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LegalZoom

Overview

LegalZoom has a rating of 3.1 stars from 1,789 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalZoom most frequently mention customer service, great job and new business. LegalZoom ranks 5th among Legal Services sites.

service
283
value
270
shipping
146
returns
158
quality
239
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How would you rate LegalZoom?
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Washington
1 review
0 helpful votes
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Future Business Owner
July 11, 2023

Christina is super knowledgeable. She answered questions that I didn't even know to ask

Date of experience: July 11, 2023
LegalZoom S. LegalZoom Rep
over a year old

This is stellar feedback, Skylar! We appreciate you for sharing your experience with Christina.

Maine
1 review
0 helpful votes
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Needed Articles of Incorporation
October 13, 2019

Perfect. Michelle emailed them over in 1 minute. Thanks

Date of experience: October 10, 2019
LegalZoom S. LegalZoom Rep
over a year old

Glad we could help, Steven. Thanks for sharing your review.

North Carolina
1 review
0 helpful votes
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A Delight.
July 7, 2016

Kris was delightful. He listened, kind, understanding, very helpful, and patient.

Date of experience: July 6, 2016
LegalZoom S. LegalZoom Rep
over a year old

Hi Wanda, Thanks so much for your feedback and thank you for trusting us with your legal needs. We'll be sure to let Kris know about his impact on your experience.

Texas
1 review
0 helpful votes
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Safety Professional
August 25, 2023

Excellent response great courtesy very helpful communication

Date of experience: August 25, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you so much, Sid!

Texas
1 review
0 helpful votes
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Questions
July 14, 2023

Answered questions fast and precise
Very courteous

Date of experience: July 14, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you so much, Tommy!

Georgia
1 review
0 helpful votes
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Excellent Customer Service
November 8, 2019

Michelle assisted me with some information. She was quick and very professional.

Date of experience: November 5, 2019
LegalZoom S. LegalZoom Rep
over a year old

Great to hear, Ginelda. Thanks so much for sharing.

Indiana
1 review
0 helpful votes
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Nice
June 22, 2023

Superfast and easy. I had no problems at all. Would highly recommend this service. Thanks.

Date of experience: June 22, 2023
LegalZoom S. LegalZoom Rep
over a year old

We appreciate you for sharing your experience, Raul!

Arizona
1 review
0 helpful votes
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Chat Support
November 8, 2019

Michelle was very helpful. I got all my questions answered.

Date of experience: November 5, 2019
LegalZoom S. LegalZoom Rep
over a year old

Thanks for sharing your experience, Gary.

North Carolina
1 review
0 helpful votes
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Good Job
November 8, 2019

Great customer service and the info needed was done with minimal wait time

Date of experience: November 5, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Billy, thanks for sharing your customer service and process experience. Please let us know if we can help with anything else.

Kansas
1 review
1 helpful vote
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Last Will
December 16, 2015

Jacqui answered all my questions and was fantastic!

Date of experience: December 16, 2015
LegalZoom S. LegalZoom Rep
over a year old

Glad to hear it Wesley, thanks for sharing!

Pennsylvania
1 review
0 helpful votes
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Awesome and easy
August 26, 2023

Rep was very knowledgeable and kind. Made my experience a breeze.

Date of experience: August 25, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you, Donald!

Hawaii
1 review
0 helpful votes
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Trustworthy People Providing High Value
July 18, 2023

I have used LegalZoom for years. They always deliver the best legal support.

Date of experience: July 17, 2023
LegalZoom S. LegalZoom Rep
over a year old

Thank you for continuing to place your trust in us, Gina, and for sharing your feedback.

Virginia
3 reviews
0 helpful votes
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Great Help
November 9, 2019

Michelle was very knowledgeable and provided quick responses

Date of experience: November 6, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi William, thanks for taking time to share your review. Please let us know if we can help with anything else.

California
1 review
0 helpful votes
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EXCELLENT
January 7, 2016

Answered all my question to the exact detail. His name was peter

Date of experience: January 7, 2016
LegalZoom S. LegalZoom Rep
over a year old

Hi Gloria, we appreciate you sharing your experience. Glad we could help!

Illinois
1 review
0 helpful votes
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Michelle is Great
November 9, 2019

Michelle quickly responded and assisted me with my inquiry efficiently.

Date of experience: November 6, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Jess, thanks for taking time to share your experience. Please let us know if we can help with anything else.

Nebraska
1 review
0 helpful votes
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LegalZoom - Peter
January 6, 2016

Peter helped me to answer all my concerns. Great Job!

Date of experience: January 5, 2016
LegalZoom S. LegalZoom Rep
over a year old

Thanks so much for sharing Alan. We value you as our customer!

Massachusetts
1 review
0 helpful votes
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Efficient and Knowledgeable
December 20, 2019

Aimee was knowledgeable and efficient in addressing today' concerns regarding my order.

Date of experience: December 17, 2019
LegalZoom S. LegalZoom Rep
over a year old

Hi Alexis, thanks for sharing. Please let us know if we can help with anything else.

Pennsylvania
1 review
0 helpful votes
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Brian's help
July 17, 2023

To make it quick and short, 10/10 easily in my book!

Date of experience: July 17, 2023
LegalZoom S. LegalZoom Rep
over a year old

10s across the board and we love it! Thank you for sharing, Gavin.

Texas
1 review
0 helpful votes
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Step by step
July 18, 2023

Tony was awesome to deal with, funny and very knowledgeable of all the product.

Date of experience: July 18, 2023
LegalZoom S. LegalZoom Rep
over a year old

This makes us happy to hear, Karin. Thank you for your feedback.

South Carolina
1 review
0 helpful votes
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Awesome
July 17, 2023

Very easy to make understand, I was nervous and she made me feel comfortable,

Date of experience: July 17, 2023
LegalZoom S. LegalZoom Rep
over a year old

We are pleased to hear your experience and thanks for sharing, William.