Lens.com has a rating of 4.4 stars from 3,547 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.
Soft lenses for every day use, love them, will definitely get more
When breaking down how much i paid for each box. It's well worth it and the cheapest
Good, took a little linger then I expected but product was great
Thank you Lens.com for delivering great contacts fast and efficient!
Easy to order. Appreciate the reminders. Great experience. No complains.
Very satisfied delivery was prompt. Thank you. Arrived sooner than expected
Help me to complete my purchase immediately.
Excellent transaction!
Overall positive experience. Purchasing contact lenses again
Fast and courteous agents were helpful been using lens.com since I started wearing contacts
Got my lenses in less than a week, as ordered. Competitive pricing was attractive.
Automatic delivery of my lens were accurate and received in a timely manner. Would recommend.
Gas perm lenses delivered quickly. I'll be back. Thank you.
Fast shipping great price I have been using lens. Com for years
Fast delivery, easy transaction. This was a reorder for me.
Arrived earlier than expected just took a while to verify the prescription
Thank you Lens. Com. My first experience has been great! Was delivered in exactly 7 days as stated.
The customer service representative was very helpful and quite thorough.
Answer: I am in the same boat. I have not received my rebate and filled out all the paperwork correctly. My order was 9/16/2021. They have not offered any assistance to help. I have reached out multiple times. They over charge with processing fees and then with the offer of a rebate... which is not easy to follow the directions. Yout have to fill out rebate form which is not available for 30 days and has to be filled out 60 days from purchase. Then 4 months later they will not send the rebate with an the response is to wait it will come... I have been hearing for 2 months.
Answer: Apparently and unfortunately yes. Will not be using lens.com again as well due to this
Answer: Isabel, I'd be happy to answer that for you. Yes, the contacts are legit. We sale the same lenses that you would receive from the eye care profesisonal. If you need any assistance placing an order please contact us at 18005367266. Thank you, Helen Manager Lens.com.