
The app works well, but hope for more variety in future updates!
Thanks for your feedback! We're thrilled to hear the app is working well for you! 🙌 We totally get that variety keeps things exciting, and we're always working on new updates to make your experience even better. Stay tuned, and feel free to share any specific features or exercises you’d love to see! 😊💪
Rather can help, but not without fiddles. Minus a point for service.
Hello! We appreciate your honest feedback! If there’s anything specific we can improve, we’d love to hear your thoughts. Feel free to reach out to our support team—we’re always here to help! 😊💪
Mad Muscles is one of the most deceptive and unethical companies I've ever dealt with. Their subscription policy is intentionally unclear, and they charge customers without proper notification or consent. I was charged £83.99 for a renewal I did not authorize, with no reminders or transparency.
Even worse, when I tried to resolve the issue, their customer service was dismissive, offering only useless "free extensions" instead of a refund. It's obvious they are only interested in scamming as many people as possible, not providing a legitimate service.
To make matters worse, even PayPal refused to refund the unauthorized payment despite the countless negative reviews from others who have also fallen victim to this company. It's outrageous that this company is allowed to continue these practices, and I'm appalled that PayPal hasn't taken action against them.
Avoid Mad Muscles at all costs. Their presence in the fitness app community is harmful and exploitative. I will continue reporting their predatory practices to consumer protection agencies and warning others not to fall for this scam.
Deliver everything on time, but with payments it turned out to be strange... 🤔
If there was an option for 0 stars, I would choose that instead. This company is a fraud. Realize that once they get your cc information you'll have to fight tooth and nail to cancel. If your intent is to pay for a service for a while, then cancel - do not bother. They do not want to let you go.
They do not tell you this is an automatic renewal.
And will not easily let you cancel. Forget about getting a refund for the bait and switch.
If you're looking for a service you can use for a time then, cancel when you're ready: do not waste your time.
Purchase the trial and got charge 2 automatic renewal without my consent nearing 100$ each 2 months apart?!? Reached their customers service who responded very quickly but refused to refund a program I have not even used and they can see from the login activity. They say that the automatic renewal is in their fine print and only if you cancel, it will stop. I am glad I have checked my bank account activity otherwise the scam would go on endlessly. Very poor response to a fair client request for refund… I recommend to not engage with such a scamming business… Very Bad
Hello Carl,
Thank you for reaching out to us. We sincerely regret to hear about your experience and completely understand the frustration this situation may have caused. Please know that we are fully committed to transparency, and all our subscription terms, including automatic renewal, are clearly presented during the sign-up process.
While we process refunds in accordance with our established policy, we want you to know that we are more than willing to review your case and explore possible solutions together. Your satisfaction is important to us, so please don’t hesitate to get in touch again. We’ll do everything we can to support you.
We truly appreciate your feedback and are here to help resolve this matter!
They start deducting reoccurring $70 a month claiming it's in the fine print. Stay away, it's theft! I wrote support after canceling a subscription that I never subscribed to and they will not refund even knowing I'm not using their services.
Hello Michael,
Thank you so much for sharing your feedback with us. We sincerely apologize for any frustration you’ve experienced. Our goal is to be as clear and transparent as possible about our subscription details and any recurring payments.
In regard to your refund request, we do follow specific guidelines. Please don’t hesitate to reach out to our support team again, and we’ll do our utmost to find a resolution that works for you.
We genuinely appreciate your feedback and are hopeful that we can resolve this issue together. Thank you!
Warm regards,
Mad Muscles Team
🛑 DO NOT GIVE BANK DETAILS! 🛑
On Monday 23/09/24 I signed up to mad muscle for a reduced price of £16/month.
They took £18.23. A few minutes later they took a further £23.99 without my consent.
When I queried this, they said it was for a premium membership (I didn't sign up for premium. Didn't even see a premium option)
I told him (Jason) that I no longer wanted the membership and a full refund should be made to my account as it was unlawfully taken. He then offered me 3 months free instead of giving me a refund.
(Why would I want to use this app after they stole from me)
Not yet have I received an explanation to why they won't give me back the money they stole from my account. Just pre written emails over and over again.
DO NOT GIVE BANK DETAILS! Its a fraudulent company
Hello Gareth!
Thank you for reaching out and sharing your experience! We completely understand how frustrating this situation can be, and we truly appreciate your patience. Your feedback is invaluable to us, and we’re dedicated to being as clear and helpful as possible with our subscription and billing processes.
We strive to make sure all charges and options are transparent during sign-up, and we’re here to assist you with any questions you may have.
Please feel free to contact us directly at support, and we'll do our best to help you out.
Kind regards,
Mad Muscles Team
Joined for the chair exercises. While looking at other options, somehow the coaching option suddenly was charged for $45.99. I immediately contacted them and told them I did not want coaching and to refund it. They kept making offers and linking the refund policy. They have no common sense to take care of issues like this, only to keep repeating they could not refund unless I followed the refund procedure. Since they were not being reasonable, I canceled both and kept getting more and more offers to come back, etc etc. Waiting out the 14 day refund period and contacted them again with no results. I checked after canceling the services could not access the exercise program. More BS...they locked me out anyways and now they say have not met the criteria for refund and that once that was made it could not be undone. Have taken this to Paypal in the hopes they will get my refund. Beware, they are deceptive and practice shady business polices. Not at all honest.
Hello Brian,
We’re really sorry to hear about your experience and the frustration you’ve had with our services. Our goal is to ensure our users feel supported and that issues are resolved fairly. We understand your concerns and want to assure you that no additional services can be added to your plan without choosing them. We aim to provide all necessary information right from the start so that you can make informed decisions.
Our policies are designed with transparency in mind, and we are committed to following them closely. If there are any lingering concerns, please don’t hesitate to reach out to us again. We’re here to listen and help find a resolution that works for you.
Thank you for your feedback, and we hope to resolve this to your satisfaction.
SCAM Alert Another victim here like thousands other. I did ONLY signed up for their 1 Time fees of 19.99 and NO MENTION of subscription or recurring charge at their time but they mischievously take your consent for a Subscription as well and will charge ridiculous amount (70$) for a garbage content. There are thousands of other victims here pouring out their frustrations against this horrible and mischievous business practices. This SCAM should be off the market ASAP.
It is impossible to get a refund from them. Their blunt customer sevice will say "you gave us a consent to charge you. We never charge without taking consent" "we are a transparent business". I can see their transparency which have stripped off thousands of customers by at least 1 month of 70$CAD fees. They refuse to refund citing their policy and give few months free in the name of generosity.
Garbage content and filthy Mad Muscles Team. This is just a sophisticated SCAM based in Greece, Cyprus mostly operating from USA.
Hello Jay,
Thank you for reaching out. We’re truly sorry to hear about your frustration. Ensuring clarity in our subscription model is a key priority, and we strive to provide all necessary details upfront before any purchase. An order receipt is sent immediately after purchase, outlining subscription terms and renewal details.
Please rest assured that we operate transparently and follow all legal regulations. While our refund policy has specific guidelines, we’re always willing to review individual cases and explore possible solutions. Please reach out to our support team—we’d be happy to assist you.
Warm regards,
Mad Muscles Team
🏋️ ♂️ 11 unique training programs available in the app:
– Strength Training
– Calisthenics
– Tai Chi
– Chair Workout Challenge
– No Alcohol Challenge
– Simple Workouts for Seniors
– Simple Workouts for Young Adults
– Indoor Walking
– HIIT (High-Intensity Interval Training)
– Chair Yoga
🍽️ Plus, powerful extra features:
– Personalized workout plans based on your goals, fitness level, available equipment, and daily schedule
– Nutrition plans crafted by certified nutritionists — with flexible and easy-to-follow meals
– Weight & progress tracking to stay accountable
– Device sync + option to get the MadBand fitness tracker
– Coach consultations (with 1-on-1 programs coming soon!)
– Lifestyle challenges (like 21 Days Sugar-Free, Run Challenge)
– Educational guides on sleep, supplements, energy & more
📈 Why users trust Mad Muscles:
– ✅ Transparent pricing, no hidden fees, and easy subscription control
– ✅ Real user success stories and proven results
– ✅ Featured as the #1 most downloaded fitness app on Google Play in 2024
– ✅ Thousands of ⭐️⭐️⭐️⭐️⭐️ verified reviews across app platforms
– ✅ Strong reputation for support, personalization, and motivation
🧘 Whether you train at home or in the gym, Mad Muscles adjusts to your lifestyle and helps you unlock your potential — physically and mentally.
🔥 Join the community at madmuscles. Com and start building a stronger, healthier you — with expert guidance, real progress, and a fitness plan you’ll actually stick to.
- Visit Website
- Nicosia, Strovolos, Cyprus
- Edit business info
Business History
🏋️ ♂️ From Startup to Global Movement
What began as a small initiative by a team of fitness enthusiasts and tech innovators quickly evolved into one of the most downloaded fitness apps in the world. With a science-backed approach and deep personalization, Mad Muscles has helped users across the globe unlock their strength — physically and mentally.
Since its launch, Mad Muscles has proudly achieved:
• 💪 100,000+ biceps transformed
• 🔥 4.5+ million workouts completed
• 🍽️ 64+ million calories burned by users
• 🏆 #1 most downloaded fitness app on Google Play in 2024
These milestones reflect not only growth, but trust — from users who continue to choose Mad Muscles as their go-to platform for health and transformation.
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💡 How It Works
Mad Muscles acts as your digital personal trainer. It provides tailored workout plans, expert-developed meal programs, and a motivational environment that helps people stay consistent and achieve real results. Everything starts with a detailed onboarding quiz to understand your body, goals, lifestyle, and available equipment. Based on this, the app builds your ideal fitness plan — and adapts as you grow stronger.
✅ Core workout formats available in-app:
• Strength Training
• Calisthenics
• Tai Chi
• HIIT
• Indoor Walking
• Chair Workouts & Chair Yoga
• Specialized programs for seniors and young adults
• Lifestyle challenges like No Alcohol and Run Challenge
🥗 Nutrition is also key: Mad Muscles includes a fully personalized meal plan created by certified nutritionists, featuring recipes based on dietary preferences and fitness goals.
📊 Additional Features:
• Weight & progress tracking
• Device syncing + MadBand fitness tracker integration
• Expert guides (Sleep, Supplements, Sex Drive Tips)
• In-app support and coach communication (with 1-on-1 coaching coming soon)
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👥 Mad Muscles Honest Review - Real Results, Real People
Behind every feature and number is a growing global community of users who share their fitness journeys through verified reviews, success stories, and social media. From beginners taking their first steps to athletes refining their form, Mad Muscles has become more than just an app — it’s a lifestyle companion.
Mad Muscles is committed to full transparency, secure payments (via Stripe, PayPal, Apple Pay, Google Pay), and GDPR-compliant data protection. With thousands of ⭐️⭐️⭐️⭐️⭐️ reviews and high user retention, the app stands out for its honesty, motivation-based approach, and real, measurable progress.
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🧭 Our Vision
At Mad Muscles, we believe that fitness should be clear, empowering, and built around you. That’s why we’re constantly improving the app, adding new features, and listening to user feedback to make sure we stay the most flexible and reliable fitness companion on the market.
Join us and become part of a movement that celebrates strength, discipline, and lasting transformation — one rep, one meal, one day at a time.
🌍 Visit us at madmuscles. Com
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello! We're thrilled to hear you're enjoying Mad Muscles! 💪 Making fitness easy and accessible is what we strive for, and we're glad our support team has been there for you. Keep up the amazing work! 🚀😊