website thubmnail of JustFlowers

JustFlowersReviews 5,772

3.8

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States
How would you rate JustFlowers?
grey star
grey star
grey star
grey star
grey star

JustFlowers Reviews Summary

JustFlowers has a rating of 3.8 stars from 5,772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 3rd among Flower Delivery sites.

service
239
value
224
shipping
214
returns
170
quality
202
This company responds to reviews on average within 1 day

Instant Feedback

112,104 reviews
Maine
1 review
0 helpful votes
Follow Roberta L.
Unfollow Roberta L.
Send Message
Share Review
Report Review

A day late, but OK
November 25, 2024

Flowers were delivered the day after promised. Missed the special occasion, but the flowers were nice, though they didn't follow the color scheme in the photo. Will order farther ahead next time.

Date of experience: November 25, 2024
CustomerService -. — JustFlowers Rep
9 months ago

Roberta, we are here to help. Can you please e-mail photos of what was received to service@justflowers.com

California
1 review
0 helpful votes
Follow Cheryl P.
Unfollow Cheryl P.
Send Message
Share Review
Report Review

🦃
November 25, 2024

Perfect she thought they were beautiful
Would use them again

Date of experience: November 25, 2024
Texas
1 review
0 helpful votes
Follow Kevin B.
Unfollow Kevin B.
Send Message
Share Review
Report Review

Pathetic and Disappointing!
November 25, 2024

I ordered flowers to be delivered and when I saw the final arrangement it looked nothing like the picture for which I thought I was getting. It looked like a rookie did it with their eyes closed. Talked to management and they really did not try to go out of their way to reimburse, what I thought, was a fair deal. They gave me only $15 out of $116. And that took me about 30 to 45 minutes to get $15 talking to them on the phone. They started me out at $5 and then went to $10 and finally went to management and they gave me $15. I will never send anybody to Just Flowers again. I was just so very very disappointed in the creation of the bouquet. There was nothing wrong with the delivery but you have got to have two sides, from a great looking Arrangement and a great delivery. They truly failed on the arrangement.

Date of experience: November 25, 2024
CustomerService -. — JustFlowers Rep
9 months ago

Kevin,

We are very sorry to hear that you were not 100% pleased with the way your order was handled. We are aware that the arrangement that was sent to you was not at par with what you had in mind.

Here at Just Flowers, we are committed to deliver floral arrangements as fresh and as beautiful as possible. Because of the nature, seasonality and regional availability of flowers, it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the look and feel of the arrangement by considering the overall shape, size and color combinations. We will also make every attempt to match the plant type but may have to substitute with another color.

Again, we do apologize for any distress this may have caused. If you have any more concerns regarding our guarantees and policies you can view them at our website:

http://www.justflowers.com/CS_Substitution.asp

JUSTFLOWERS.COM
800.716.7559
service@justflowers.com

Texas
1 review
0 helpful votes
Follow Susan G.
Unfollow Susan G.
Send Message
Share Review
Report Review

Unable to deliver flowers
November 22, 2024

Placed order, but after 5 days order still not delivered. We gave up.
Customer service lied each day &
Stated flowers would be delivered,but they never were.

Date of experience: November 22, 2024
CustomerService -. — JustFlowers Rep
9 months ago

ACTUAL DELIVERY DATE: 11/18/24 Monday
ACTUAL DELIVERY TIME: 02:57 PM

Florida
1 review
0 helpful votes
Follow Donald G.
Unfollow Donald G.
Send Message
Share Review
Report Review

Floral surprise
November 22, 2024

My sister was thoroughly surprised by the flowers and very pleased!😃

Date of experience: November 22, 2024
Massachusetts
1 review
0 helpful votes
Follow Fred H.
Unfollow Fred H.
Send Message
Share Review
Report Review

Great service. Thank you
November 19, 2024

I appreciate the early notification of a previous purchase. Made things easier

Date of experience: November 19, 2024
Idaho
1 review
0 helpful votes
Follow Sherry S.
Unfollow Sherry S.
Send Message
Share Review
Report Review

Beautiful flowers
November 18, 2024

Excellent service and delivery. I ordered on line the day before and it was delivered the next day. My sister in law said they are beautiful.

Date of experience: November 17, 2024
Montana
1 review
0 helpful votes
Follow Marc W.
Unfollow Marc W.
Send Message
Share Review
Report Review

Mom's Flowers
November 17, 2024

Ez deal, prompt delivery, very happy customer will order again next year

Date of experience: November 17, 2024
California
1 review
0 helpful votes
Follow Dorothy F.
Unfollow Dorothy F.
Send Message
Share Review
Report Review

Good customer service
November 16, 2024

Easy to use the website and easy to contact them directly

Date of experience: November 16, 2024
Arizona
1 review
0 helpful votes
Follow Roy S.
Unfollow Roy S.
Send Message
Share Review
Report Review

Everything was right
November 14, 2024

What I ordered was delivered on time and was beautiful. The price was good and the shipping was easy.

Date of experience: November 14, 2024
Tennessee
1 review
0 helpful votes
Follow Rebecca C.
Unfollow Rebecca C.
Send Message
Share Review
Report Review

Flowers were late
November 14, 2024

My aunt said the flowers were beautiful even though they came a day late. She is happy so I am happy.

Date of experience: November 14, 2024
California
1 review
0 helpful votes
Follow Linds N.
Unfollow Linds N.
Send Message
Share Review
Report Review

Great Bouquet badket
November 14, 2024

This was sent as a get well gift and I hear it still looks great. My only complaint it was delivered next day although when I ordered it showed it would be delivered day of order

Date of experience: November 13, 2024
Missouri
1 review
0 helpful votes
Follow Kathy W.
Unfollow Kathy W.
Send Message
Share Review
Report Review

Patti's flowers
November 11, 2024

Easy to order. My sister loved the beautiful flowers!

Date of experience: November 11, 2024
Japan
1 review
0 helpful votes
Follow Patricia W.
Unfollow Patricia W.
Send Message
Share Review
Report Review

Mostly Happy
November 8, 2024

Easy to order and dependable. BUT please do not call me to verify my order. I live in Japan and was rudely awakened by someone verifying my order. I think my AMEX is enough proof.

Date of experience: November 8, 2024
GB
1 review
0 helpful votes
Follow June M.
Unfollow June M.
Send Message
Share Review
Report Review

Bouquet
November 6, 2024

Great communication. Friendly guy on phone.good value

Date of experience: November 6, 2024
North Dakota
1 review
0 helpful votes
Follow G K.
Unfollow G K.
Send Message
Share Review
Report Review

Flowers
November 5, 2024

Delivered a day late, oh well it's done……………….
She did like the flowers 🌺

Date of experience: November 5, 2024
CustomerService -. — JustFlowers Rep
10 months ago

G K., we are here to help. Please contact us directly with both your name and order number.

Washington
1 review
0 helpful votes
Follow Jeffrey J.
Unfollow Jeffrey J.
Send Message
Share Review
Report Review

Quick n easy
November 4, 2024

On time delivery. Web site was easy to navigate. Very helpful customer service when I was trying to track the status of my order.

Date of experience: November 4, 2024
Australia
1 review
0 helpful votes
Follow David C.
Unfollow David C.
Send Message
Share Review
Report Review

Nice experience
November 3, 2024

All went well and easy to pay from across the water

Date of experience: November 2, 2024
Arizona
1 review
0 helpful votes
Follow Shirley J.
Unfollow Shirley J.
Send Message
Share Review
Report Review

What you missed!
October 31, 2024

I didn't get the $10 off of the cost I had coming to me and worst is I paid extra for express delivery yet it did not arrive till after 3 PM!,

Date of experience: October 31, 2024
CustomerService -. — JustFlowers Rep
10 months ago

Shirley, we apologize for the problem you are experiencing with your order. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Indiana
1 review
0 helpful votes
Follow Pamela L.
Unfollow Pamela L.
Send Message
Share Review
Report Review

Beautiful arrangement!
October 30, 2024

This was my first time ordering from your company. I was very delighted to see how beautiful the flower arrangement was. I had had the order sent to someone recovering from surgery as a pick-me-up. It really did the job.

Date of experience: October 30, 2024