Loan PalReviews 29

Kenny was awesome, patient, kind and understanding and very informed on his line of business. I had alot of questions and he answered them all, even on a weekend in text, and put my mind at ease. I do plan to use Good Leap in the future and would recommend them to everyone. This refinance helped me in so many ways.

Everyone involved was SUPERB! I am so grateful for all the seamless coordination - from the first step to the last! Blessings to all. Thank you so much!

My loan was not a easy one to process. I don't think another loan company would have made it possible, because I had not gone through probate court after my wife's passing.

We have lived out experience with LoanPal/GoodLeap! They have are knowledgeable, personable, and their app made it very simple to submit everything we needed.We closed in two weeks!

JUNE 10,2021
In March we had Solar Panels Installed. Loan Pal/GoodLeap financed our Solar Panels... BAD MISTAKE!
Our first payment was due on May 1,2021
On April 2nd, we make a $1,000 payment... To date, I cannot go online and see how that payment was split between Principal and Interest.
Then, on April 26,2021- We made a payment (Which was only supposed to be about $46) of $100... to date, we cannot go online and see how the payment was split between Principal and Interest?
May 19,2021... Paid $100 for June payment (Which was only supposed to be about $46). TO DATE WE CANNOT GO ONLINE and see how our payment was split between Principal and Interest!
I think these people are a bunch of Looney Tunes... EXCEPT Looney Tunes is at least humorous. THIS IS NOT!
My Name is JOHN D KITCH ( and I WOULD NOT recommend Loan Pay (NOW GoopLeap) to finance a kiddie car.

LOANPAL PEOLPLE ARE THE WORST THEY LIE DO NOT USE THEM FOR ANYTHING. I PURCHASED SOLAR AND THEY LIED ABOUT MY INSTALLTION OF PRODUCTS AND OWE ME 12,500

First let me tell you, I used loanpal for a refi and it went well, EXCEPT the monthly price I was quoted changed at closing by 50.00 more. This came across as a bait and switch BUT not until I had my son use loanpal for a first time purchase. This is when the BAD really happened. At first all went well and throughout the whole process Holly the loan advisor was very helpful. My problem is with underwriting. They asked for several documents and other information which they were provided. 3 weeks later an issue came that they, (underwriting) needed his college transcripts from 2 years ago. Don't see how this will affect credit or income but he got this to them. Then they pop in he needs flood insurance which came from their choice of FHA appraiser, (who was also late in his appraisal by 4 days). Finally, 3 days from proposed closing UNDERWRITING DECIDED they wanted his December bank statement but it was only the 5th and statements don't come out until the 20th. My son got a copy to satisfy them. The closing happened but no without GRIEF galore. He is my final analysis of loanpal. Not bad, not great for refi and maybe conventional loans, HORRIBLE for first time homeowner programs unless you live in California, TERRIBLE for FHA type loans for any reason. Underwriting does not have a clear picture of the process and because of this many mistakes are made. If they reply to this HONEST assessment of their offering they will FOR SURE try to justify the process but remember this anything can be justified, look at what the democrats are doing by spending OUR money to justify their cause. Even thought it can be justified their justification cannot be verified. I provided here TRUTH as a customer, don't be fooled--learn from our mistake and shop local. In fact, if you are going to use any company for a first time buyer, ASK what first time home purchase programs do you have but first do a search in your state to make sure you understand what programs are available. If they cannot utilize them--run away. God Bless all who have read this.