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LightBulbs.comReviews 723

3.4
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LightBulbs.com Reviews Summary

The company enjoys a strong reputation for its product quality and reliability, with customers frequently praising the selection, fair pricing, and timely delivery of items. The knowledgeable staff and effective customer service contribute positively to the overall shopping experience, often resolving issues promptly and earning customer trust. However, some reviews indicate concerns regarding shipping costs and occasional delays in delivery. Despite these minor drawbacks, the general sentiment reflects high customer satisfaction, with many expressing a willingness to return for future purchases and recommend the company to others.

This summary is generated by AI, based on text from customer reviews

service
95
value
108
shipping
110
returns
19
quality
109
Georgia
1 review
0 helpful votes
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I will purchase again due to savings, selection and convenience of delivery. I highly recommend Lightbulbs.com

Date of experience: December 12, 2019
Georgia
2 reviews
0 helpful votes
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Quality light set
December 14, 2019

Delivered fast. Easy ordering. I was able to find a strand of Christmas lights where the Champaign cord matched my existing tree lights.

Date of experience: December 12, 2019
Texas
1 review
0 helpful votes
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Couldn't be any happier with the service from Lighbulbs.com. Santa snow Lanterns are perfect! Accidentally ordered the wrong size at one point and the return process was easy!

Date of experience: December 12, 2019
New York
1 review
0 helpful votes
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Easy
December 14, 2019

Easy, clean order. Good products. They offer great prices sometimes to Con Ed customers. Will use again.

Date of experience: December 11, 2019
Sue L.
Illinois
2 reviews
0 helpful votes
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these tiny bulbs for a Swedish candelabra are not available anywhere so I was so glad to find them here! Quick delivery, I should've ordered more to save on shipping a whole new batch.

Date of experience: December 11, 2019
Louisiana
1 review
0 helpful votes
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I spent 5 years with a light up snowman decoration that did not light up. Local searches in stores were not successful in locating the replacement bulb. Several internet searches were no good either. I came across this company and had the bulb on order in no time. The bulb arrived quickly and was well protected by the packaging. I can happily say that the fiber optic snowman is glowing once again.

Date of experience: December 11, 2019
Georgia
1 review
0 helpful votes
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Just what we needed to replace our old favorite orange Halloween lightbulb on our porch! :) We will be visiting Lightbulbs.com for our needs in the future!

Date of experience: December 11, 2019
Virginia
1 review
0 helpful votes
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I truly wish we would have invested in this sooner. It is made life so much easier being able to use an app to control the temperature. My heater is running less because it's so much more accurate. Being able to program it to be cooler at night while we are asleep and while we are not at home has been really convenient. I'm excited to see the savings that it brings.

Date of experience: December 11, 2019
New York
1 review
0 helpful votes
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Happy with the thermostat and delivery came on time. I would recommend this product and program to anyone seeking the Nest.

Date of experience: December 11, 2019
California
1 review
0 helpful votes
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I ordered a thermostat from the company and it arrived in two days... I wasn't expecting it to be delivered so quickly!

Date of experience: December 11, 2019
Washington
3 reviews
0 helpful votes
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Correct bulb
December 13, 2019

Bulb is perfect for replacement for the one that burned out.
Thanks a lot, could not find it at any store in the area.
Light bulb.com is quick and easy to work with has a large supply of bulbs not found in local stores.

Date of experience: December 11, 2019
Texas
1 review
0 helpful votes
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Bulbs were exactly what I needed for my car and I received them extremely quickly! I'm very pleased and will be using lightbulbs.com from now on!

Date of experience: December 11, 2019
Colorado
1 review
0 helpful votes
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Fast and Easy
December 13, 2019

The process was easy, the price was certainly right and my order arrived quickly. I could not have asked for better service.

Date of experience: December 11, 2019
New York
2 reviews
1 helpful vote
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All is good. I needed Westinghouse Incandescent Light Bulb (3 pack) (*******)
7.5 watt - 120 volt - CA5 - Candelabra Screw (E12) Base - 2,700K - Clear - Decor (3 pack).

Hard to find... but easy on this site.
Thanks for the great service!

DJO in KCMO

Date of experience: December 11, 2019
Oklahoma
1 review
1 helpful vote
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Order Experience
December 13, 2019

Each repeat order is a valued experience with the vendor. Thank you for your products and prompt services.

Date of experience: December 11, 2019
California
1 review
1 helpful vote
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Fast shipment
December 13, 2019

Easy order and shipment tracking process. Good communication on shopping status. Would order from again.

Date of experience: December 11, 2019
Ohio
1 review
1 helpful vote
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The multiple step process was a bit confusing; but, I got the light bulbs that I ordered at a very low cost and in plenty of time for Christmas. I am now awaiting the thermostat that I ordered too, again at a very reduced rate. AEP always has energy savings in mind for its customers.

Date of experience: December 11, 2019
California
1 review
4 helpful votes
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Ordered a Christmas tree through this company via Amazon. Paid for it only to hear from LightBulbs.com customer service manager several days later that they no longer have the tree in stock. I called their customer service (and note** their CLAIM is they are "Focused onCustomer Service" - totally not true!) only to be insulted by the customer service manager who said their is NOBODY IN THE COMPANY ABOVE HER. I was informed BY LightBulbs.com during my call to them that they take hundreds of orders a year that they can not actually fulfill - ARE YOU KIDDING ME! Excuse after excuse they made, but offered NO CUSTOMER SERVICE, no suggestions - well, I was told I could buy the EXACT SAME TREE I WAS LOOKING FOR ORIGINALLY but I would have to spend $160.00 more because that SAME TREE is available with a string of lights on it... YES< THAT IS WHAT THEY SAID - SAME TREE & A STRING OF LIGHTS brings the cost up an additional $160.00 MORE! So, my advice to anyone thinking of using this company is to stay away from the rude, condesencing customer service/sales manager and shop somewhere else. *Note - I spent over 90 min on the phone trying to get this resolved so DON'T WAIST YOUR TIME WITH THEIR LIES AND POOR ATTITUDE! Best Note*** After telling AMAZON about this experience they at least offered me a $50 gift card for this horrible transaction AND they have filed a review of this company to possibly remove them from selling with them due to "poor selling practices". I so hope that happens!

Date of experience: November 30, 2018
Oregon
1 review
3 helpful votes
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I ordered an artificial philo plant from this place, and it looked incredibly fake. They charged me a 15% restocking fee AND return shipping to return it, which amounted to almost half the cost of the thing. I wrote to customer service and they dismissed me -- clearly they are used to making people angry. Avoid this business.

Date of experience: October 18, 2018
California
5 reviews
12 helpful votes
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NO Holiday Returns!
November 28, 2017

Ok-Be WARY! IF you are thinking about buying wreaths or ANY Holiday kind of Decor PLSE NOTE THAT NONE ARE RETURNABLE!
I bought expensive wreaths which ended up being to small for my doors AND was told NO SEASONAL
MERCHANDISE CN BE RETURNED... Serioulsy? Who doesnt accept unopen d new purchases in original packaging? Seasonal or NOT?!
#neveragain #donewithlightbulbs.com

Date of experience: November 27, 2017

From the business

Shop Light Bulbs, LED Lighting, Halogens, Compact Fluorescents, Christmas Lights, Lighting Fixtures and Ballasts at LightBulbs.com.


lightbulbs.com
Founded in 2008
Maple Grove, Minnesota, United States