JustBlinds

What a wonderful product for the price. They were also easy to install

Received my order for interior mount blinds on Wednesday. They sent brackets for an exterior mount system. If you try to use them as a top mount, it blocks the ability to open the window.
I have called each day, wed and thurs I received an automated msg that due to covid they are closed early and call back tomorrow.
Today I called at 11:30am and left my phone on hold for 2.5 hours with no assistance. I tried responding via Facebook as the automated msg states and received no communication. I tried reply to the customer service email and received a response that it is not monitored.
Even the instructions show this being mounted to a wall.
This is a joke I have a $350 shade I can't mount. I'm just so glad I only tried one before ordering for my entire house.

Today is Saturday and I received a call from a courteous rep named Michele. She asked for pics and confirmed incorrect mounting brackets and advised would send new brackets. Will wait and see, update when I have received.

So received an email Monday stating that the company didn't suggest the interior side mount brackets used in their interior mount bracket videos and that I should use the brackets supplied.
I responded and asked again how I was supposed to use these "universal" brackets as they are not to USA standard as they hit the window and keep you from opening the window. I have not had any response to my question. I have called yesterday and today and not got a return call.
Back to utter disappointment as I purchased something that you cannot utilize in America. They acknowledged the defect and the issue with this not being the correct mounting system, but then just go back and say sorry and stop contact.

Our fourth order with Just Blinds. The first three all worked out very well.

Easy to install. Had easy reorder if I need more.
Installation instructions were clear and easy to follow. I will definitely order more.

The precise was quick and easy, the blinds were good quality and as ordered. I'm considering ordering more for other rooms in the house.

DISHONEST SALESMAN FOR "JUST BLINDS" Bought from them for many years, Back in Nov. 2013 I went online to order three white blinds but couldn't find the same color "white" to match the other ones in my home that I bought from them in 2008. Since we added a room we needed to match the same color white as the rest of the house' but couldn't find that color white online as an option Therefore I called JustBlinds by phone the next day and talked to a gentleman telling him about my problem.He looked up my previous order (around 2008) and told me that he would send me that same color white even though it was no longer listed as an option online so I believed him. When the blinds came in they were a dull white (someone locally told me "off white or maybe antique white)). He ltold me that he looked it up and it was not listed on the internet but they had it) The rest of the house is white-white like a sheet of copy paper. I checked the box on the survey indicating the service was very poor. I think the salesman I talked to just wanted to make a sale knowing it was a different shade of white. Don't guess I'll be recommending them again. There went severak hundred dollars down the tube.

Love your products and ordering is a breeze. This will be my third order with you and I will have at least one more this year.

It was extremely easy and quick and blinds are
Beautiful and good quality and very easy to install

Pretty easy to select the product, but prices are higher than the ones we saw last week on the same site.

Very good. Ordered several blinds from you in past. Very satisfied.

I loved how the form took me through each step in order to get exactly the type of blinds I needed and how I was able to save my cart.

Easy to size, and the pricing is accurate through the process. I can't say that about other sites I visited.

I previously purchased a blind for a bedroom with three windows. The other two windows also needed to be replaced.

So far so good! Ordered what I needed and all fits and love the color.
Fit perfectly! Look clean and they are all uniform. Pull down with ease.

Excellent website, very user friendly...great blinds...

I have these blinds in several windows in my home. Love them! Good quality good price!

I am a repeat customer. I was so satisfied with my last order, I came back again. Good service & a great product.

Easy to navigate web site. Reached to customer service for a few questions.