Lens.com has a rating of 4.4 stars from 3,540 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.
Thanks for quick delivery, packaging was intact, the correct brand and prescription were delivered
Zero issues with my order and it arrived earlier than expected.
Everything went smoothly! Quick turnaround. Would order from them again.
Purchasing contact lenses at Lens.com is super easy and convenient.
Very fast service and with ordinary quality. I recommend them again.
Service was great,i definitely recommend this company to my friend.
The price for shipping is high. Other then that good company
Easy to do online. Will definitely reorder again. Thank you
Great prices and on time delivery. Quick. Would recommend again.
Very satisfied and the fit was absolutely perfect!
Quick delivery of contacts. Easy to use the site & process payment
Answer: I am in the same boat. I have not received my rebate and filled out all the paperwork correctly. My order was 9/16/2021. They have not offered any assistance to help. I have reached out multiple times. They over charge with processing fees and then with the offer of a rebate... which is not easy to follow the directions. Yout have to fill out rebate form which is not available for 30 days and has to be filled out 60 days from purchase. Then 4 months later they will not send the rebate with an the response is to wait it will come... I have been hearing for 2 months.
Answer: Apparently and unfortunately yes. Will not be using lens.com again as well due to this
Answer: Isabel, I'd be happy to answer that for you. Yes, the contacts are legit. We sale the same lenses that you would receive from the eye care profesisonal. If you need any assistance placing an order please contact us at 18005367266. Thank you, Helen Manager Lens.com.