Overview
JustFab has a rating of 3.4 stars from 10,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFab most frequently mention good quality, fast delivery and timely manner. JustFab ranks 4th among Shoes sites.
The footwear I have gotten from justfab so far has been comfortable and of great quality.
Hello Prisca,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide unique styles and the best quality products and services.
Best,
Mary
I love your shoes and boots! Great pricing as well!
Hello Sherry,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Beautiful and comfortable shoes. I love that. Great customer service
Hello Vanessa,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Amazing, comfortable. They arrived very early. I'm so excited to wear my boots
Hello Maria,
Thank you for choosing us! We appreciate your feedback. We hope that you'll enjoy your product as much as we enjoyed designing it for you and your needs.
Best,
Renz
Everything that i order is so beautiful and on time. Thanks
Hello Brondis,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I love the quality of boots and they are true to fit!
Hello Sabrina,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Expensive…shoes are overpriced and low quality. No reminder to skip month.
Hello Rosita,
We appreciate the feedback you shared regarding our products. Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Fits perfectly. Came super early. I am very pleased
Hello Lasha,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I still have not received my order. Was supposed to be here yesterday.
Hello Brittany,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
My purchase and experience was great. The items were as described
Hello Francesca,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
The boots I received had creases like they we worn before
Hello Vanessa,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Love the product always on time with arrival great experience, and I will order again
Hello Regina,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Received my 3 pair of shoes in 4 days! True to size and inexpensive!
Hello Dajanae,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Excellent material and true size it fits very comfortable.
Hello Carolina,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Fast service and quality product
Love it will be going back to purchase very soon
Hello Leerow,
On behalf of us at JustFab, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
Very happy with the selection
Looking forward to purchasing more boots
Hi Regina,
We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!
Best,
Tina
How do you join and what are the rules. They were not clear to me.
Hi Judy,
We truly apologize for your experience! Your feedback about the subscription is important, and we would like to make things right. One of our Member Services team will get in touch with you right away.
Best,
Tina
I returned an order and they keep delaying it every day
Hi Lian,
We appreciate your feedback, on your shopping experience. We will be emailing you right away for assistance.
Best,
Tina
Loved all my boots exactly what I was looking for!
Hello Catalina,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
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- El Segundo, CA
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Business History
VIP members can use the “Skip the Month” feature between the 1st and 5th of every month and will not have to purchase an item or credit. VIP members who do not skip the month will receive a JustFab credit of $39.95 that they can use whenever they want. At mostly $39.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices and shipping is free for all orders over $39.95.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Vickie,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth