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J&P Cycles

Overview

J&P Cycles has a rating of 4.7 stars from 14,652 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery and timely manner. J&P Cycles ranks 1st among Motorcycle Parts sites.

service
1,877
value
78
shipping
85
returns
53
quality
14,031
This company responds to reviews on average within 7 days

Instant Feedback

50,222 reviews
How would you rate J&P Cycles?
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North Carolina
1 review
0 helpful votes
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Front Master Cylinder rebuild kit
April 17, 2025

J&P shipped the parts quickly, however the Quality of the parts received was not good. Brake master cylinder rebuild kit was unusable as the parts did not fit properly- they were the correct parts for my bike- just poor craftsmanship/tolerances. Luckily I was able to refurbish the factory parts and just threw away the parts I purchased.

Date of experience: April 7, 2025
New York
1 review
0 helpful votes
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Long time Customer
April 17, 2025
Updated review

Purchased a Saddleman Road Sofa seat and Legend Revo A shocks through the site. Items were delivered promptly and packaged well to prevent damage. I bought 12" shocks when I should have gotten 13". The shocks were able to be returned and purchased in the correct size without any issue. The how to videos on the site are a big plus in terms of helping someone with minimal wrenching skills install the parts on my own with confidence.

Date of experience: April 7, 2025

Products are easy to order
April 2, 2025
Previous review

Products are easy to order. Return policy is customer oriented. It is easy to get questioned answered

Date of experience: March 23, 2025
New York
1 review
0 helpful votes
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Brand new to riding so I'm fairly inexperienced with tire sizing etc, and support helped me find the correct size in a very quick manner. Shipping was even faster than I thought it would be, arrived after just 2-3 days

Date of experience: March 20, 2025
New York
1 review
0 helpful votes
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Great product and service
April 26, 2025

I installed different handlebars on my motorcycle and needed a longer clutch cable. I went to J&P Cycles web page and easily found exact fit cable. I ordered the cable and it was delivered the NEXT day. The experience couldn't be better! Great job!

Date of experience: April 4, 2025
Florida
1 review
0 helpful votes
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Unable to use discount code
February 7, 2025

Very satisfied with the products that I ordered and received. However was prompted to apply for a 10% discount code. The code was text to me and email to me. After finalizing my order was denied the discount. If your not going to honor it don't offer it!

Date of experience: January 28, 2025
Pennsylvania
1 review
0 helpful votes
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I shopped with JP Cycles for years
April 20, 2025

I've been shopping with JP Cycles for over 24 years that I can recall and I've rarely ever had an issue or problem with anything. Would like a new catalogue sent and I would like to see JP start selling some old school stuff shovel head. It's getting harder and harder to find shovel head stuff and Dana replacement stuff for non-OEM replacements outside of that zero complaints I'm a happy rider. Keep the greasy side down.!

Date of experience: April 10, 2025
California
1 review
0 helpful votes
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Im a return cusromer they have always full filled my orders without any hassle as far as comparing there parts im unable to do that because i use what they sent me and its always been satisfactory. There was a time i ordered two sets of rear shocks one for a dyna one for a sporster and they happened to be the same part so J&P promptly notified me and i reassured them it was correct. Most of these money hungry companys of today would ve laughed and shipped two thinking what a sucker hes stuck with an extra set. J&P made sure i wanted two, other than that im not sure what a new customer needs to hear? In my world it was one of the easiest online shopping ive ever done

Date of experience: March 3, 2025
Washington
1 review
0 helpful votes
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High quality machined parts
May 6, 2025

I initially purchased the least expensive parts I could find on Ebay. When I received them, I was unhappy with the quality. Looking for higher quality parts, I found them on J&P Cycles website. I was pleased with the tolerances and finishes. While I did have to do some further machine work to the parts at my shop, the end result was up to the standards I have when I make motorcycle parts myself.

Date of experience: April 26, 2025
Illinois
1 review
0 helpful votes
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Years of good experience
April 15, 2025

I've been a customer of J&P Cycles for a lot of years and they always have the best parts and accessories for very competitive prices. This order was for a K&N oil filter. It was shipped fast and the price was excellent. After years of buying from J&P and having good experiences, they are my goto supplier..

Date of experience: April 5, 2025
California
1 review
0 helpful votes
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Must have upgrade!
February 6, 2025
Updated review

Doing a hydraulic tensioner upgrade on my 03 twin cam. The cam plate came packaged extremely well in the fueling packaging. Was super clean and came with assembly lube which is nice! Definitely recommend for those looking to upgrade with quality parts!

Date of experience: January 26, 2025

The exhaust to have
July 6, 2024
Previous review

Product arrived well packaged and once installed sounded GREAT! Definitely a step up in volume giving the bike a nice deep rumble. Taking out the baffles doubles the sound of that rumble and sounds even better. Only regret is not getting them sooner

Date of experience: June 26, 2024
Mexico
1 review
0 helpful votes
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Modular feature
April 22, 2025

I used size charts available when ordering helmet, those charts recommend measuring head circumference, ordering modular helmet as I did, charts should recommend measuring some other parts of the face. Modular feature in the helmet ordered doesn't close due my big jaws. So as today I have not used my new helmet.
Regards

Date of experience: April 11, 2025
Ohio
1 review
0 helpful votes
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Great service
April 13, 2025
Updated review

From ordering on line to delivery to my home, the process was seamless and hassle free. I don't use anybody else for my parts. I have never had a bad experience with the customer service, all the way down to delivery. Always been a5 start experience. You've got a lifelong customer.

Date of experience: April 3, 2025

Great overall experience
September 25, 2024
Previous review

Easy to find what you're looking for, get it ordered, and have within a few days. Haven't had a problem with anything fitting correctly. Definitely my go-to store for bike parts and accessories.

Date of experience: September 15, 2024
Colorado
2 reviews
0 helpful votes
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Fork seals/Seal drivers
February 9, 2025
Updated review

Use J&P Cycles frequently, the parts look good although I have not installed, presuming that I will have no issues. J&P provides quality products, usually at a reasonable price, I have an RPM membership and it has been extremely helpful with discounts and accumulating points to redeem towards parts. Bought a chrome starter with my points for one of my bikes

Date of experience: January 30, 2025

A lot of out of stock items. Makes it tough to choose...
July 1, 2024
Previous review

A lot of out of stock items. Makes it tough to choose for a custom build

Date of experience: June 20, 2024
Arkansas
1 review
0 helpful votes
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Rear Harley shifter lever
April 16, 2025
Updated review

All was good and high quality parts! But I paid 35$ to have my parts delivered the next day and that did not happen. I received it almost 3 days later… missed an important Veterans ride. My only issue. Thanks… I know now!

Date of experience: March 25, 2025

Thanks for having the parts
April 4, 2025
Previous review

Thanks for having the parts

Date of experience: March 25, 2025
Tennessee
1 review
0 helpful votes
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Tech support
April 15, 2025

I've got an Evo style engine. Internals unknown. I pull it apart to inspect and explore. The engine is obviously stroked and big bore. Tech service helped me walk through sleves outside diameter to get the right gaskets to put this monster back together. Knowledgeable and knew exactly what I needed and sent me the link to the exact gasket set I needed. Great guys there

Date of experience: April 5, 2025
Nebraska
1 review
0 helpful votes
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Shipping damage resolved
April 16, 2025

Product received on time but we damaged in shipping. Contacted customer service so promptly addressed the issue and shipped out a replacement. While it was an inconvenience to me, the situation was managed to the best of their ability. And as a measure of added customer service, I was issued a small credit to use towards future purchase.

Date of experience: March 31, 2025
Ohio
1 review
0 helpful votes
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Really confusing shipping notifications and emails
February 20, 2025

Really confusing shipping notifications and emails.I later discovered if I would have shopped around i could have got alot better deal on the same products. All in all I probably would not purchase from this company in the future.

Date of experience: February 10, 2025
Kimberly E. J&P Cycles Rep
3 months ago

Thank you for your honest feedback. We’re always working to improve and truly appreciate you taking the time to share your thoughts. We hope to get it right next time!

By the way, we do offer a Price Match Policy — you can find more details here: https://www.jpcycles.com/price-match

Georgia
1 review
0 helpful votes
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Overall great experience
April 18, 2025
Updated review

Great and wide selection of parts. Parts availability is awesome. I don't like that j and p ships fedex. FedEx is by far my least favorite shipper. Also on the website when looking at parts and then going back a page to go back to the page I was scrolling is quite a chore to go back to where you left off.

Date of experience: April 8, 2025

Such a wide selection
April 7, 2025
Previous review

Such a wide selection.

Date of experience: March 28, 2025
Ohio
1 review
0 helpful votes
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Motorcycle parts galore
April 6, 2025
Updated review

I have ordered mufflers and pipes seats, windshield oil, change kits, a heel shifter for my Indian and other things and I just can't think of what all they are right now. Everything is fit perfectly and exactly like they say it will. The directions are a bit hazy when you get the stuff if you had no experience in doing that, you would have a problem Because the directions are very very hazy but everything is perfect. No damage on anything. Everything has been perfect you guys are my place to shop.

Date of experience: March 27, 2025

Love this place
October 6, 2024
Previous review

Love this place

Date of experience: September 26, 2024
Washington
1 review
0 helpful votes
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Wide Selection of Harley Parts
April 7, 2025

Found this company through Google search. Large variety of parts and accessories for my Harley Road King. What got me was the pricing free shipping to Hawaii. Pretty much the only company does free shipping to Hawaii is Amazon. Got a forever customer.

Date of experience: March 27, 2025