MadBid changed ownership on June 12, 2022. Reviews published before this date may not be indicative of the current business or business owners.
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MadBidReviews 397

3.0
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MadBid Reviews Summary

The company has garnered a mixed reputation among customers, with some praising the potential for significant savings and a positive experience with customer support. However, a substantial number of reviews highlight serious concerns regarding product quality, misleading descriptions, and a lack of transparency about fees. Many customers express frustration over difficulties in obtaining refunds and the perceived gambling nature of the bidding process. Overall, while there are positive experiences, the prevailing sentiment suggests caution, as numerous users report feeling misled and dissatisfied with their purchases.

This summary is generated by AI, based on text from customer reviews

shipping
30
returns
25
Italy
1 review
1 helpful vote
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Si puo' vincere
July 9, 2017

Io ho giocato e' ho vinto, non chissa cosa ma un oggetto da 80 euro l'ho pagato 20 quando vinci e' divertente quando perdi un po meno
Si puo' provare

Date of experience: July 8, 2017
Spain
1 review
0 helpful votes
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Hola a tod@s acabo de ganar un pack increible como lo podeis leer en el titulo si parece increible pero es cierto se que algunos piensan que es imposible pero lo he vuelto hacer con lo poco que he aprendido pujando ya llevo a cabo mis propias estrategias y me han surtido efecto los animo a que lo prueben por vosotros mismos un saludo.

Date of experience: July 4, 2017
Turkiye
1 review
0 helpful votes
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Çok keyifli
July 3, 2017

Gerçekten para harcamayı eğlenceli hale getirmişler, tavsiye ederim. Birbirinden kaliteli ürünleri bir arada görebilir ve hızlı kargoları sayesinde teslim alabilirsiniz.

Date of experience: July 3, 2017
Turkiye
1 review
5 helpful votes
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I'm very satisfied!
June 22, 2017

I am very satisfied and checking the website everyday!
I also won several times.
It was very profitable for me.

Date of experience: June 22, 2017
Spain
1 review
2 helpful votes
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Conocí esta página hará un mes y ya he ganado varios productos. Muy buena página si quieres conseguir productos a bajo precio de electrónica o telefonía por ejemplo.

Date of experience: June 20, 2017
Mexico
1 review
0 helpful votes
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Tenia mis dudas, pero después me di cuenta que es una nueva e innovadora forma de comprar artículos de mi interés, y me ofrece la ventaja de poder ganarlos a un precio mucho inferior

Date of experience: June 12, 2017
Italy
1 review
0 helpful votes
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Mi sono divertita
June 12, 2017

Ho giocato su madbid ed ho vinto il telefono huawei P10 sono molto contenta, grazie madbid ho vinto anche un cardiofrequenzimetro

Date of experience: June 11, 2017
Spain
1 review
0 helpful votes
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Excelente
June 2, 2017

Funcina muy Bien. Y me llegan los paquetes en dos o tres dias, no puedo dar ninguna queja. Gracias! El funcinamiento es insistir en las pujas sin más..

Date of experience: June 1, 2017
India
1 review
11 helpful votes
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Fraudsters
May 29, 2017

We cannot redeem any earned discount into refund atleast? Because there's not much things to shop in the "Shop" and also everything has a shipping price which is exorbitantly outrageous and also does not get included in the earned discount, Also the products that's available in the "Shop" is a cheap quality which is China made which is easily available in the market for 1/4 of that prices quoted in the "Shop". Those are not branded products like for example Bluetooth speaker is not JBL which is easily available in the market for the price you've quoted for a cheap Bluetooth speaker which is not even branded. Please be Flexible as the automatic charge that took place was unauthorized as you were not supposed to have my card details on your file even after me choosing not to save the card details. And I was bidding continuously to win the bid and did not realize that you ran my card and I got credits from that untill I checked my bank statement and now you say that I shouldn't have used the credit package for me to get a refund, this is Fraudulent activity or a way to rip people off.

Date of experience: May 29, 2017
Customer S. MadBid Rep
over a year old

Hello,

We apologize that you did not enjoy your MadBid experience.

Please be assured that we are a legitimate company and have thousands of happy users who have been with us for years. The workings of our site are transparent on our support portal.

We update our shop every week to cater to the different items that our users would like to purchase. Did you contact our friendly Customer Service team yet to answer the queries about the charges that you mentioned and items that you would like to see on our shop? If you didn't, please do so, we would love to assist you.

The MadBid Team

Chile
1 review
0 helpful votes
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Bueno
May 12, 2017

Recibi mis audifonos en los tiempos estpulado. Excelente, pero ahora estoy esperando mi celular orbic y aun no me llega

Date of experience: May 11, 2017
Argentina
1 review
0 helpful votes
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I tried out Madbid because a friend mentioned it. In my first tryout I won a Kindle 8! I was so happy when i found out! The cost of the kindle, even taking into acount the money I invested in the bet, was really low. So i recomend this site. Also, the delivery was without any problem. Thank you!

Date of experience: May 1, 2017
Argentina
1 review
0 helpful votes
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Hola! Hasta ahora no he ganado ninguna subasta, supongo que es cuestión de tiempo. Si he realizado adquisiciones de productos a través de descuento ganado, en este caso me enviaron los productos en tiempo y forma y fueron acorde a mis expectativas. A seguir jugando!

Date of experience: May 1, 2017
Ireland
1 review
0 helpful votes
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I have won a number of items from Madbid over the years but recently I received one that was not working. The after sales service was extremely courteous and helpful. After following the guidelines I received by email I very quickly received a replacement item which I am delighted with.

Date of experience: May 1, 2017
GB
1 review
0 helpful votes
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Madbid.com
April 28, 2017

Madbid.com, what a site... for starters yes it does work, I personally have won many times on auction
I understood it straight away.The support staff are very helpful if you have any questions.

Date of experience: April 28, 2017
Mexico
1 review
0 helpful votes
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No es necesario Ganar una subasta para poder obtener buenos artículos, por cada oferta obtienes puntos para comprar en la tienda. La entrega es puntual y el servicio postventa excelente

Date of experience: April 20, 2017
India
1 review
9 helpful votes
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Scam
April 19, 2017

I am very confident it is a scam to get money out from your pockets... so beware. Better buy it from amazon or other legal sites.

Date of experience: April 19, 2017
Customer S. MadBid Rep
over a year old

Hello,
We are a legitimate company operating since 2008. We have thousands of happy customers all over the world so your accusation is untrue. We are transparent with how our site works, all the information you need is on the website. We also have our excellent Customer Service Team who are ready to answer any queries you have. If you have unresolved issues about your MadBid account, please let us know!

The MadBid Team

GB
1 review
15 helpful votes
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This is very sleek Cheat Engine.

1) The rules and regulations are intentionally made blurry and some important came to your knowledge only when you got stuck;
2) They sell mainly garbage;
3) The bidding process is totally opaque - so those 'great deals' most likely are fake;
4) Positive reviews more than likely are made up or paid;
5) For your "earned discount" they offer either:
A) "Treasure Chests" i. E. their own credits (so that as the result you lose all you paid), or
B) an absolute garbage for prices that were attractive (perhaps) five years ago;
6) In the case, you still find something that you actually do not need, but still are willing to buy for your "earned discount" (so you do not lose it completely) you discover the "Shipping and Handling" which could be easily half of their discounted price". For instance, it was £9.99 for earbuds.
I have paid just £9.99, so good quick lesson for a small price.

How such thing can be legal? AVOID! AVOID! AVOID!

Date of experience: April 3, 2017
Customer S. MadBid Rep
over a year old

We assure you that we are not fraudulent. We are a legitimate company and have thousands of happy customers. Here are our answers to the points you raised:
1. The workings of our auctions are transparent in our live sites and are made available on the How it works, Support Portal and Terms and Conditions.
2. We have various consumer-electronic items that get updated every week and all of these are brand new items.
3. Were you able to go through our How it works video as well as the support portal before you joined any auctions? If you did, you would know that we have made it very clear how the workings of the site goes.
4. We have thousands of happy users who volunteer in providing us positive reviews and we are very grateful for them.
5. Were you able to visit our Shop page? There are assorted items to choose from, what's great is you get to keep your earned discount for 365 days since earning it to avoid any pressure of just spending it right away.
6. Did you check the earned discounts page of your account? If you did, you would have known that you are given an enough amount of time to decide when to spend your earned discount. The shipping fees are listed when you buy, everything is transparent.

Finally, we have a great Customer Support Team to answer any of your queries. If you didn't know this yet, please do contact us through the support portal page of your MadBid account and we would be happy to assist you and clear out all of those assumptions you made.

The MadBid Team

Spain
1 review
0 helpful votes
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Cofres de Madbid.
April 1, 2017

Por poco dinero pude ganar dos cofres, con créditos para seguir pujando, y ganar productos interesantes con un gran descuento. Buena página de subastas.

Date of experience: April 1, 2017
Mexico
1 review
0 helpful votes
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Excelente
March 28, 2017

Wstupendo muy rapida la entrega es realmente bueno lo que ahorra uno comprando o participando lo recomiendo bastante

Date of experience: March 27, 2017
Spain
1 review
0 helpful votes
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Fantástico Set de Cocina muy completo y de calidad ganado en las subastas de Madbid. Por menos de 1! Gracias Madbid!

Date of experience: March 16, 2017

About the business

Founded in the UK in 2008, MadBid.com is the largest European pay-to-bid auction website, operating in 5 European countries including Italy, Germany, Spain, Ireland and UK. With over 2,000,000 registered users and nearly 1,000,000 unique visitors pe...


madbid.com
Founded in 2008
Surrey, Surrey