How would you rate LightInTheBox?

Valerio E.

Italy

1 review

0 helpful votes

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Perfetto!

February 8, 2021

Tutto Ok Sia la qualità del prodotto Sia il prezzo e i tempi di trasporto Grazie

Date of experience: February 8, 2021

Youness A.

Morocco

1 review

0 helpful votes

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LightinTheBox Super!

June 4, 2016

PLACER expressement est grande et fiable, et je suis heureux de lachat a votre Site

Date of experience: June 2, 2016

carlosrodrigo k.

Brazil

1 review

0 helpful votes

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O melhor

May 30, 2016

O LightInTheBox é com certeza o melhor site com preços super competitivos e com um ótimo prazo

Date of experience: May 27, 2016

Günal K.

Netherlands

1 review

0 helpful votes

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Tevreden klant

December 17, 2023

Ben tevreden met aankopen bij LightInTheBox,levertijd is redelijk

Date of experience: December 17, 2023

Nadine X.

Germany

1 review

0 helpful votes

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Sehr schönes Kleid

October 25, 2022

Super schönes Kleid, Qualität und Preis-Leistungsverhältnis sind top.

Date of experience: October 25, 2022

Tamara S.

Germany

1 review

0 helpful votes

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Ich würde gerne hier noch was bestellen

June 8, 2022

Seriöses Geschäft, pünktliche Lieferung, die Qualität der Waren gut!

Date of experience: June 8, 2022

Ana O.

Portugal

1 review

0 helpful votes

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Cinco estrelas

May 2, 2023

Fiquei satisfeita com os produtos, tamanhos e material bom, entrega foi rápida. RECOMENDO

Date of experience: May 2, 2023

Manfred W.

Germany

1 review

0 helpful votes

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Weste

July 4, 2021

Schnelle Reibungslose Abwicklung, mit West sehr zufrieden, alles Super gelaufen!

Date of experience: July 4, 2021

Monique T.

France

1 review

0 helpful votes

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Reception commande

December 29, 2022

Livraison un peu plus longue que prévue, mais reçue pour Noel
Donc Super - Merci

Date of experience: December 29, 2022

Markus A.

Switzerland

1 review

0 helpful votes

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Auswahl

October 5, 2023

Günstige Preise, gute Qualität, und eine Riesenauswahl an Produkten.

Date of experience: October 5, 2023

Angelo K.

Switzerland

1 review

0 helpful votes

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Leinen Hemd

August 19, 2022

Preis Leistung Qualität Super, Lieferung sehr pünktlich

Date of experience: August 19, 2022

Maruanna S.

Israel

1 review

0 helpful votes

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на сегодня я всем довольна

October 22, 2024

на сегодня я всем довольна, когда я получу свои заказы, тогда я смогу добавить свое мнение

Date of experience: October 22, 2024

PETER W.

Austria

1 review

0 helpful votes

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Bestes Versandhaus

March 6, 2024

SUPER QUALITÄT;SCHNELLE LIEFERUNG; KANN MAN ZU 100% WEITEREMPFEHLEN

Date of experience: March 6, 2024

david D.

France

1 review

0 helpful votes

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SIMPLE ET RAPIDE

October 19, 2023

TRÈS BONNE EXPÉRIENCE SUIS PAS deçus de mes achats a très vite

Date of experience: October 19, 2023

Lars A.

Denmark

1 review

0 helpful votes

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Kom til tiden

January 23, 2024

Updated review

Varen er god og de kom til den lovede tid...

Date of experience: January 23, 2024

Gode produkter

January 23, 2024

Previous review

Gode produkter uden fejl langt vedre end jeg havde forventet

Date of experience: January 23, 2024

Aseret C.

Mexico

1 review

0 helpful votes

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COOL

June 26, 2016

ME GUSTA EL SERVICIO QUE MANEJAN, ME ENCANTARIA QUE HUBIERA UNA TIENDA EN MEXICO. SALUDOS

Date of experience: June 23, 2016

NADICA U.

Croatia

1 review

0 helpful votes

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Sve pohvale

January 3, 2024

Updated review

ODLIČNA PONUDA I KVAlITETA ROBE.MODERNA I EXTRA PONUDA SVIH ARTIKALA

Date of experience: January 3, 2024

4 JE ZBOG VELIKOG KAŠNJENJA ROBE INAĆE ŠTO SE TIĆE SAME KVALITETE I IZBORA BILA BI ČISSTA 5-TICA.

January 3, 2024

Previous review

POŠTOVANI!
4 JE ZBOG VELIKOG KAŠNJENJA ROBE INAĆE ŠTO SE TIĆE SAME KVALITETE I IZBORA BILA BI ČISSTA 5-TICA. NO ŽAO MI JE ŠTO JAKNU MORAM VRATITI TE VAS LJUBAZNO MOLIM POJAŠNJENJE TKO,KADA I KAKO ĆE JE PREUZETI JEER SE BOJIM DA UZMEM I VEĆI BROJ DA BI MI TAJ MODEL IKO SAM MJERILA BIO MALI.STOGA SAM SE ODLUČILA ZA POVRAT SREDSTAVA. TRENIRKE ZA MLADIĆE SU IZUZETNO DOBRE KVALITETE TE JAKO MODERNE, A ŠTO JEEDNA MODERNA BAKA ŽELI? NARAVNO DA I UNUCI BUDU MODERNI, ZATO POTVRĐUJEM DA SAM NEIZMJERNOO ZADOVOLJNA SA VELIKIM IZBOROM I KVALITETOM ROBE. TAKOĐER SAM UZELA BOŽIČNE HALJINICE ZA UNUČICE FENOMENAALNE SU.

HVALA VAM ŠTO NAM PRUŽATE MOGUČNOST DA KUPUJEMO NEŠTO ŠTO JE DRUGAČIJE OD DRUGIH.

ŽELIM VAM PUNO USPJEHA U POSLOVANJU U 2024. GODINI!

S POŠTOVANJEM

Lp

Date of experience: January 3, 2024

Rosaire R.

Canada

2 reviews

0 helpful votes

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Chemise

December 5, 2023

Bon produit, bonne taille et bonne grandeur...

Date of experience: December 5, 2023

BALTASAR E.

Spain

2 reviews

0 helpful votes

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EXCELENTE

September 4, 2021

MUY TRACTIVO, COLORIDO MUY BONITO Y MUY PRACTICO, ME HA ENCANTADO

Date of experience: September 4, 2021

Bethany D.

Arkansas

1 review

0 helpful votes

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I hate typing

August 18, 2023

I hate typing I hate typing I hate typing I hate typing I hate typing I hate typing

Date of experience: August 18, 2023

Q&A (646)

Question

I want to Order from lightinthebox, but I see a lot of horrible reviews, can I really trust this website?

Answer: Hello, I bought a few things and the quality was not very good and the sizing was totally wrong. I also bought a cellular charger and the battery inside was not soldered correctly. Lightinthebox has great price, but you pay for what you get, which isn't much. I have stopped buying from them.

By Michel R., over a year old

See more answers (33)

Question

Where is a number for me to contact them

Answer: Same problem... All thru email

By Steven C., over a year old

See more answers (15)

Question

Hi guys, I am looking to buy a wedding dress. Anyone already bought one? Share some experiences please.

Answer: We didn't buy a dress but the sizes are very small and the returns policy is a joke. I ended up losing money.

By Nanda T., over a year old

See more answers (27)

Question

Are the clothes asian sizes?

Answer: Dear Customer, we do recommend to you to refer to the size chart on each of the clothes first and then pick a suitable size for you.

By LightInTheBox F., over a year old

See more answers (14)

Question

So after reading all these reviews im really nervous! I made a purchase today aug 22, im moving out of state on september 20th! Will my item arrive before then? Thats almost a whole month! I wouldnt mind a wait other then i will no longer be living at the address i have put and dont have an exact address to switch over. I paid an extra fee for a faster delivery. Hope that helps.

Answer: Dear Customer, thank you for your inquiry. We're really sorry that our company made you feel nervous. Please kindly note that the total delivery time = processing time + shipping time. So for the arrival date of your package. It depends on the processing time of the product and the shipping method you choose. About the processing time, please kindly check the processing time on the product page. About the shipping time, you mentioned you paid extra fee for faster delivery. If the service you chose was expedited shipping, normally it takes 3-4 business days for shipping. If it's standard service, then 5-8 business days for shipping. If the order is delayed, we'll take full responsibility of that and you can contact us through tickets. You can refer to this guide to contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html

By LightInTheBox F., over a year old

See more answers (49)

Question

is the only way to contact them by opening an after sale ticket ? i have a problem writing my address there is no enough space for me to write the full address and i tried everything to contact them i asked them on face book and they told me that i should open a ticket but the thing is i can only open one if i already ordered from them and this is my first order ! the customer services is very bad you should have an online chat or at lest an email for pr-sale questions

Answer: Will you send us your order number so that we can check?

By LightInTheBox F., over a year old

See more answers (19)

Question

How can you insure the fact that i will get what i ordered wich was a 2 gun tattoo beginner set with 20 bottles of ink and 10 needles

Answer: Dont buy anything from this site. The picture is good, the object quality is garbage. You will be cheated and loose you money.

By Jack B., over a year old

See more answers (9)

Question

For those who opted out of the weird payment verification, I wanted to ask if you got your money back and if you did, how long did it take and what steps were taken?

Answer: You NEVER get your money back... dont use them. I am amazed this company is allowed to trade, I am sure we have law's against this kind of practise.

By andrew b., over a year old

See more answers (16)

Question

Are the women's tops true to the chart size?

Answer: Suggest not to buy. Might end up not receiving the order or received the wrong size and would be returning and paying shipping or requesting a refund or not receiving a refund at all. There's more legit company like Amazon where I bought the same one I ordered from Lightinabox, which I did not received. Sorry, but I would not trust this Co for anything. It' up to you to take the risk.

By daniel l., over a year old

See more answers (11)

Question

I ordered a shirt on February 5th and can't seem to find anything on the order, even when logging into the app everything says no orders,

Answer: Count yourself lucky and DO NOT ORDER FROM THEM! You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company.

By Amy O., over a year old

See another answer (1)

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LightInTheBox

Overview

Reviews (13,655)

Q&A (646)

I want to Order from lightinthebox, but I see a lot of horrible reviews, can I really trust this website?

Where is a number for me to contact them

Hi guys, I am looking to buy a wedding dress. Anyone already bought one? Share some experiences please.

Are the clothes asian sizes?

How can you insure the fact that i will get what i ordered wich was a 2 gun tattoo beginner set with 20 bottles of ink and 10 needles

For those who opted out of the weird payment verification, I wanted to ask if you got your money back and if you did, how long did it take and what steps were taken?

Are the women's tops true to the chart size?

I ordered a shirt on February 5th and can't seem to find anything on the order, even when logging into the app everything says no orders,

Have a question?
Ask to get answers from the LightInTheBox staff and other customers.

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LightInTheBox

Overview

Reviews (13,655)

Q&A (646)

Have a question? Ask to get answers from the LightInTheBox staff and other customers.

Sitejabber for Business

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Business History

Company Representative

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