Great shopping experience! The ring came out beautifully and it was everything my sister wanted and more, literally! We had to change its size, but customer service took care of everything, so no problem.
This website is great for finding trendy clothes! It is very easy to use. I've found so much that I've already lost count. Of course, everything has an unbeatable price. I will continue shopping here in the future.
Good quality clothes, shoes and accessories, sold by happy people make happy customers!
Having made several purchases here over time, I have to totally agree with most that it is a fantastic store. Their products are of the highest level, they have 365 days returns.
Very good page! I can get so many different beauty clothes and accessories for such an incredibly cheap price! Shipping may take a while depending on how long the item takes to transport, but overall it's a worthwhile experience!
Online store very easy to deal with. I bought sweaters, caps and other items here. All have been of high quality, very durable and are reasonably priced. Shipping is also fast. Nothing but positive aspects.
Good prices but did not realize these products were being shipped from UK so it took longer than I had expected. Two of the five did not fit even though all medium sizes... one too large, other too small. Also expected more cotton vs. mostly polyester material.
Good prices and quick. Hoping quality is good. Can't wait!
Shipping a little high
An excellent place to buy clothes on the internet. There is a wide variety of clothing, most of which I cannot find anywhere else. Very good prices. My order arrived earlier than expected and it was exactly what I ordered.
The whole process in this online boutique was excellent and memorable. I will never forget this shopping experience. Can't wait to come back for some future designs and take advantage of seasonal discounts. Thank you.
This website has an excellent selection of clothing and the prices are much more competitive than any other website you have visited. Shipping was normal, no problems. I bought many clothes and they were all very well packed. Overall, a very positive shopping experience.
Had fun shopping. Good variety. But they didn't have everything in stock. Sizes are not as reported, hassle to return to China, and over 2 weeks before I emailed wondering where my order was. Good communication on their part, as well as a good customer service. Disappointed on quality with the two out of 6 items I did receive.
Had fun shopping. Good variety. Anxious to see how everything looks on me!
Easy procedure. First order so not sure on sizing. Items fit but a little long for me. Will need shortened. Didn't realize shipping from overseas so took a lot longer to receive than expected. Although small didn't expect extra fee for foreign country transaction.
Easy procedure. First order so not sure on sizing. Hoping if needed it will be easy to exchange or refund.
I loved the images, and purchased over two hundred dollars in merchandise from Just Fashion Now. Nothing was as advertised. Way undersized, CHEAP materials, blouse patterns only on the front with a white back, shoe straps made of paper... Return policy is basically nonexistent. It was way too expensive to ship to China, and then only for a portion of the purchase price (basically you might get a credit for about 25% of what you spent). I could not believe this place is still in business, and site jabber needs to check their math, no way these people should have a 4+ star rating. Check out reviews at better business bureau and/or other sites.
Now they are sending me texts, and when I block their phone number, they use a different one. What a nightmare!
Fabric is tissue paper thin. Poor communication and customer service after sale. Returns have limited time window and are difficult to say the least. Be careful when you can not find a place of business address. You've been warned!
Items can be returned within 30 days from the final delivery date (except for final sale items, earrings and swimwear). For the return policy, you can check it here: https://www.justfashionnow.com/information/Returns
Before ordering, please check our policies carefully. Your patience and understanding is highly appreciated.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Ordered two tops. Took forever. Both look like cheap copies of the pictures. Other review is right. They use pictures of high end garments and make a version of them with cheap fabrics. Big stitches poor hems. Wrinkled facing. They are awful. Save your money. Don't do it.
I threw the other one out because on first wash the lace edge unraveled.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
Every bad word in other reviews are all true, worse item I have received jumper slightly resembles item ordered, looks like small someone with no experience knitted it, not labeled, you feel angry that they think this is acceptable pictures below of item ordered and item received which is flimsy. Pity 0 not added to ratings
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Read the 5 star reviews & then tell me those are honest. The spelling, punctuation & wording look like they used a thesaurus to write them, not the way a typical American would put sentence structure together. This is Chinese, low quality crap that you have to spend a small fortune on to send it back when it doesn't fit or is of poor quality. Avoid.
Thanks for your support.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
As for grammer, since our customers come from all over the world, sometimes there are problems with grammar and presentation, hope for your understanding.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Ordered A line cotton blend dress. When arrived they were 100% polyester, cheap rubbish. I sent them back at my expense only to get them back months later as the return address they gave didn't exist. They will not refund until they get the items back. Impossible. Please also note this is a company in China. Don't be fooled, you will end up with rubbish and out of pocket!
Sorry for the inconvenience.It will take some time for the shipment of the return package. You can check it with your carrier. We will process your return for you after receiving your return package.
This website misrepresented merchandise, which was a woman's dress, in description and photo and made it impossible to return it within the 15 day limit. Customer service did not provide information about procedure for returning despite repeated requests. I sent the dress back to the shipping address, and have heard nothing further.
I give Just Fashion Now no stars.
Items can be returned within 15 days since delivery date ( final sale items and swimsuits excluded).
But your 15 days return window has expired. Pls understand that we cannot process the return/exchange for you.
It took 12 days for them to put my order in a box. That doesn't include shipping time, ridiculous! Then after 12 days, they got my order wrong - left out items. The prices are good, but the quality is poor and the cut is weird. Don't shop with these people! I wish I had checked reviews before!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
As for the shipping time issue, we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.
Delivery time = processing time + shipping time
Order Processing: 4-7 Business Days.
Postal Service: 10-20 Business Days.
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Products are NOT how they look in the pictures, fabrics are very poor in quality, uneven sewing. Return policy is fake, as shipping is a lot more expensive than the purchase itself, so I ended up tossing all items in the garbage. I strongly regret having wasted my money with this awful company.
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
In order to better help with your issue, could you please provide your order number for checking?
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
In order to better help with your issue, could you please provide your order number for checking?