MadBid changed ownership on June 12, 2022. Reviews published before this date may not be indicative of the current business or business owners.
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MadBidReviews 397

3.0
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MadBid Reviews Summary

The company has garnered a mixed reputation among customers, with some praising the potential for significant savings and a positive experience with customer support. However, a substantial number of reviews highlight serious concerns regarding product quality, misleading descriptions, and a lack of transparency about fees. Many customers express frustration over difficulties in obtaining refunds and the perceived gambling nature of the bidding process. Overall, while there are positive experiences, the prevailing sentiment suggests caution, as numerous users report feeling misled and dissatisfied with their purchases.

This summary is generated by AI, based on text from customer reviews

shipping
30
returns
25
GB
1 review
5 helpful votes
Follow Artisan S.
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Rip off
April 8, 2016

Never ever ever bother with this you will loose your money, virtually impossible to win anything without parting with more than the item's value in money for credits.

Date of experience: April 8, 2016
India
1 review
4 helpful votes
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This site is a scam
April 7, 2016

The prices are way higher than everywhere... They run same auction in each country to benefit which reduced my chance of winning the product.

And no customer service help either... I ordered an Illumite product and was told to contact manufacturer who never replies anymore.

Date of experience: April 7, 2016
Customer S. MadBid Rep
over a year old

Liam, please message me your user name so I can fix this issue?

Switzerland
1 review
0 helpful votes
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Hallo! Ich schreibe aus der Schweiz. Ich war anfangs total begeistert und habe auch wirklich für wenige Euros und kontrolliertem Bid-Einsatz tolle Gegenstände wie Laptop, Fotokamera, I-Pad etc. kaufen können. Leider ist der Postversand in die Schweiz sehr teuer, sodass die Versandspesen teils höher waren als der ersteigerte Artikel. Zusätzlich kamen ca. 30 Tage nach dem Erhalt der Waren noch Rechnungen von den Zustellfirmen, die mir die Zollgebühren in Rechnung gestellt haben.
Schlussendlich habe ich noch immer tolle Waren zu guten Preisen erworben, überlege mir jetzt aber sehr genau, ob sich der Kauf über Madbid lohnt. Artikel mit Eigenwert unter Euro 250.00 lohnen sich für mich nicht bei Madbid zu ersteigern.

Date of experience: April 7, 2016
Turkiye
1 review
0 helpful votes
Follow Omer G.
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Zevkli ve heyecan verici bir site. Oynamasini bilenin bir daha bırakmayacağı ve her an site başında olacaği bir site. Tebrikler böyle bir çalişmaya...

Date of experience: April 5, 2016
Turkiye
1 review
0 helpful votes
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Hizmet Güzel
April 5, 2016

Hizmet Güzel, her şey için teşekkürler... Sevgiler
Türkiyedeki sorumlu Murat bey nazik ve ilgileniyor...

Date of experience: April 5, 2016
Germany
1 review
0 helpful votes
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Man zeigt sich sehr kulant. Ich schickte den Kopfhörer ein, weil ich der Meinug war,
Er sei defekt. Was aber nicht der Fall war.
Großzüzigerweise sandte man ihn mir auf Kosten von Madbid an mich zurück.
Danke sagt Almuth

Date of experience: April 4, 2016
Germany
1 review
0 helpful votes
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Habe für nur 18,55 ein Notebook illumite note 10 gekauft, nach der Bezahlung war die Ware innerhalb von 3 Tagen bei mir im Haus. Einfach super.
Gerät war nagelneu kein gebrauchtes ordentlich verpackt.

Date of experience: March 29, 2016
Portugal
1 review
4 helpful votes
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! AUCTION?
March 28, 2016

No auction requires bidders to pay for the same item, only the winner. This is another type of "auction"... get real people!

Date of experience: March 27, 2016
Customer S. MadBid Rep
over a year old

Pedro, have you played Madbid?

GB
1 review
1 helpful vote
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Well it took a while but finally i got a lovely phone package for £70... ok so it wasnt as quick is id liked but with my earned discount over a few months christmas was all wrapped up easily
I for one will keep enjoying the fun at madbid

Date of experience: March 26, 2016
India
1 review
1 helpful vote
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The best auction site
March 26, 2016

I came to know about Madbid from online articles. At first I opened my account just to give a try. But once I started bidding I found it a nice fun packed thrilling experience that I started to bid daily. After analyzing personally how Madbid works, started bidding regularly. Won an auction (HTC desire 316 G). Winning an auction makes me feel so excited. Getting the product delivered in hand within the specified time makes me feel rewarded for the worthy time I spent with Madbid, a genuine trustworthy auction site.

Date of experience: March 25, 2016
GB
1 review
0 helpful votes
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I received a tablet from madbid which developed a fault.
Customer service (Edwin) resolved the problem (replacement) in a very efficient and speedy manner.

Date of experience: March 24, 2016
Australia
1 review
1 helpful vote
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I recently won an auction on the MadBid site and had a question about the item that I had won.
Emailed the support and was very happy to have a reply within 24 hours.
My questions were answered quickly and efficiently by Edwin, who is an Operation Executive with MadBid. I could not be happier. Shane :)

Date of experience: March 18, 2016
Customer S. MadBid Rep
over a year old

Thanks Shane, you've made Edwin very proud!

GB
1 review
7 helpful votes
Follow JEFFREY B.
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Misleading you pay for the rite to bid so the credits you purchase are a waste of money because you pay twice for your purchase there are only a few items at a time to bid for as this is a vast sit there are probably hundreds of thousands of people bidding on the same item you have more chance of winning the lottery! Take a look at closed auctions you will see items sold at a reasonable price so use this as a guide and bid on same item in the next auction very soon the price will rise well above the previous closed auction. AVOID 0

Date of experience: March 17, 2016
GB
1 review
1 helpful vote
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Try your luck
March 16, 2016

If you feeling lucky and have some spare time, madbid is the place to be. Have been lucky to win some awesome items, beats headphones, retro handheld consoles etc. Its a game of chance and patience, try your luck!

Date of experience: March 15, 2016
Customer S. MadBid Rep
over a year old

Patience is key, thanks Lee

GB
1 review
3 helpful votes
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A bit deceiving?
March 11, 2016

I have used MadBid and the only thing I have won has been a couple of credit packages. I was bidding on an iPad and a few times I was the last bidder and it said 'checking'. It stayed like that for about 5 minutes before coming up with someone else's name saying the same thing and seeing my bid about 5 bids down! I actually wonder if the winners are real tbh! I feel like my money was wasted on something that they have no intention of providing.

Date of experience: March 11, 2016
Germany
1 review
1 helpful vote
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Ich bin seit 2011 dabei und habe auch schon einiges gewonnen wie z. B. iPhone 4S, Apple IPad, 3teiliges Kofferset und vor kurzem erst die Kate Spade Handtasche usw.
Da ich aber nicht regelmäßig biete habe ich wirklich "gewonnen".
Nach Bezahlung super schnelle Lieferung.
Ich bleibe dabei, obwohl sich seit 2011 so einiges geändert hat und das nicht unbedingt zum Vorteil.

Date of experience: March 10, 2016
Customer S. MadBid Rep
over a year old

Vielen Dank für Ihr nettes und hilfreiches Feedback!

Spain
1 review
8 helpful votes
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You have no reasonable prospect of winning.
The guardian newspaper has done a thorough analysis. You will be better off just shopping at more traditional sites across the Web. But of course who can resist the illusion of getting something almost for nothing.
Madbid's trick is to get you to part with your money and then point you to the fine print when you realise you've been had.
You cannot verify anything they claim as they hide behind privacy and confidentiality rules. And as usual on the Net you can never get hold of a human when you want one.
Do not believe the hype -they (Madbid) have paid for it.

Date of experience: March 9, 2016
GB
1 review
1 helpful vote
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BONUS!
March 7, 2016

A win is always a bonus for me on Madbid, and I have certainly had my fair share of them. However is the fun and thrill of bidding after a hard days work that I most look forward to when I log into my Madbid account. Give it a try, it might just be your lucky day

Date of experience: March 7, 2016
Customer S. MadBid Rep
over a year old

Thanks Amanda

GB
1 review
1 helpful vote
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I have used Madbid since before Christmas, the money you use to buy credits gets credited to you if you don't win an item you were bidding for, you have to use this to buy items in their shop at full retail price, but I figured If I didn't win I would use my earned discount for Christmas presents, so my family had quite a few food processors and karcher cleaners!, I have won over 25 auctions ranging from a camcorder to a Versace watch valued at over £1500, I am now biding my time bidding for the car they have up at the moment. You do need to invest in large amount of credits, but at the worst you end up paying full retail price for items

Date of experience: March 7, 2016
Customer S. MadBid Rep
over a year old

Thanks Valerie

GB
1 review
1 helpful vote
Follow Hasna B.
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PATIENCE PAYS
March 4, 2016

Have won a number of items since being on the Madbid platform. Keyword is to be patient, get too excited and you win nothing. Be patient and you will be amazed at what you can win.

Date of experience: March 3, 2016
Customer S. MadBid Rep
over a year old

Thanks Hasna