website thubmnail of LegalZoom

LegalZoom

Overview

LegalZoom has a rating of 3.1 stars from 1,789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalZoom most frequently mention customer service, great job and new business. LegalZoom ranks 5th among Legal Services sites.

service
283
value
270
shipping
146
returns
158
quality
239
This company does not typically respond to reviews
How would you rate LegalZoom?
grey star
grey star
grey star
grey star
grey star
New Jersey
2 reviews
0 helpful votes
Follow Brenda E.
Unfollow Brenda E.
Send Message
Share Review
Report Review

Great experience
July 24, 2023

Legal zoom cares.very knowledgeable especially taking time to explain.

Date of experience: July 24, 2023
New Jersey
1 review
0 helpful votes
Follow Cheryl K.
Unfollow Cheryl K.
Send Message
Share Review
Report Review

Online chat-very helpful
April 6, 2016

Laura was efficient and helpful in answering my questions thoroughly. Great service!

Date of experience: April 5, 2016
LegalZoom S. LegalZoom Rep
over a year old

Hi Cheryl, thanks for sharing. We will be sure to let Laura know of your kind words.

New York
1 review
0 helpful votes
Follow Migdalia D.
Unfollow Migdalia D.
Send Message
Share Review
Report Review

Helpful
June 28, 2023

Gracie was patient and very helpful with me. She understood exactly what I needed.

Date of experience: June 28, 2023
LegalZoom S. LegalZoom Rep
over a year old

We love to hear this, thank you, Migdalia, for sharing.

Texas
1 review
0 helpful votes
Follow NyKiel M.
Unfollow NyKiel M.
Send Message
Share Review
Report Review

LLC vc PLLC
October 18, 2019

Melanie was very helpful and gave excellent information.

Date of experience: October 15, 2019
LegalZoom S. LegalZoom Rep
over a year old

Glad to hear it, NyKiel. Thanks for sharing your review.

New York
1 review
0 helpful votes
Follow Barbara V.
Unfollow Barbara V.
Send Message
Share Review
Report Review

Michelle was very helpful
October 19, 2019

I appreciate that she tried a different email to get me my documents.

Date of experience: October 16, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Barbara, we try to go above & beyond to get the job done. We're happy to see that reflected in your experience. Thanks so much for sharing.

Oklahoma
1 review
0 helpful votes
Follow Pernecia M.
Unfollow Pernecia M.
Send Message
Share Review
Report Review

NanaNecia
September 1, 2023

Ben was super knowledgeable and made it easy to answer the questions.

Date of experience: September 1, 2023
Virginia
1 review
0 helpful votes
Follow Janice R.
Unfollow Janice R.
Send Message
Share Review
Report Review

Aimee is great!
June 16, 2020

Aimee was very helpful, knowledgeable, and clear. Thankful for her help!

Date of experience: June 16, 2020
LegalZoom S. LegalZoom Rep
over a year old

Hi Janice, thank you so much for taking the time to share this review. Please let us know if we can help with anything else.

Texas
1 review
0 helpful votes
Follow Shane W.
Unfollow Shane W.
Send Message
Share Review
Report Review

Laura is AWESOME!
April 20, 2016

Answered all my questions. Clearly and concisely. Told me about the packages which was helpful.

Date of experience: April 19, 2016
LegalZoom S. LegalZoom Rep
over a year old

Glad we were able to help Shane. Thanks for sharing your experience.

Maryland
1 review
0 helpful votes
Follow Robert T.
Unfollow Robert T.
Send Message
Share Review
Report Review

Awesome
April 18, 2016

Jacqueline was very helpful and full range of knowledge

Date of experience: April 18, 2016
LegalZoom S. LegalZoom Rep
over a year old

Hi Robert, thank you for sharing your experience. We are so happy we were able to help.

North Carolina
1 review
0 helpful votes
Follow colleen l.
Unfollow colleen l.
Send Message
Share Review
Report Review

On line char with Courtney
April 18, 2016

Very Helpful, answered my question I needed information on.

Thank you so much

Date of experience: April 18, 2016
LegalZoom S. LegalZoom Rep
over a year old

Hi Colleen, thank you very much for being a valued customer & sharing your experience.

Rhode Island
1 review
0 helpful votes
Follow Robert U.
Unfollow Robert U.
Send Message
Share Review
Report Review

Good job
October 20, 2019

The agent was polite and thorough. Answered all of my questions.

Thank you Michelle

Date of experience: October 17, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Robert, thank you so much for taking the time to share this excellent review.

New Hampshire
1 review
0 helpful votes
Follow Christopher T.
Unfollow Christopher T.
Send Message
Share Review
Report Review

Chat with Carrie
October 19, 2019

Carrie was very professional and helpful. Thank you.

Date of experience: October 16, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Christopher, thanks for taking the time to share your review. Please let us know if there's anything else we can help with.

California
1 review
0 helpful votes
Follow Chris H.
Unfollow Chris H.
Send Message
Share Review
Report Review

LLC formation
September 1, 2023

Easy to file and immediate very helpful phone follow up.

Date of experience: September 1, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you, Chris, and best of luck with your LLC.

California
1 review
0 helpful votes
Follow Christian N.
Unfollow Christian N.
Send Message
Share Review
Report Review

Amazing customer service
September 1, 2023

Fast, easy, efficient. Thank you for the help of making a very complicated process painless.

Date of experience: September 1, 2023
California
2 reviews
0 helpful votes
Follow John X.
Unfollow John X.
Send Message
Share Review
Report Review

Review for chat with Aimee
June 17, 2020

Very helpful and answered all my initial questions

Date of experience: June 17, 2020
LegalZoom S. LegalZoom Rep
over a year old

Hi John. We appreciate you for sharing your experience. Please let us know if we can help with anything else.

Tennessee
1 review
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Send Message
Share Review
Report Review

Great Job!
July 1, 2023

They did a great job setting up my Small business.

Date of experience: July 1, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thanks for sharing, Michael!

Michigan
2 reviews
0 helpful votes
Follow Kelvin F.
Unfollow Kelvin F.
Send Message
Share Review
Report Review

Feel comfortable
July 1, 2023

Very inviting information at hand Love the connection.

Date of experience: July 1, 2023
LegalZoom S. LegalZoom Rep
over a year old

Your feedback has put a smile on our face. Thank you for your kindness, Kelvin!

Connecticut
1 review
0 helpful votes
Follow MARIO S.
Unfollow MARIO S.
Send Message
Share Review
Report Review

Great service
October 17, 2015

Quick and easy way to get your financial wishes done without hassle!

Date of experience: October 17, 2015
LegalZoom S. LegalZoom Rep
over a year old

Thank you Mario, glad we could help!

Illinois
1 review
0 helpful votes
Follow Mary L.
Unfollow Mary L.
Send Message
Share Review
Report Review

We use Legal Zoom
October 17, 2015

Very happy! Easy. Great advise from my own office.

Date of experience: October 16, 2015
LegalZoom S. LegalZoom Rep
over a year old

Thanks Mary, glad we could help!

Georgia
2 reviews
0 helpful votes
Follow Roma J.
Unfollow Roma J.
Send Message
Share Review
Report Review

Legal Zoom experience
October 17, 2015

Great customer experiences. I'm glad I contacted them.

Date of experience: October 16, 2015
LegalZoom S. LegalZoom Rep
over a year old

We are glad you contacted us too Roma. Thanks so much for being a valued customer!