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LolliCoutureReviews 2,774

3.0

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LolliCouture Reviews Summary

LolliCouture has a rating of 3 stars from 2,774 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LolliCouture most frequently mention good quality, timely manner and fast delivery. LolliCouture ranks 33rd among Women's Clothing sites.

service
122
value
106
shipping
136
returns
57
quality
104

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Minnesota
1 review
0 helpful votes
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Review
April 17, 2016

Very hard to get anyone on the phone. At one point none of the phones worked. They want you to call long distance and spend a lot of money waiting for them to answer. Takes a long to get your item.

Date of experience: April 14, 2016
Florida
1 review
0 helpful votes
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$#*!ing liers
April 17, 2016

My review on this business is they are a pice of $#*! because they tell you one thing and it never shows up. What place doesn't have a manager at a store. Also they are one big $#*! liers. This store needs to be shut down and never be open again. I recommended no one buys from here you will be ripped off.

Date of experience: April 14, 2016
Minnesota
1 review
0 helpful votes
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Stuck
April 17, 2016

Didnt like the fit of the dress... but when i looked up the return policy and saw the hassle id have to go through for a 'maybe/partial' refund... im left feeling stuck with it :(

Date of experience: April 14, 2016
North Carolina
1 review
0 helpful votes
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I am normally between a size extra small and medium for bathing suits depending on the company. I ordered a small in the plain, all black, one piece bathing suit. When it came in the mail I tried it on, and couldn't even get it fully onto my body. It's like it's sized for a child, SO tiny.
The product page said the model was wearing a size small and there is no way that is accurate if it was the same product.
Won't be ordering another one, as I don't want to keep wasting my money on things that don't fit.

Date of experience: April 14, 2016
New Jersey
1 review
0 helpful votes
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Surprise for the wife
April 17, 2016

They look as good as pictured, hoping the wife will love them as much as I do!

Date of experience: April 14, 2016
New York
1 review
0 helpful votes
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Highly Upset
April 17, 2016

I didn't even receive my item and I paid extra money for faster shipping

Date of experience: April 14, 2016
Iowa
1 review
0 helpful votes
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Perfection!
April 17, 2016

Overall loved my shoes fit to size I was nervous at first because I never order shoes online but they turned out just right! Shipping took a week but not too long of a wait.

Date of experience: April 14, 2016
North Dakota
1 review
0 helpful votes
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Great experience
April 17, 2016

I ordered a pair of boots from LolliCouture and, although I was a bit worried because I had never really heard of the site, I was very satisfied with my experience! The boots are great and are good quality. They fit true to size and look as expected based on the photos. Love them!

Date of experience: April 14, 2016
Canada
1 review
0 helpful votes
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More Size Selections
April 17, 2016

If there were a wider selection of sizes I would give this site a 5 star rating.

Date of experience: April 14, 2016
California
1 review
0 helpful votes
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If there was a option to give this company a 0, I absolutely would! I first want to start off by making it very clear that I had ordered my items on March 26th and specifically ordered it 3 weeks in advance so I could have everything delivered and ready for me to wear by Friday April 15th. I spoke with one of the customer service representatives over the phone on 4/11/16 and explained to her how I emailed Lolli Coutures Support Department and never received a response regarding my item that was cancelled. As an online customer, it's already hard enough having to trust ordering any clothing from a website rather than purchase it in store, and the experience I've had so far is making me feel strongly about never wanting to order any clothing from this company again. When I spoke to the customer service representative she explained to me that my item wasn't sent because your company no longer had it in stock. Normally any other clothing business would have sent me an email to inform me about the problem. But because this idiotic company did not, the rep explained to me that if I would like it in a different color then she could arrange to have it exchanged and as a courtesy would make sure it was delivered by Thursday April 14th. The rep was very kind, but I still can't understand why no one tried to contact me with that obviously simple solution rather than have me pay for an item that I never received. I then got a email yesterday saying that my order is back ordered and should come between 7-10 business days... So long story short after spending another whole day trying to get a hold of someone, it turns out everyone over the phone completely lied to me and I will not be receiving it on time. Now I'll have to pay for shipping to get my my money back. And I'm very upset with how much of a hassle this was. Trust me, DO NOT BUT FROM THIS PLACE. Not worth the problems you'll most likely get out of it. Someone seriously needs to talk to whoever is managing this business,

Date of experience: April 13, 2016
Virginia
1 review
0 helpful votes
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Was billed. No shipping number. No email. Horrible. Didn't receive order

Date of experience: April 13, 2016
Connecticut
2 reviews
0 helpful votes
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Do not buy here
April 16, 2016

Please do not buy here, shipping is extremely expensive and they use the slowest service, they took more than a week to ship my order, my package came all squash to save in shipping costs, shoes without boxes, I've asked for a refund and they want to give me a store credit, this business is a joke!

Date of experience: April 13, 2016
Washington
1 review
0 helpful votes
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Horrible
April 16, 2016

I sent an email about the awful service I received. I was contacted about my order number but nothing more. My shipping fee still has not been returned after paying for two day shipping and receiving my items 6 days later. I was hung up on and treated very rude from a supervisor. I'm so glad I was selected for a survey. I would never shop here again your company is awful.

Date of experience: April 13, 2016
Washington
2 reviews
0 helpful votes
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RUN! Don't walk away
April 15, 2016

My order was wrong I ordered 4 dresses only received 3 of which one I did not order and they will not answer cs phone and they have my MONEY!

Date of experience: April 12, 2016
New Jersey
1 review
0 helpful votes
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Very dissapointed
April 15, 2016

I'm very upset because I ordered an x-large bathing suit and the top is fine but the bottoms must be an extra small

Date of experience: April 12, 2016
Arizona
2 reviews
1 helpful vote
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Customer service
April 15, 2016

I called about the free shipping on items above $50 but I somehow didn't get it right, every tin I try to purchase items above $50, I'm still asked for shipping charges.
Thanks

Date of experience: April 12, 2016
Arizona
1 review
0 helpful votes
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Order Status
April 15, 2016

I have no clue where my order is or how to check the tracking.

Date of experience: April 12, 2016
Georgia
1 review
1 helpful vote
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Annoyed
April 15, 2016

Shipping takes way to long. Probably wont order again. As of today I still havent received my package as a matter of fact website saying it's still processing but I thought shipping was 3-7 business. Even if the product itself is good because of the long shipping time could keep a customer from returning to shop with you all

Date of experience: April 12, 2016
Virginia
1 review
0 helpful votes
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Roman style sandals
April 15, 2016

The shoes themselves look fantastic! I'm not used to wearing sandals, so they're a little uncomfortable for me--but still comfortable as sandals go. However, the shipping cost was REALLY high to get them here. The product itself is awesome though!

Date of experience: April 12, 2016
Missouri
2 reviews
0 helpful votes
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Animal Print Swim suit
April 15, 2016

My swim suit top did not fit it was too small for my bust. Its kinda disappointing.

Date of experience: April 12, 2016

From the business

lollicouture is nice site that includes hottest fashion, elegant stylish, cute adorable dress, women's love dress and more.we sale latest fashion and stylish clothing. Find casual top, dressy top, graphic tees, basic tees, tank tops, sweater dress, cardigans, jea...


lollicouture.com
Founded in 2012
Chino, CA
+4