Overview
LegalZoom has a rating of 3.1 stars from 1,789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalZoom most frequently mention customer service, great job and new business. LegalZoom ranks 5th among Legal Services sites.
Ruby was very professional, knowledgeable & patient
You will receive help every step of the way with their knowledge agents!
We're thankful that we could be there for you, Jenny, and we appreciate you for sharing.
Very knowledgeable and friendly staff. Easier than working with patent office
Thank you so much for the feedback, Khaled!
WHAT customer service? They neither answer nor call back!
We are constantly striving to ensure the satisfaction of each Customer, and it seems we fell short of that goal in this situation. Please contact us so we can resolve your concerns. You can reach me at: help@legalzoom.com.
Michelle helped me with my question and cleared up any confusion.
Hi Katie, glad we could help. Thanks for sharing your experience and please let us know if we can help with anything else.
Great help from Michael, resolved and advised to solve my issue
Hi Georg, thanks so much for sharing your review. Glad we could resolve any issues. Please let us know if there is anything else we can do to help.
Great. Michelle answered my question quickly and informatively.
Great, Ronald. Thanks for sharing and please let us know if there is anything else we can do to help.
Provided excellent speedy service and I will be recommending her.
Hi Michael, thanks for sharing & we appreciate your recommendation.
Easy to deal with will answer all stupid questions very knowledgeable.
We're happy we could be there for you, thanks, Mike.
Excellent customer service! Made sure our application did not have any errors.
We're delighted we could be there for you, Brian. Thanks for sharing.
Agent was professional and answered all my questions
Thank you for sharing, Jesse!
He was professional and knowledgeable about the information.
Thank you so much, Jacqueline!
I'm new to the process and now I have a better understanding!
Glad we could help you, Alyssia. Thank you for sharing your experience.
Great experience. Very helpful. Was able to answer my questions.
Hi Alberto, thanks for sharing your experience. Please do not hesitate to contact us for help with anything else.
Aimee was able to address all my questions in a timely, friendly/professional and effective manner.
Thanks for sharing your experience, Marloen. Please let us know if we can help with anything else.
Great call today - pleasant, knowledgeable, and professional!
Thank you, William!
My concerns were addressed and made easy to understand, Thank you…
We're always happy to help, and thank you for sharing, Terry!
If I could give it 0 stars... don't waste your money its a scam.
Hi Alexandra, we’re sorry you haven't had the best experience. Your comments and are truly valuable to us and we appreciate your feedback. We’re really interested in knowing what kind of resolution you’d like to see and are willing to do anything we can to improve your experience with LegalZoom. Please contact us directly via help@legalzoom.com. We look forward to hearing how we can make this situation better.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We know Ruby appreciate this feedback just as much as we do
Thanks for sharing, Mary.