Overview
JustFab has a rating of 3.4 stars from 10,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFab most frequently mention good quality, fast delivery and timely manner. JustFab ranks 4th among Shoes sites.
I have been waiting on an order that never arrived
Everything went well, with all of my purchases and the one return I had to make.
Hello Jessica,
Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Love the selection of boots. They fit well and are very comfortable.
Hello Alexis,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Very pleased with the purchase and shipping came in a great deal of time
Hello Brooke,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Delivery was very fast and the boots fit perfectly
Hello Kelechi,
On behalf of us at JustFab, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
The shoes are cheaply made and took too long with me paying express delivery
Hello Yolanda,
Thanks for sending your review! Your feedback about our product quality and delivery timeframe is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Everything as expected.! Major quality! Love it always recommended
Hello Mireya,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
Just Fab has never let me down. Always a positive experience.
Hello Robyn,
Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best services!
XO,
Ivy
Boots were true to size. Very comfortable and warm.
Hello Louise,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Dean
No problems with my order everything I ordered was just fine
Hello Francine,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Nelle
Delivery is fast, great price and quality.
Will buy from them all the time.
Hello Emilia,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Love this site! I've been a member way over 5 years
Hello Torlesha,
Awesome! We're happy to provide you a positive experience with our products and services! It is members like you that help keep our lights on, and we couldn't be more grateful. Stay fabulous!
Best,
Dean
Always arrives within 2-3 days even if I'm located in Canada
Hello Martine,
Thank you for the nice words that you said about our products and delivery. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Shopping experience is awesome,, and it's very easy to navigate
Hello Sonia,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
These heels were beautiful but unfortunately the sizing ran bigger than expected
Hello Ciara,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Love the shoes, pricing, & shipping from this company. Would recommend.
Hello Annie,
Thank you very much for spreading the good news about JustFab! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!
Best,
Renz
Customer service helped me resolve my issue really fast and super effective.
Hi Melissa,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Tina
The shoes I bought were beautiful. They run a bit small. But are good qualities.
Hello Charmaine,
We appreciate the feedback you shared regarding the items we have. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Tired of not having stock to exchange items when purchased, will be closing my account
Hello Rhea,
Thank you for taking the time to leave a review. We are very sad to hear that the items you like are sold out and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Very satisfied with shoes at that special pricing.
Hello Lelia,
Thank you for the nice words that you said about our products and the promotions we have. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
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- El Segundo, CA
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Business History
VIP members can use the “Skip the Month” feature between the 1st and 5th of every month and will not have to purchase an item or credit. VIP members who do not skip the month will receive a JustFab credit of $39.95 that they can use whenever they want. At mostly $39.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices and shipping is free for all orders over $39.95.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Barbara,
Thank you for sharing your experience with the order you never received. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison