On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick easy and covers everything a lease agreement should my residents find it easy to understand. Everything is clearly stated
Almost cheaper to pay a lawyer if you only have a few documents a year. Seems all of these sites are meant for people who need multiple copies.
Easy & quick! I needed to draft a rental agreement fast and this service was so helpful in doing that! It took less than 10 minutes and covered everything I needed!
Good great so helpful easy to do love it. Happy. Dope. Cheap. Super helpful. Free. Do it. It's good.
All I need is the template having to type 100 characters & pay over a dollar for this is just a shame
Hi Vicki,
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.
I would like to apologize for your experience and rectify this situation as soon as possible.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
Found the site efficient to use fast and efficient had no issues filling out the form would recommend this to friends and family
Easy to use. Glad I found this so easily online. Being able to find this made things easier for me as lawers are so expensive.
Very easy and the templates work very well. Everything from extremely basic all the way to full on forms.
I am a retired licensed property manager and I was having a problem finding a good roommate agreement until I found yours.
Thank you.
I was looking for a quick to fill and print. Happy I found this site which gives you a free trial. I would recommend this company
Act like this a free service. At the end requires a credit card and offers a 7 day trial for either $1 or $0 the $30+ per month
Hello Thomas,
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.
I would like to apologize for your experience and rectify this situation as soon as possible.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
The site was very easy to use. Document is professional. This site is user friendly and easy to use.
Thank you, Deborah! Your positive feedback is much appreciated.
I canceled immediately after downloading the "free" legal form as required. It took me two years to realize that I was being charged monthly because the bank statement name is misleading. Luckily, my brother owns a Class-Action lawsuit firm and said that he will help me out, it's just a shame that companies choose to stoop this low!
Hi Bryan,
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
I would like to apologize for your experience and rectify this situation as soon as possible.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
Regards,
Betty Ko
Legal Templates Team
Just applying first time thought I would try it out. Was recominded by a good friend of mine. Love this app
Thanks for sharing your rating with us and the community.
I've not yet seen the document still waiting hopefully it will be just loud with life to use in the future
We’re happy to see that you had a 5-Star experience at Legal Templates. You have the ability to download the documents from the dashboard. If you have any questions, please reach out.
Answer: Thank you for reaching out, Sharon. If you need further assistance. We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.
Answer: Hi Ray, For your convenience, you can access your account 24 hours a day, 7 days a week online. From your Profile icon, simply click on "Account Settings" once you are logged in, then click the cancel button.
Answer: Hi Lillian! 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
Answer: Hi Bobby, to print please locate the three-dot icon positioned on the right side of the document. Clicking on it will trigger a dropdown menu to appear. Within this menu, opt for the "Print" option from the dropdown menu for immediate printing. If you have further questions, please be sure to contact our Customer Support Team during business hours, Monday to Friday, 9 AM to 10 PM EST. You can email us at support@legaltemplates.net, call us at 1-855-335-9779 or reach us via chat.
Answer: Hi Laurie, You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.
Answer: You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. Feel free to contact me if you require further assistance.
Answer: You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. Feel free to contact me if you require further assistance.
Answer: 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
Answer: Hi Orrion! 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
Answer: Hi Herman! 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
Thank you, Pamela! Your positive feedback is much appreciated. Is there anything we can do to receive a 5-star rating?