business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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Texas
1 review
0 helpful votes
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Fantastico!
May 4, 2016

Todos los productos muy buenos, gracias!

Date of experience: May 3, 2016
France
1 review
0 helpful votes
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Perfect
May 4, 2016

Reçu, perruque impeccable, très bien emballée.

Date of experience: May 3, 2016
France
1 review
0 helpful votes
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SUPER ET CONFORME
August 30, 2022

LES HABITS SONT BIEN TAILLES ET CONFORMES AU CATALOGUE

Date of experience: August 30, 2022
Belgium
1 review
0 helpful votes
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Je suis ravis de la petite robe commandé...

Date of experience: May 11, 2016
Slovenia
1 review
0 helpful votes
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Profesionalni
May 11, 2016

Dobra spetna trgovina, korekten odnos do strank

Date of experience: May 11, 2016
Brazil
2 reviews
0 helpful votes
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Exelente
June 3, 2016

Um sait muito bom de comprar exelente mesmo

Date of experience: May 31, 2016
Italy
1 review
0 helpful votes
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Ricevuto il prodotto, perfetto come descritto

Date of experience: May 23, 2016
Spain
1 review
0 helpful votes
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TODO PERFECTO
May 26, 2016

TODO BIEN ENVIO PERFECTO ESTAMOS MUY CONTENTOS CON EL SERVICIO OFRECIDO

Date of experience: May 23, 2016
Spain
1 review
0 helpful votes
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Satisfaccion
June 12, 2016

Satisfecho por la resolución dada al problema

Date of experience: June 11, 2016
Italy
1 review
0 helpful votes
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Ottimo tablet
June 12, 2016

Consegna veloce ottimo tablet lo consiglio

Date of experience: June 11, 2016
India
1 review
0 helpful votes
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Excellent colis et bon prix pour cet modèle

Date of experience: June 4, 2016
Spain
2 reviews
0 helpful votes
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TODO MUY BIEN
June 3, 2016

TODO ERA COMO EN LAS FOTOS. MUY CONTENTA CON LA COMPRA

Date of experience: June 1, 2016
Brazil
1 review
0 helpful votes
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MUITO BOM
June 22, 2016

OTIMO PRODUTO, DEMOROU UM POUCO MAIS VALE APENA ESPERAR, FUNCIONA PERFEITAMENTE, RECOMENDO

Date of experience: June 21, 2016
Switzerland
1 review
0 helpful votes
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Rückerstattung
October 19, 2022

Eine Bluse wurde storniert, wo bleibt dann die Rück Vergütung von 19,80 SFr?

Date of experience: October 18, 2022
LightInTheBox F. LightInTheBox Rep
over a year old

Dear customer,

This is Chloe, supervisor of customer service, Lightinthebox.

We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.

What do you "19.80 SFr" refer to? In order 59326034, we can't find any blouse you mentioned, coould you check your account and give me the correct order number so that we can target to arrange a solution as soon as possible?

Sincerely
Customer Service

France
1 review
0 helpful votes
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PAS DE SUITE DANS LA CONVERSATION
May 2, 2022

ON EST BALANCER D INTELOCULTEUR A UN AUTRE.
QUELLE PERTE DE TEMPS

Date of experience: May 2, 2022
LightInTheBox F. LightInTheBox Rep
over a year old

Cher client,

Voici Bloo, superviseur du service client, Lightinthebox.

Pour votre problème, j'ai créé le ticket n° 25799286. Pourriez-vous, s'il vous plaît, vous connecter à votre compte litb et répondre lorsque vous vous sentez libre?

Sincèrement
Service Clients.

Czechia
1 review
0 helpful votes
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Rychlý nákup
October 18, 2022

Rychlé dodání, vše v pořádku, velikost sedí...

Date of experience: October 18, 2022
Israel
1 review
0 helpful votes
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Muy buen servicio
August 4, 2022

Los zapatos que compre son muy bonitos...

Date of experience: July 5, 2022
Mexico
1 review
0 helpful votes
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COMPRAS POR INTERNET
October 7, 2023

MUY ACCESIBLE LOS PRECIOS Y AL REGALARLOS A MIS FAMILIARES LES HAN GUSTADO MUCHO

Date of experience: October 6, 2023
Mexico
1 review
0 helpful votes
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PEDIDOS RECIBIDOS Y SIN DAÑOS
August 4, 2022

ME QUEDO PERFECTA LA PLAYERA, LOS EQUIPOS PARA RELOJ YA VEREMOS QUE TAL FUNCIONAN.

Date of experience: July 5, 2022
Portugal
1 review
0 helpful votes
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Shoulder heat & massage pad
April 12, 2025

Item arrived promptly but did not work. Was put on charge overnight and still failed to work.
After initial apologies, I have heard nothing regarding a refund.
Would not purchase from Light in the Box again.

Date of experience: April 8, 2025
LightInTheBox F. LightInTheBox Rep
4 weeks ago

Dear Andrew,

​​Thank you for your review.

​We have initiated the refund of ​USD 32.35, as promised to you.

The refund will be sent to your card which you used to pay for this order. It usually takes 1-3 working days to be processed by us. However, please kindly note because this is a transnational transaction, it will take a few more days for you to receive the refund, you may refer to the following link about the refund processing time: http://litb.cc/l/wZRm

Please feel free to get in touch if you need further assistance, we are glad to help!

Sincerely,
Megha
Lightinthebox. Com Customer Service