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Joss & Main Reviews Summary
The overall reputation of the company reflects a significant divide in customer experiences. Positive feedback highlights the appeal of unique products and competitive pricing, with some customers appreciating improved communication regarding delivery and assembly. However, negative sentiments dominate, with frequent complaints about product quality, delayed shipments, and inadequate customer service. Many customers report difficulties in returning items and receiving support, leading to frustration and a loss of trust. This suggests a need for the company to enhance its customer service processes and ensure product reliability to improve overall satisfaction.
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It would be very helpful if you provided buyers an opportunity to send purchases as gifts. Therefore, you could allow buyers to write a note and you would eliminate the pricing details on the items before sending.
Thank you,
Patricia shuford
I found this site while surfing the web and boy! Am I glad.
Very happy with the merchandise and quick delivery
I found comforters and pillows and many wonderful items for my home!
Very easy ordering process. I had a question about the item and e-mailed Joss and Main and promptly had a reply.
Joss and Main had a great selection and very reasonable prices
Their website is messed up and no one is doing anything about it. I reported "submit" pages that lead to "this page no longer exists". Phone reps don't care. Why doesn't someone follow through when I notified them of a double order. No info was sent on returning one item. More pages "no longer exist" for submitting questions. UGH
I wish there were more pictures to see what items would look like in a space. It is hard to get a feel of what size things are
It's been a week since I discovered jossandmain.com... and I've already ordered and received four items! Fortunately I'm happy with all of them as it would be a major hassle if I wasn't. I'm still uncertain if I'd have to pay for shipment on the return as there was no shipping charge on delivery but items can only be returned for credit which is rather lousy. It will probably prevent me from ordering more esp, with discount home decor stores nearby where I can find similar things at competitive pricing and hassle free returns. But, as I said, I've been pleased with the merchandise and have fun looking at the site so will undoubtedly continue shopping here if I see something irresistible!
My experiences thus far with Joss and Main have been nothing more than wonderful, amazing selection great prices. And, the best part is that the items are not the cookie cutter junk one would find in a discount store, i. E. mid range bulls eye type of stores with a phony designer "event" that sells out in one day. These are the real deal, and one doesn't have to scramble to get the cheap lower end designer "one of's". So, shop Joss and Main ad get the real stuff and a bargain to boot, what is not to love!
I just purchased something from Joss and Main (www.jossandmain.com) and found the website exceedingly easy to navigate and the purchase transaction extremely easy (and friendly) to complete. Plus, the photos of the items are wonderful. I'll be back.
I am disabled (and poor) and you always seem to have the right thing for every occasion, and always at the right price! Birthday, anniversary, odd occasions, and even the odd bit for me. I'm so glad I clicked on your ad, and now I'm hooked. Service and shipping are
Prompt and the things I've bought have been exactly as pictured. Thanks, Joss and Main!
I have no other means of shopping for quality merchandise, and you have saved the day.
Trying again. Bought Sheet set before they shipped wrong size. Giving Joss and Main another try.
This was my first purchase with Joss & Main. Thank you for the easiest and quickest purchase ever made online! I will be happy to do business with you again!
Joss & Main is so easy a site to view, pin, and purchase! Love it! Only wish they'd give more time in the cart - but understand why not. Love Joss & Main and their products. Have purchased alot for our new home and its all fabulous!
I ordered a bed three months ago and continually received emails about it being shipped a few weeks later THREE times. My husband said to cancel it the last time but the next day I received an email saying it would be shipped soon.
When it was finally shipped the service was terrible. Let me say that I spent a ridiculous price for shipping. The men who brought my packages to my door let the boxes drop TWICE.
All around a terrible experience from this site. Save your money and purchase from an actual store.
I ordered a chest of drawers discounted 458 euros instead of more then 1000 euros
Good deal for this furniture banded Hills Interior except that the Hills Interior actual selling price is 135 pounds! It's a fraud to mention a false price in order to make customers believe that the Joss and main price is very law!
I wrote to the customer support and they turn a blind eye to my complaint
I love all the new and fun items they put together to create a wonderful room...
I always find some great items here at reasonable prices. Some of the furniture is a bit much for my taste, but other items, e.g. storage, kitchen, etc., are quite reasonable and great quality.
With the nations's love affair with Amazon Prime and the glorious FREE 2day shipping, anything else falls miserably. Make shipping free or more economical then $10 the first time as opposed to free shipping the next 30 days. That deal sort of chapped me!
You can find here whatever you want, simply everything.
From the business
Visit Joss & Main to get picture-perfect styles at too-good-to-be true prices. All orders over $49 ship FREE, because an amazing deal is a beautiful thing.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members