Judaica Web Store

Worst customer service ever. Ordered weeks ago and still haven't received. Package held up by shipping company and they offered no assistance. Stay away from this e-store. Worst online shopping experience ever!

I have dealt with Judaica webstore for a number of years now, in that time I have had nothing but superb service, prompt delivery, and great communications, I highly recommend this company and will be dealing with them forever more. Judah

The Yair Emanuel Heart with Flowers was my most recent purchase from Judaica Webstore. It is lovely. I have ordered from the store for several years now, and have been pleased with my purchases and their shipping time. Customer service representatives are very responsive with quick replies that are professional and thoughtful.

I love the products I ordered but the parcel was taking ages to deliver & on inquiring with sorting office discovered there was a service charge of £18 to pay on it. Not really sure how to avoid this in the future any ideas welcome

Ordering on site was effortless. But they say shipping US is 7-14 days. It took almost a full month to receive items. My order status on their site still shows "in process" - so that's not very useful. They charged my card when order was placed, not when they shipped.
They didn't respond to my first email but then did answer my second query. Communication is poor but value is good.

I would highly recommend this store to all my friends and family. Everything I ordered... I was very happy with the product. The shipping is not the fastest, but that is to be expected from "overseas" orders. I would not agree with the negative reviews, that I have read. I've been ordering from this store and other stores in Israel for the past couple of years. You can trust them! PB from Arkansas USA

After reading reviews, totally freaked out since I already placed my order. However, in hindsight, there was no reason to panic.
Placed order, December 5.
Shipped December 17.
Arrived in Florida USA December 27.
Was able to track shipment with tracking info they sent. DHL Globalmail and then the US Postal Service. While the shipment took a bit longer, everything else was fine and the product as described.

Due to a slight breakdown in communication, regarding sizes, I ended up with 3 pairs of sandals (I was told to keep them as a courtesy to me). I also had to pay custom duty on one pair and not on the others. However when I had to contact the staff by e-mail they were helpful and in the end I am satisfied with the sandals I ordered.

I ordered a named braeclet for my wife with English name and Hebrew name underneath. The item arrived nice and early and look very nice. However it seems that the resident artist decides the style, layout and size of the lettering. They don't send a draft to be approved by the client

In my opinion the English name is too large and as result the Hebrew name is too small

The experience was great. I love this store, although it is a bit pricy. But what I bought is super small. I understand that it is supposed to be worn in a pandora type bracelet. But I can hardly see the stones. I thought it was bigger. I think it is pricy for the size of the product.

Hello, I was awaiting my shofar and was upset to see that it had a good bit of chip and scratches along it... I'm sure it was shipping but I was quite upset

Amazing craftsmanship, stunning & handcrafted. Wonderful Experience

Ordered few items online for 60$. The order online included shipping and handling.
After almost 30 days of waiting I got the items delivered to the post office demanding COD charges of 22?. Contacted the store severe times with no results. They tried to blame the customs for the charges but in Canada there are no customer under 100$ orders. It was my last order with them and I encourage all to be very careful.

My son purchased a necklace on 4/17/17. He paid $20 extra for it to arrive in 2-4 business days. This was a gift that did not arrive till 5/9/17. Based on these reviews I will not ask for a refund of shipping just chalk up to lesson learned.

I purchased 2 items - both beautiful, and will be treasured memories of a trip taken to Israel. I especially like that Judaica Web Store verified the spelling of the name for one item, as it is an unusual name - I appreciate that they took the extra time and care to make sure my item would be correct. This is the second time I have purchased from them, and would do so again. Very satisfied with overall purchase and experience.

Do not... and I repeat DO NOT ever order from this store. My product has been in the processing stage of shipping for 3 going on 4 weeks. There is no email address on the site, and with the time difference I cannot contact them! All I wanted was a sweat shirt and t-shirt.

I placed an order for candle holders from this company going on two months now. I have yet to receive my merchandise. My emails went unanswered until I filed a complaint with PayPal! Hopefully I get a refund. Don't let the tracking number they give you fool you. Do NOT order from this company total scam artists.