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LegalTemplatesReviews 2,837

4.3

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+24
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
183
value
182
shipping
110
returns
121
quality
162
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Great
February 21, 2023

Great overall experience. I feel this was a very helpful resource toward assisting with allowing us to realize a negotiated agreement.

Date of experience: February 19, 2023
Betty K. LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your feedback with us, Noah.

Texas
1 review
0 helpful votes
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Great Service
February 21, 2023

Use this service it will help you with all your legal documents that you may need. It is the best service available.

Date of experience: February 19, 2023
Betty K. LegalTemplates Rep
over a year old

Tom, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Arizona
1 review
0 helpful votes
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High School transcripts
February 21, 2023

It help me find my high school transcript to help me futhers my studies. So for me to go higher in school, I need to find out what all classes I took a walk with my GPA to find out my weakness.

Date of experience: February 19, 2023
Betty K. LegalTemplates Rep
over a year old

Thanks so much for sharing your experience with us, Tammy. We hope to see you again soon!

Ohio
1 review
0 helpful votes
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Easy to use
February 21, 2023

Its great program to use, easy and fast. Differently will recommend among my friends, coworkers and family..

Date of experience: February 19, 2023
Betty K. LegalTemplates Rep
over a year old

Thanks for leaving us such a wonderful review, Nancy. We are thrilled that you loved your experience.

Minnesota
1 review
0 helpful votes
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Very easy
February 21, 2023

This application was very easy to use. I would recommend it to everyone who needs a legal document. Good job everyone

Date of experience: February 19, 2023
Betty K. LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us, Avonne.

Texas
1 review
0 helpful votes
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Vacation Rental
February 21, 2023

Great easy to utilize recommended for ease…………easier than others I have utilized. I do not like having to leave a review

Date of experience: February 19, 2023
Betty K. LegalTemplates Rep
over a year old

Thank you, Sandra! Your positive feedback is much appreciated. I am sorry for the misunderstanding, but you have the option to close the review. Please let me know if you need further assistance.

Texas
1 review
0 helpful votes
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Easy to Use
February 21, 2023

This was very easy to use. Straight to the point. Will use again. I will also recommend to others. Thanks

Date of experience: February 19, 2023
Betty K. LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us, Donald.

Florida
1 review
0 helpful votes
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Can't review because I haven't seen the final draft. I'm sure I'll be happy with the end product when I get a chance to review it.

Date of experience: February 19, 2023
Betty K. LegalTemplates Rep
over a year old

Thank you, Ralph! Your positive feedback is much appreciated. I am sorry for the misunderstanding, but you have the option to close the review. Please let me know if you need further assistance.

Botswana
1 review
0 helpful votes
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Legal docs
February 21, 2023

I would recommend this app to all serious minded people be able to easily and quickly develop authentic documents.

Date of experience: February 18, 2023
Betty K. LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your feedback with us, Sinka.

New Mexico
1 review
0 helpful votes
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Great!
February 21, 2023

It was helpful to be able to create a room rental agreement that has the ability to be personalized. This was fantastic.

Date of experience: February 18, 2023
Betty K. LegalTemplates Rep
over a year old

Thanks for leaving us such a wonderful review, Rebecca. We are thrilled that you loved your experience.

Texas
1 review
0 helpful votes
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Rental / lease to own
February 21, 2023

Easy and quick to complete agreement. I would recommend using this application for your rental and lease agreements

Date of experience: February 18, 2023
Betty K. LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us, Debra.

California
1 review
0 helpful votes
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Legal Doc
February 21, 2023

Quick and easy to use. This website kept my stress level at a minimum during stressful times. Thanks!

Date of experience: February 18, 2023
Betty K. LegalTemplates Rep
over a year old

Thanks so much for sharing your experience with us, Carolina. We hope to see you again soon!

Florida
2 reviews
0 helpful votes
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Easy to use.
February 21, 2023

Very good to access needed documents templates.
Up to
Know I don't receive the document so my review is not complete. Then I will add more information. Tks

Date of experience: February 18, 2023
Betty K. LegalTemplates Rep
over a year old

Thank you, Griselda! Your positive feedback is much appreciated.

Illinois
1 review
0 helpful votes
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Awesome
February 21, 2023

This product is very convenient to use for important work flow needed to generate documentation for the projects at hand.

Date of experience: February 18, 2023
Betty K. LegalTemplates Rep
over a year old

Michelle, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Alabama
1 review
0 helpful votes
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This was so easy to fill in the blanks in building this Prenuptial Agreement. Now I just need to see when I can print this out.

Date of experience: February 17, 2023
Betty K. LegalTemplates Rep
over a year old

We’re glad that you enjoyed using the Prenuptial Agreement!

Alabama
1 review
0 helpful votes
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Land lease
February 21, 2023

Great experience it was a easy process and I will definitely use the platform again in the future.

Thanks

Date of experience: February 17, 2023
Betty K. LegalTemplates Rep
over a year old

Thanks for leaving us such a wonderful review, Chase. We are thrilled that you loved your experience.

Florida
1 review
0 helpful votes
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Annoying
February 18, 2023

Why did you ask for my credit card info? I just want to download this document so my best friend can be my emergency contact

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 17, 2023
Betty K. LegalTemplates Rep
over a year old

Hi Valerie,

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Regards,

Betty Ko
Legal Templates Team

Illinois
1 review
0 helpful votes
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This one is easy, grammatical (you would be surprised at the mistakes in some).
It fit perfectly with my original Lease Agreement, didn't need to add anything. Makes lease renewal a breeze.

Date of experience: February 17, 2023
Betty K. LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your feedback with us, Patricia.

California
1 review
0 helpful votes
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Business contract
February 21, 2023

Very good process, this seem to be an excellent process. I would tend to recommend this to friends. And would like to say that everythin abolut is excellent.

Date of experience: February 17, 2023
Betty K. LegalTemplates Rep
over a year old

Thanks for leaving us such a wonderful review, Bruce. We are thrilled that you loved your experience.

Washington
1 review
0 helpful votes
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Giid
February 21, 2023

Great it was fast and easy i really good the job done and just in time I feel confident with the document

Date of experience: February 17, 2023
Betty K. LegalTemplates Rep
over a year old

Thank you, Ronald! Your positive feedback is much appreciated.