LightInTheBox has a rating of 4 stars from 13,634 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
Dostawa według obiecanego hormonogramu. Przysłany towar zgodny z opisem i rozmiarem, dobry jakościowo, jeżeli chodzi o moją opinę jestem zadowolony, spokojnie mogę polecić innym.
Krasna je,broj taman, 5XL.hvala vam, bili ste sjajni, samo tako nastavite. Bit ću vaš veliki kupac!?! Sretno vam i čujmo se!?🙋🌹😊😍🙏🙄
Below 3 packs were not delivered to me( because of a regulation revision at the customs of Turkey, which is not my fault and within the scope of your responsibility), I asked them to be sent to my son in Germany, you asked me to pay 50 % of order amount. Whay shall I have to pay 50 % of an order which I already paid!? On the other hand I agreed to pay the additional charge for cargo to Germany. You insisted on 50 % additional payment, then I demanded order cancel and money return. Pls return on my credit card asap. Order cargo no's are: LZ*******CN, LZ*******CN, RG*******CN.
I was always informed about the delivery status, goods is a good quality and good price. I did not faced any complication during order or payment process.
Die Garderobe ist wirklich toll. Gute Qualität und schöne Machart. Aluminium und nicht nur Plastik. Hätte ich zu dem Preis nicht erwartet.👍🏼
I received the dress and its very pretty, but too small. I also ordered and received a hat but it was damaged, but I like it enough that I think I can fix it. So i'm keeping it. I have had correspondence with you about returning the dress. Your email says you have refunded the money even though you haven't received the dress back yet. I'm still waiting on a label to tell me how and where to return it? Please provide the return information. Thank you, Brenda
The delivery is fine. Received on time. But the pads are not as good as the original Compex pads. I tried them out right away. After I made the skin on which I was going to stick the pads grease-free, I put the pads on the skin. It was immediately clear that the pads are not good. It felt like needles were being pricked. Moments later, they also came loose.
Dear Henny,
This is Megha, supervisor of customer service, Lightinthebox.
We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.
In order to solve your problem, would you please provide the correct order number, so that we can target to arrange a solution as soon as possible?
The Order number provided by you 80333521, does not contain any Compex pads.
Sincerely
Megha
Customer Service
Molto positiva. Prodotti ottimi. Anche mia moglie è molto contenta.
Prodotti validi e prezzi giusti. La merce è arrivata per posta ordinata e precisa.
I paid a very high price for clothings that i assumed it will be good for cold XMas period to discover it's light and not Suitable
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 103274977 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
...after order several article the communication of the order process was perfect. Also delifery was fast enough. The articles themselves are also very cool and maybe there will be a next order in the future.
C'était très bien, livraison rapide. Les robes etaient très belles et beau materiel.
Preis-Leistung Verhältnis sehr gut, schnelle Lieferung, qualitativ hochwertig, es passt perfekt, ich bin sehr zufrieden.
Sehr schöne Jacke. Sieht super aus. Die Grösse ist perfekt. Reine weisse Farbe. Gute Verarbeitung. Gibt angenehm warm. Ich bin sehr zufrieden.
Impeccable le rapport qualité prix est incroyable je suis super contente de ce site
This mini lights are so wonderful small and have a very nice light …very good 👍
Migliore delle aspettative,facilità di utilizzo app,
Per ogni acquisto le mie aspettative sono state soddisfatte
Paid for a pair of Cargo Shorts on May 30th. They said it was delivered on June 28th. Problem is, I never got it as it was delivered to the wrong address. PayPal refuses to refund my money. Stay away from LightInTheBox and PayPal.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102964774 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
Answer: Hello, I bought a few things and the quality was not very good and the sizing was totally wrong. I also bought a cellular charger and the battery inside was not soldered correctly. Lightinthebox has great price, but you pay for what you get, which isn't much. I have stopped buying from them.
Answer: Same problem... All thru email
Answer: We didn't buy a dress but the sizes are very small and the returns policy is a joke. I ended up losing money.
Answer: Dear Customer, we do recommend to you to refer to the size chart on each of the clothes first and then pick a suitable size for you.
Answer: Dear Customer, thank you for your inquiry. We're really sorry that our company made you feel nervous. Please kindly note that the total delivery time = processing time + shipping time. So for the arrival date of your package. It depends on the processing time of the product and the shipping method you choose. About the processing time, please kindly check the processing time on the product page. About the shipping time, you mentioned you paid extra fee for faster delivery. If the service you chose was expedited shipping, normally it takes 3-4 business days for shipping. If it's standard service, then 5-8 business days for shipping. If the order is delayed, we'll take full responsibility of that and you can contact us through tickets. You can refer to this guide to contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
Answer: Will you send us your order number so that we can check?
Answer: Dont buy anything from this site. The picture is good, the object quality is garbage. You will be cheated and loose you money.
Answer: You NEVER get your money back... dont use them. I am amazed this company is allowed to trade, I am sure we have law's against this kind of practise.
Answer: Suggest not to buy. Might end up not receiving the order or received the wrong size and would be returning and paying shipping or requesting a refund or not receiving a refund at all. There's more legit company like Amazon where I bought the same one I ordered from Lightinabox, which I did not received. Sorry, but I would not trust this Co for anything. It' up to you to take the risk.
Answer: Count yourself lucky and DO NOT ORDER FROM THEM! You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 103240059 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox