JustBlinds

The 4 premium wood blinds I purchased in April get 5 stars. The ones I purchased 8 months later get zero starts. I thought I was purchasing the same product. However, they "made it easier" for customers by offering a lesser product as their best. They arrived so smelly that they could not stay in the room due to fumes emitted from them. I hung them in garage - 7 blinds - to outgas. After a week, no change in fumes. I did get all of my money back after I talked to them. This is good customer service. However the product is bad for health and indoor air quality. If they offer the premium blinds again, that would make buying from this company worthwhile.

Uhg. I wish I would have read these reviews before ordering. I won't reveal the secret as to how to measure for shades because I don't wish to help get this company get any business but here is a tip should make this bad choice for your shades, their measuring instructions are wrong and misleading and their customer service won't help you after the fact leaving you with expensive badly fitting shades. $1,500 down the drain, could be worse right? Sigh. Go with someone else.

I had been looking for blinds in a wider width for a long time and it was a headache. I finally had checked your site and decided to call customer service to help. I was on the phone literally 4 minutes and he had placed my order for exactly what I wanted. They arrived within a week, we loved them so much I called and ordered a second pair for another room and when I can change out the rest of the house I will defiantly call you first. Very easy, helpful and fast and great product.

Linda DeCarlo

I furnished all my windows 10 years ago from Just Blinds and was totally satisfied. I recently order a 2 inch aluminum blind from them. The blind seemed ok until I hung it up. There is a 2 inch gap between the top slat and the header of the blind. They did not send a valance only a single slat to cover the header. After the aggravations of making numerous phone calls, sending pictures, leaving messages the final outcome is "this is how they are made."
I never heard of blinds having a 2 inch gap at the top. They will not refund or remake the blinds. The said they will be made the same way. I have the same exact blind in another room and it does not have any gap in it. Cheap blinds at junk stores don't look like this. Shame on their factory workmanship. Seems like the blind is missing a slat at the top or the cords were not tightened enough, but they claim that is how they are suppose to be. I am sure if it was in their house they wouldn't approve. Never ordering from them again.

I ordered some Roman shades with the "standard" warranty. When they finally arrived, the quality is substandard at best. You can see the cheap staples on the blinds. The material is flimsy and of low quality. When I called to see what my options were, I was informed because I didn't get a "deluxe" warranty for $14 more, there were no return options. This is shady. Send out quality product to begin with and there wouldn't be a need to have a "deluxe" warranty option. Will never do business with this company again and will be vocal about it to others.

We had everything set to go on a large order for this company to order our blinds. We spoke with Greg who was extremely rude, arrogant and dismissive. We then ask to speak with his manager who was even more rude if that's possible. They will fein a discount before you put your order in, but when you do get ready to purchase, you get the bait and switch and no real discount and then they are horribly rude to you about it. We will not do business with this company ever.

Easy to place order, very clear! Recieved samples very quickly. Blinds delivered in perfect condition with all the brackets needed to hang. We bought these to replace existing patio door blinds and they work great!

Do not order from this company! SCAM $500 loss
I ordered $500 worth of blinds they sent me whatever color they felt like not even close to the colors they had on their site. Customer service is rude! I went on their website to compare colors from what I ordered verses what I received. They don't even offer the colors I have anymore? I wonder why... SCAM Refuse to return my order. Now I am stuck with $500 black blinds that were supposed to be blue.

Be careful if you want to order with this company. The quality of the material is poor. They delivered a roller shade where two pieces are sowed together ( that results in a thick seam across the shade)
I also ordered inside mounted roller shades, they are not able to tell you how thick the hardware is, that holds the shades. They gave me the wrong measurements, so the shade is too short and doesn't cover the window. I have a three panel slider, so it was crucial the middle piece covers the glass and the hardware sits centered above the frame. After the delivery arrived and i realized it doesn't fit, i called the support, gave them the dimensions, even they couldnt tell me what size to order. Very disappointing.

Had great shades from them in the past. Then they changed vendors and the products changed. I ordered 6 shades expecting the same as my prior orders, cordless shades with a nice handle and I received clip on cheap plastic handles. This was for a second home so By the time I installed them and realized that they are crap the 30 day guarantee was over, and they could care less that I wasn't happy. Btw 2 of them don't work - they are standing by the 3 year warranty of mechanic failure, that's away nice of them

I ordered blinds from justblinds.com on 11/10/2010. The blinds never shipped, and two different customer service representatives lied about it. They keep giving me fake shipping dates, each saying the previous representative "didn't submit the order." I am now trying to recover my money from this scam.

I have read a lot of reviews about this company online, and apparently this used to be a reputable company. But read the reviews from this year. This company has devolved into a scam, using the past positive reviews to trick people into ordering and never delivering blinds at all.

Looks like I will have to dispute the charges on my credit card, and file a fraud complaint with the Texas Attorney General's office.

All I wanted was a small set of blinds for one of my bathrooms, and instead what I got was a huge hassle and NO blinds at all. AVOID THIS SCAM!

I placed an order of over $1,000 worth of blinds on this website and waited for over two weeks without receiving any shipment or any contact about the order from the company. When I tried to contact them, no one responded to me. When I finally got hold of them, I was told that they did not have the specification of the products I ordered, however, they did charge my credit card in full on the day I put the order in. I requested to cancel the order and I was told that it usually takes more than a week to get refund (I still have not received my refund as I am writing this message). My advice is to avoid doing business with this vendor if at all possible.