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JustFashionNow

How would you rate JustFashionNow?
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Germany
1 review
0 helpful votes
Follow Anemona L.
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Good experience!
August 22, 2020

Great shopping experience! The ring came out beautifully and it was everything my sister wanted and more, literally! We had to change its size, but customer service took care of everything, so no problem.

Date of experience: August 21, 2020
Canada
1 review
0 helpful votes
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This website is great for finding trendy clothes! It is very easy to use. I've found so much that I've already lost count. Of course, everything has an unbeatable price. I will continue shopping here in the future.

Date of experience: August 10, 2020
Austria
1 review
0 helpful votes
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Good quality clothes
February 8, 2020

Good quality clothes, shoes and accessories, sold by happy people make happy customers!
Having made several purchases here over time, I have to totally agree with most that it is a fantastic store. Their products are of the highest level, they have 365 days returns.

Date of experience: February 6, 2020
Norway
1 review
1 helpful vote
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Very good page!
May 20, 2020

Very good page! I can get so many different beauty clothes and accessories for such an incredibly cheap price! Shipping may take a while depending on how long the item takes to transport, but overall it's a worthwhile experience!

Date of experience: May 19, 2020
New Jersey
1 review
0 helpful votes
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Online store very easy to deal with. I bought sweaters, caps and other items here. All have been of high quality, very durable and are reasonably priced. Shipping is also fast. Nothing but positive aspects.

Date of experience: December 5, 2019
Minnesota
2 reviews
0 helpful votes
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Good prices but Sizes in Medium varied
August 9, 2021
Updated review

Good prices but did not realize these products were being shipped from UK so it took longer than I had expected. Two of the five did not fit even though all medium sizes... one too large, other too small. Also expected more cotton vs. mostly polyester material.

Date of experience: August 8, 2021

Good prices and quick
July 8, 2021
Previous review

Good prices and quick. Hoping quality is good. Can't wait!
Shipping a little high

Date of experience: July 8, 2021
Switzerland
1 review
0 helpful votes
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Excellent
November 24, 2020

An excellent place to buy clothes on the internet. There is a wide variety of clothing, most of which I cannot find anywhere else. Very good prices. My order arrived earlier than expected and it was exactly what I ordered.

Date of experience: November 23, 2020
Washington
1 review
0 helpful votes
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Excellent process!
August 22, 2020

The whole process in this online boutique was excellent and memorable. I will never forget this shopping experience. Can't wait to come back for some future designs and take advantage of seasonal discounts. Thank you.

Date of experience: August 21, 2020
Poland
1 review
0 helpful votes
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This website has an excellent selection of clothing and the prices are much more competitive than any other website you have visited. Shipping was normal, no problems. I bought many clothes and they were all very well packed. Overall, a very positive shopping experience.

Date of experience: October 4, 2021
Illinois
1 review
1 helpful vote
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Had fun shopping. Good variety. But they didn't have everything in stock. Sizes are not as reported, hassle to return to China, and over 2 weeks before I emailed wondering where my order was. Good communication on their part, as well as a good customer service. Disappointed on quality with the two out of 6 items I did receive.

Date of experience: July 14, 2022

Had fun shopping
June 14, 2022
Previous review

Had fun shopping. Good variety. Anxious to see how everything looks on me!

Date of experience: June 14, 2022
Ohio
2 reviews
0 helpful votes
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First order
July 17, 2022
Updated review

Easy procedure. First order so not sure on sizing. Items fit but a little long for me. Will need shortened. Didn't realize shipping from overseas so took a lot longer to receive than expected. Although small didn't expect extra fee for foreign country transaction.

Date of experience: June 17, 2022

Easy procedure
May 18, 2022
Previous review

Easy procedure. First order so not sure on sizing. Hoping if needed it will be easy to exchange or refund.

Date of experience: May 18, 2022
California
1 review
0 helpful votes
Follow Candy C.
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Absolute ripoff...a fraud or swindle,
December 29, 2022

I loved the images, and purchased over two hundred dollars in merchandise from Just Fashion Now. Nothing was as advertised. Way undersized, CHEAP materials, blouse patterns only on the front with a white back, shoe straps made of paper... Return policy is basically nonexistent. It was way too expensive to ship to China, and then only for a portion of the purchase price (basically you might get a credit for about 25% of what you spent). I could not believe this place is still in business, and site jabber needs to check their math, no way these people should have a 4+ star rating. Check out reviews at better business bureau and/or other sites.
Now they are sending me texts, and when I block their phone number, they use a different one. What a nightmare!

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 29, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
In order to better help with your issue, could you please provide your order number for checking?

Pennsylvania
3 reviews
10 helpful votes
Follow Michael C.
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Fabric is tissue paper thin. Poor communication and customer service after sale. Returns have limited time window and are difficult to say the least. Be careful when you can not find a place of business address. You've been warned!

Date of experience: April 27, 2021
aff j. JustFashionNow Rep
over a year old

Items can be returned within 30 days from the final delivery date (except for final sale items, earrings and swimwear). For the return policy, you can check it here: https://www.justfashionnow.com/information/Returns

Before ordering, please check our policies carefully. Your patience and understanding is highly appreciated.

We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.

Canada
1 review
11 helpful votes
Follow Kay B.
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Ordered two tops. Took forever. Both look like cheap copies of the pictures. Other review is right. They use pictures of high end garments and make a version of them with cheap fabrics. Big stitches poor hems. Wrinkled facing. They are awful. Save your money. Don't do it.
I threw the other one out because on first wash the lace edge unraveled.

Date of experience: April 28, 2021
aff j. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.

GB
1 review
5 helpful votes
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Avoid
November 16, 2019

Every bad word in other reviews are all true, worse item I have received jumper slightly resembles item ordered, looks like small someone with no experience knitted it, not labeled, you feel angry that they think this is acceptable pictures below of item ordered and item received which is flimsy. Pity 0 not added to ratings

Date of experience: November 16, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Kansas
1 review
38 helpful votes
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It's a scam
March 22, 2022

Read the 5 star reviews & then tell me those are honest. The spelling, punctuation & wording look like they used a thesaurus to write them, not the way a typical American would put sentence structure together. This is Chinese, low quality crap that you have to spend a small fortune on to send it back when it doesn't fit or is of poor quality. Avoid.

Date of experience: February 20, 2022
aff j. JustFashionNow Rep
over a year old

Thanks for your support.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

As for grammer, since our customers come from all over the world, sometimes there are problems with grammar and presentation, hope for your understanding.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

GB
1 review
3 helpful votes
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RIP OFF
November 22, 2018

Ordered A line cotton blend dress. When arrived they were 100% polyester, cheap rubbish. I sent them back at my expense only to get them back months later as the return address they gave didn't exist. They will not refund until they get the items back. Impossible. Please also note this is a company in China. Don't be fooled, you will end up with rubbish and out of pocket!

+1
Date of experience: November 22, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience.It will take some time for the shipment of the return package. You can check it with your carrier. We will process your return for you after receiving your return package.

Massachusetts
1 review
1 helpful vote
Follow Stuart P.
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This website misrepresented merchandise, which was a woman's dress, in description and photo and made it impossible to return it within the 15 day limit. Customer service did not provide information about procedure for returning despite repeated requests. I sent the dress back to the shipping address, and have heard nothing further.

I give Just Fashion Now no stars.

Date of experience: June 13, 2019
Justfashion N. JustFashionNow Rep
over a year old

Items can be returned within 15 days since delivery date ( final sale items and swimsuits excluded).
But your 15 days return window has expired. Pls understand that we cannot process the return/exchange for you.

Colorado
1 review
0 helpful votes
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Slooooow and poor quality
March 27, 2022

It took 12 days for them to put my order in a box. That doesn't include shipping time, ridiculous! Then after 12 days, they got my order wrong - left out items. The prices are good, but the quality is poor and the cut is weird. Don't shop with these people! I wish I had checked reviews before!

Date of experience: February 25, 2022
aff j. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

As for the shipping time issue, we`re terribly sorry to keep you waiting so long, due to supply chain disruptions from COVID-19 outbreak, the delivery of your shipment may be delayed in some regions. Sorry for all inconvenience caused to you. We ask for your understanding in these cases.

Delivery time = processing time + shipping time
Order Processing: 4-7 Business Days.
Postal Service: 10-20 Business Days.

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Texas
1 review
2 helpful votes
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Extremely dishonest!
December 28, 2022

Products are NOT how they look in the pictures, fabrics are very poor in quality, uneven sewing. Return policy is fake, as shipping is a lot more expensive than the purchase itself, so I ended up tossing all items in the garbage. I strongly regret having wasted my money with this awful company.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 28, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry to hear that you are not satisfied with our product or service.
In order to better help with your issue, could you please provide your order number for checking?

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

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122,843 reviews
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