Kleen-ritecorp

I've been a Kleen-rite customer for over 30 years & have been more than satisfied with the quality of the merchandise they sell. Beyond that, the customer service is second to none in the car wash industry for servicing your account. I've never had an issue purchasing parts & soaps for my Car Washes.

Very helpful when I call to put in an order. I used to do will call in NV and always enjoyed chatting with the staff.
Now, I appreciate not having to use the app and being able to still call in.

I made my order on August 1st. I called week after I placed the order to ask for my order status, they told me it's going to take 2-4 weeks. The first month passed the second passed and the third passed and I didn't recive my shipment. Every time I call the told me wait another 2 weeks. Finally I recived the product after three month. They shipped it and left it by the door with no signature. When I got the product it was damaged and the box is in a bad condition. However, I called customer service and requested to return it and need a refund but I am still waiting for a replay. It's been almost a month since I requested the refund. Bad bad experience. And it seems no one care. I even sent a message to the lady who is in charge and she never reply or got back to me.

They are just alway helpful in finding what I'm looking for if can't find it in book and pleasant about it and orders alway show as they say

KleenRite is a great company! Their sales personnel are very helpful and knowledgeable! We especially like CHRIS! Very courteous!

I called and ordered soap that was needed and talked to someone immediately. Ordered the product and had a confirmation email same day and within 48 hours had the product. Every person I speak to is knowledgeable and professional.

Placed an order, used my points for free shipping.
Everything was shipped to my door in 3 days. Wow.

Ordering from Kleen-Rite is a breeze! They have a large inventory, keep a record of previous orders, and make the overall ordering experience easy to use in a minimal amount of steps.

They have very good prices on pumps that we use in an industrial manufacturing environment. They are prompt in getting the order shipped.

Problem:There has been too many times where an item is listed on your site but is not in stock which leads to wait time that negatively effect my business.
Solution: Please don't list items you don't have that have unknown lead times. Or, ensure buyers are aware of the lead times.

Price point is not satisfied. Shipping charges is outrageous. Need to work on both area please

I ordered 11 post mount IVS ******* vacuums. Y'all through GINSAN sent me ******* vacuums.
I am scheduled to open in 2 weeks.

Not necessarily your fault, I maybe should have checked the lead time on getting my order. Took several weeks to get what I ordered. I thought it was a stock item for Kleenex rite, but apparently they had to order it from a vendor.

They help me find item numbers and ask me about additional items that I might need for installation.

Nice to have a company like this in your back pocket! Always helpful and knowledgeable when your not sure exactly what you need but you need an immediate solution to fix the problem. Thanks for the advice, support, and fast shipping!