Keen.com has a rating of 2.3 stars from 275 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Keen.com most frequently mention customer service, much money and several times. Keen.com ranks 36th among Psychic sites.
The people are great but mainly it's if you're lonely and need someone to talk to.
Not one of the advisors has been accurate on any of my predictions.
Hi Sheila,
Thank you for taking the time to leave us feedback about your experience on Keen, I'm sorry to hear that your readings were disappointing. I'd like to invite you to reach out to us at reviews@keen.com with some more information about your conversations, and mention this review on Sitejabber so we can work to make things right for you. Have a great day!
Love Love Sara been going to her for couple of years and all her predictions come true
Hi Susie,
Thanks for stopping by to write us a review. It is great to know that you have been reading with this advisor for a couple of years now. I am sure your advisor appreciates the shoutout and so do we!
Have a great day!
Excellent Yes it's always been excellent I thoroughly enjoy keen thank you!
Hi Tammie,
Thanks very much for taking a moment to leave a review. I'm glad to know you've had a great experience on Keen.
Cheers!
I am very satisfied with Keen, the advisors are accurate and the prices are fair on most
Hi Beth!
Thanks for taking the time to leave us your feedback. I'm glad to hear that you've been enjoying Keen and making great connections with your advisors! We're certainly glad to have you.
Cheers!
She really did not connect very well with me. I was very disappointed with the reading.
Accurate readers once you find the right individuals, uncanny how accurate
Hi Rachel,
Thanks for taking a moment to give us your feedback! I'm glad to know you've had a great connection with your advisors on Keen. Have a great day!
Not a connection and took too long in typing a response
Great service! Fast, Easy, Honesty the best on the web.
Hi Bryce,
Thanks for taking the time to leave us a review. I am so happy to hear that you're enjoying Keen and have received great service! We're certainly glad to have you.
Cheers!
Stopped answering for the last two minutes of the session
Very slow, english very poor sorry would have expected more
I just feel the person is repeating instead of going to the next, even the next session is the same
Almost all of them, if not all of them were inaccurate
Hi Rebecca,
Thanks for taking the time to leave us a review. I'm sorry to hear your experience wasn't the best. We weren't able to get though to you using the Sitejabber Resolution Center, but please feel free to reach out to us at reviews@keen.com to see how we may be able to work to make things right.
Cheers
Honesty, direct to the point, great details and awesome insight.
Hi Joyce,
Thanks for taking the time to leave us a review. I'm glad to hear that you've gotten the insight you were hoping for when you speak with your advisors on Keen.
We're happy to have you with us.
Cheers!
Talking with my advisor Eli Casey has been fantastic. He is insightful and calm, very accurate.
Hi Steve,
Thank you for taking a moment to share your feedback. I'm glad to hear that your advisor was there for you when you really needed some guidance. I'm sure your advisor appreciates the shout-out as well.
Thanks again
Thank you, always helpful and happy with my readings
Hi Christine!
Thanks so much for stopping by to leave us your review. It's great to know you're enjoying Keen and have trusted advisors to turn to. Thanks for being a part of what makes Keen great!
Cheers
It was amazing…most of the advisers are right on, friendly and kind
Hi Sandi, thanks for stopping by to write us a review! It is great to know that your reading was amazing and the advisors you spoke to were right on. Have a great day!
Sometimes the physics confuse me with their answers
Hi Otencia,
Thank you for taking the time to leave a review for us. I'm sorry to hear that some advisors confused you with their answers. We weren't able to get through to you using the Sitejabber Resolution Center, but please feel free to reach out to us at reviews@keen.com to see how we may be able to work to make things right. Have a great day
Personable and warm readers that become like friends.
Hi Alexis!
Thanks for taking a moment to leave us a review. It's great to hear that you've been able to make some great connections with some of the advisors. Please feel free to reach out to us at reviews@keen.com if you have any feedback about how your four-star experience could have been five stars.
Have a great day!
Answer: The reasons the good ones leave is because they are not appreciated nor treated well. I spoke to 3 different psychics from 2 different sites, and oh boy the stories I heard. Not just about how they were treated but also the "rules" they had to abide by to basically screw over the customer. I just kept thinking, "How is this legal?" Well I guess that little note at the very bottom of the screen that says "for entertainment purposes only" is their way out for everything. Fyi, I happened to open a special offer today. It was from a company I never dealt with but it was $1 for 10 min so I figured sure why not. Normally I just delete them. The gentleman that did my reading BLEW my mind. First he asked me what I wanted to talk about and I paused because I didn't know how to start and he immediately jumped in and spit out three very particular (meaning not like 1. You took a show 2, etc... lol) things that I did or happened yesterday and today. He said it so fast I couldn't even speak. There are very few good and trust worthy readers that I know I can count on for sure but never did I experience someone like him. I would start saying a sentence and he would finish it. And trust me I'm not new to getting readings but this was something else. I'm curious about your guy, I'm going to try him out one day. Thanks. And btw, this is my first day using sitejabber so I'm not all too familiar. Is there a place where I could message you his info in private?
Answer: It's usually impossible to find a way to contact most of these sites (unless you're Jewels H). Not that contacting them will get results. Btw, has anyone used Meet Your Psychic? I thought (for some reason) they may be good and legit so I payed $30 for a 30 min reading as a first time caller and the reader I chatted with knew nothing. For example, I would ask "do you see me getting a new job anytime soon?" Response "if you keep on filling out those applications you should, try craigslist." Me: "Do you see me changing fields?" Reader: "I don't do fields." WHAT? So it lasted 5 min and in their policy they state that if you can't seem to connect, just hang up by 5 min. Can't find a number, sent two long emails about how unhappy and that I needed help... chirp chirp nothing. So I paid for the max time, had a ridiculous 5 min-I don't know what to call it and I'm screwed.
Answer: I'll do a free reading for you here I know the struggles of being a single parent. <3 AllMyAngels
Answer: They are basically saying that they can cancel the account at any point in time, and for any reason without having to give us an explanation as to why they are canceling it.
Answer: The same happened with me. Career cancelled with a touch of a button under some clause of 3B?
Hi Maddie,
Thank you for taking the time to leave a review for us. I'm glad to know the advisors are great but appreciate your honest feedback about your experience. Please feel free to reach out to us at reviews@keen.com to give us feedback on how we can give you a 5 star experience in the future. Have a great day!