Judaica Web Store

Purchased the - large wall hanging blessing for home - it came crooked, in an open box!
It cost me 88$ and for what?
For a very thin material, very light, not even something that's worth the money!
I sent them an email about how i received it since it was suppose to be a gift and how i cant even use it as a gift (ill make a full out of myself) they didn't even respond!
Bad costumer service!
I'm ashamed that's how they take care of clients (even though im Israeli)
Will not be buying from them ever!
I should have checked the reviews but didn't - such a mistake!

I was recommended this website by a friend who shops there frequently and has always been satisfied with her orders.

I got a necklace from them first time around. It was gorgeous, and I was really happy with it, but after a number of wears, the chain broke. (I can sometimes be hard on my jewelry, but still, it was new-ish, so I was rather disappointed.) I contacted them and they replaced it with a new and stronger chain, no charge and no hassle. It took a couple of weeks with shipping, but that wasn't a big deal. I've been wearing the necklace ever since with no problems. I was also impressed with their customer service, and that means a lot to me - you could tell they want to make good with their customers when things go wrong.

Since then, I've shopped there several times with no problems. I'd recommend this sight hands down.

STAY AWAY, wish I saw these reviews first. I am experiencing every problem listed. Customer service does not respond until my bank got involved. Even then they did NOT answer the questions. We paid $50 + extra to receive the goods in time for the holidays. Guess what holiday is over still no product. When they say 7-14 business days they mean 14 BUSINESS DAYS & dont forget to add 4 business days for them to pack & ship =18 business days! If you want to return YOUR responsible to pay an additional shipping back to them plus the original shipping. I can go on but you get the picture.

My experience with JudaicaWebStore.com and also their customer service support has been excellent. I ordered an item that was no longer available and they were quick to reach out and resolve the issue with me. They provided other options or a refund. I preferred to buy a different product in the same price range and they fixed the issue immediately. I am so happy with their service and I will definitely be a loyal customer in return, I love their products and I am extremely impressed on how fast they are to resolve and fix any issues. They truly show that they value their customers and are so helpful. They are absolutely a wonderful blessing.

I purchased a variety of your anointing oils. I also purchased a tile to hang on my wall and the colors are so vibrant and true to the pictures that you display from your store. I am very satisfied with everything in my order. The products themselves were amazing and I have used them with great care and respect. I have several other products in your store that I'm going to be ordering in the very near future. I have told others about you and I'm expecting them to order also as they were delighted with what I had purchased and now they too are interested in what you have available.

Man, I wish I'd have seen these reviews before I made the mistake of ordering from this terrible company. Just like everyone else, I placed an order in good faith on November 13, and paid a chunk of change for super speedy delivery. It's November 22 and it still hasn't shipped. I was so pleased to have been far enough ahead of Chanukah that the gifts I chose were certainly going to arrive on time. Fat chance. I have virtually no hope that I'll get them at any point during the entire 8 days of Chanukah. Guess I will give these lovely Chanukah gifts for Christmas this year or, more likely Purim. Run, run away from this wretched, horrible, worthless, crappy, completely irresponsible company. I hate them.

I ordered a pair of sandals from this company May 5,2014. It stated on the website they were made to order and that it would take about 2 weeks from the order date to make them then about 7-14 for shipping, although I secretly had hoped they wouldn't take that long. After about 3 weeks, while waiting, I saw these reviews and I started to wonder if I really wasn't going to get my order after all, even though I got a confirmation email that they had shipped ( but no tracking). However, they actually did arrive today June 16,2014 and I have to say that I am more than pleasantly surprised. These are handmade leather sandals that were only $23 plus $9 shipping and the quality and color is truly beautiful! I was blown away that they fit perfectly and they are amazingly comfortable already with the first wear, which is rare for me to find when I initially am trying to break in shoes. I am so pleased with these, in spite of the lengthy wait, that I will be ordering again from them!

Thank you JudaicaWebStore! Our class selected a piece of artwork to present as a going away gift to our rabbi who taught us for 5 years. There was just no way it was going to reach us in time. I contacted Tsvi and explained how important this was to all of us. He went above and beyond to get it to us in time. The gift was very well received and everyone was happy. That's what I call amazing customer service. I will order from them again.