The company enjoys a strong reputation for its product quality and reliability, with customers frequently praising the selection, fair pricing, and timely delivery of items. The knowledgeable staff and effective customer service contribute positively to the overall shopping experience, often resolving issues promptly and earning customer trust. However, some reviews indicate concerns regarding shipping costs and occasional delays in delivery. Despite these minor drawbacks, the general sentiment reflects high customer satisfaction, with many expressing a willingness to return for future purchases and recommend the company to others.
This summary is generated by AI, based on text from customer reviews
Lightweight power strip came with clear and brief instructions. Packaging was secure but not excessive. Company label was not so large or obvious as to attract attention from porch-pirates. I recommend them and would order from them again.
I order on line often and rarely confront such poor customer service. I emailed customer service to arrange for the exchange of a defective item within two weeks from delivery and included the attached picture. I purchased this tree that initially stood upright but started leaning so I just asked the Company to exchange it for a new one. Since the company no longer had any more in stock and we disposed of the original box when we opened it, customer service merely offered a $25 credit, which we refused on principal. Nothing in their return policy indicates that you need the original box for a defective item. The experience was very disappointing and I will never order from this company again.
Great experience! Order arrived quickly and lightbulbs were in perfect condition. I was a little concerned I might need to order extra just in case one broke during transit but everything arrived perfect! This was my second order with lightbulbs.com. Thank you for an excellent experience!
I ordered two starlight spheres the week before Christmas and they got here the week after, so pretty good considering. They were as described and well-packaged. I tested them and can't wait two display them next year!
It was such a relief to find a supplier for these ‘bulbs'. My legally blind mom was in a panic when her Aladdin magnifier lights went out after a thunderstorm. Thankful for immediate reply to order and shipping these to us!
Customer service was excellent. I will definitely be doing business with this company again. BJ responded to my needs very quickly.
I just couldn't find replacement bulbs till I found your website. So happy and they arrived "sooner" than promised!
These poinsettias are exactly what I wanted. The yard stakes are very nice also with well crafted leaves and sturdy construction. I did, however, only use the flower heads for my project. I have a metal flower structure secured into the ground and I didn't want to disassemble it for the holidays. With these I only had to remove my spring flower heads and replace them with the poinsettias. LOVE THEM!
I got three Sensi thermostats. They were fairly easy to set up. Probably my own fumbling with the instructions made it take a little longer, but once I got the hang of it, it was a breeze. Also the online help is very useful and well documented. A few days after setup I had to exchange routers, but the switch over was not a big deal. The thermostats are performing as they should and it is very easy to monitor and change settings. These are not learning thermostats, therefore they should have less demand on your WiFi bandwidth.
Item arrived very quickly and was exactly as described. We were able to get our 12 ft light tree up in plenty of time for Christmas! Thank you!
Just what I ordered. Received when promised, great condition & very easy to install will order from them again
The order arrived in a timely fashion and as promised. I would recommend using this service. I have not experienced a problem with returns.
Nest thermostats say c-wire is recommended. Both of my thermostats are working for me with no C-wire.
This is a great deal. I saved $200. Love Nest products and their customer service. Thermostats were on back order but worth the wait!
They had just what we needed and we are very pleased with their service. We decorated our little white Christmas tree with the green lights you sent and it looks great. Thanks with your help finding green bulbs on white strings which we couldn't find anywhere else. Merry Christmas!
I was looking for some hard to find replacement Christmas lights. I found what I needed and the bulbs got here quickly and safely. I will definitely use this company again.
Did a great job of getting the light bulbs to us! Couldn't find these light bulbs the builder had in our new house so we found them online at LightBulbs.com They were here in no time! VERY VERY HAPPY! Would order from them again without hesitation!
Great service and super easy! Would order again from lightbulbs.com and they have great pricess too.
We ordered 18 lighted ornaments. Best price around was on Lightbulbs.com. They arrived in the time frame I expected and everything was properly packaged. All the ornaments worked and they are all up in our trees outside. Thanks.
Easy to order website, fast, and delivered the correct product. Much easier than staring at a huge wall of light bulbs in Lowes or Home Depot. Might as well pack a lunch to find what you want in the big box stores.
Answer: Lightbulbs.com is a legit company with very friendly and kind.
Answer: You can only communicate with customer service online. Good luck with getting a quick response!
Answer: They had in stock bulbs with the exact specifications I was searching for, while other businesses did not carry those bulbs, or were out of stock!
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