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LightBulbs.comReviews 723

3.4
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LightBulbs.com Reviews Summary

The company enjoys a strong reputation for its product quality and reliability, with customers frequently praising the selection, fair pricing, and timely delivery of items. The knowledgeable staff and effective customer service contribute positively to the overall shopping experience, often resolving issues promptly and earning customer trust. However, some reviews indicate concerns regarding shipping costs and occasional delays in delivery. Despite these minor drawbacks, the general sentiment reflects high customer satisfaction, with many expressing a willingness to return for future purchases and recommend the company to others.

This summary is generated by AI, based on text from customer reviews

service
95
value
108
shipping
110
returns
19
quality
109
Alabama
1 review
0 helpful votes
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Perfect order
November 16, 2022

Needed short strands for a holiday project and found my way this site. The price was fantastic for what I needed and the products arrived well before I expected them to be here. Great job

Date of experience: November 16, 2022
California
1 review
0 helpful votes
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Perfect transaction
November 9, 2022

The variety of bulbs offered is extraordinary, the website is easy to negotiate, prices are very good, shipping is quick and secure. I needed a couple of just one type of bulb and my tiny order was dealt with as if I had a large more profitable order. I am well pleased with my experience with lightbulbs.com and will certainly use them again next time I need more. Thank you!

Date of experience: November 9, 2022
Pennsylvania
1 review
0 helpful votes
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Excellent customer service
October 28, 2022

I found LightBulbs.com while searching for a more unusual light bulb. I was able to inquire to see if they stocked this bulb. I emailed on a Saturday and had a quick response. The customer service representative was extremely helpful and I was able to successfully order and receive light bulbs promptly. Highly recommend!

Date of experience: October 28, 2022
Virginia
1 review
0 helpful votes
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Great replacement!
October 28, 2022

Very pleased with the suggestion of a proper replacement for an out-of-stock item. Fast shipping! A+++

Date of experience: October 26, 2022
Missouri
1 review
0 helpful votes
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Product Substitution
October 12, 2022

Ordered bulbs advertised as GE bulbs. What I received were bulbs made in Budapest. Now I can not trust this website to send me what I ordered.

Date of experience: October 11, 2022
Delaware
1 review
0 helpful votes
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Fast, smooth service
September 22, 2022

Good price, quick delivery, good packaging. Easy to use website. Huge selection. Very inviting commercials. Overall one of the best I've used.

Date of experience: September 22, 2022
Georgia
1 review
0 helpful votes
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Very slick!
September 13, 2022

Site is user friendly, all products were in stock, delivery was quick with great tracking and follow up

Date of experience: September 13, 2022
Pennsylvania
1 review
0 helpful votes
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Dr Z sez
September 7, 2022

I have a very old Light fixture that requires bulbs that are no longer available at the box stores. I went to the Lightbulbs.com site hoping they could fill my order. Otherwise I would have had to replace fixtures!
Sure enough, the rep on the phone thought they had what I needed. While on the phone, he went back to the warehouse and found what I needed! Bulbs were delivered three days later…. Now thst is service!

Date of experience: September 7, 2022
Pennsylvania
1 review
0 helpful votes
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Fast shipping!
August 25, 2022

I had been trying to find an elusive ballast for a floor lamp of mine. The electronic ballast I needed was very well described so I had no doubt I was ordering the correct item. Thanks!

Date of experience: August 24, 2022
California
1 review
0 helpful votes
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Quick & awesome!
August 18, 2022

It seems like you usually have to wait forever to get anything nowadays, but these folks are on it! My order arrived faster than anything and was very well packed to protect the contents! GREAT JOB!

Date of experience: August 17, 2022
New York
1 review
0 helpful votes
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Exactly what we needed
August 15, 2022

Ordering online is always a gamble, even with exact dimensions. We ordered a chimney, and it matched perfectly.

Date of experience: August 15, 2022
New Mexico
1 review
0 helpful votes
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I found Kokopelli in Wayfair and they didn't have it in stock so I googled it and found it on lightbulbs.com. Not only was it cheaper than Wayfair but it was delivered in less than a week.

Date of experience: August 8, 2022
Oregon
2 reviews
0 helpful votes
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Ease of shopping
August 6, 2022

I've always felt overwhelmed shopping for light bulbs, never understanding what the different ratings, qualities, and shapes meant. It was a chore I detested. LightBulbs.com provides information every step of the way in deciding what you need and want, making this dreadful task flat out easy. Not only is the website easy to navigate, but I feel more educated on the business of light bulbs to where I could probably shop elsewhere with relative confidence.

Date of experience: August 3, 2022
Florida
1 review
0 helpful votes
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Great experience!
July 25, 2022

I love lightbulbs.com! Riley was very helpful in getting the right bulbs that the box stores didn't carry and when they arrived everything worked perfectly.

Date of experience: July 25, 2022
Texas
1 review
0 helpful votes
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Go to the website, order the bulbs you need, get them in the mail, screw them in. It's just that simple. And the orders arrive quickly, intact (because they're packed so well), and exactly as ordered. This website is a pleasure to navigate and packed with options for the hard to find bulbs. Keep up the good work LIGHTTBULBS.com!

Date of experience: July 22, 2022
Canada
1 review
1 helpful vote
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Actually a Zero rating
July 19, 2022

Horrible business to deal with. Bought some garden statues which kept getting back ordered from August to December. Called the company in December to cancel order. Have to date NOT received my refund. Company will not refund my credit card and insists on sending a cheque. Ridiculous! I am beyond frustrated and just want my money back.

Date of experience: July 19, 2022
Texas
1 review
0 helpful votes
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I highly recommend this company. I had a very hard time finding these bulbs but I did find them at Lightbulbs.com. The ordering process was quick and easy. I also had to call customer service about my order and the representative was extremely friendly. 5 stars!

Date of experience: July 13, 2022
Georgia
1 review
0 helpful votes
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Perfect!
June 29, 2022

Had a hard time finding a projector bulb for a 40+ year old projector. Lightbulbs.com had what I needed and at a good price! Fast shipping great packaging A+ Perfect!

Date of experience: June 29, 2022
Paul M. — LightBulbs.com Rep
over a year old

Hello. You seem to have rated us 1 out of 5 (lowest rating) but your experience was good. Would you mind correcting your rating?

Texas
2 reviews
0 helpful votes
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Ordering was easy, the price was right and it came really quickly. Was very satisfied with my experience.

Date of experience: June 17, 2022
Kentucky
1 review
0 helpful votes
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Fantastic
June 17, 2022

I looked everywhere for these bulbs and the prices were outrageous until I found lightbulbs.com I highly recommend this store
Thanx again

Date of experience: June 16, 2022

From the business

Shop Light Bulbs, LED Lighting, Halogens, Compact Fluorescents, Christmas Lights, Lighting Fixtures and Ballasts at LightBulbs.com.


lightbulbs.com
Founded in 2008
Maple Grove, Minnesota, United States