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Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 4th among Fashion Jewelry sites.
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Loved the ease of the order and how to customize! The process was easy and the options for the various jewelry was outstanding. I saw the website through Facebook, and decided to order a ring for my future wife. I just know she will love what I picked for her. I also thought the free gift (necklace) was a nice touch as well. Thanks for being a great site for some awesome jewelry!
I really am impressed by the fluidity of the entire process of selecting the item & finalizing your order.
I love the website and its personalization options.
My first purchase was a beautiful emerald promise ring. I was really pleased.
The next ring I purchased had substantial flaws upon receipt.
Customer Service seems to be genuinely determined to satisfy customer needs and concerns, and they are very responsive. The warranty is good.
Still in the process of having the second and third ring repaired.
(A third ring I ordered came out beautifully, but a small nick/crack made it past the quality inspection.)
Jewlr.com has promised to correct both rings.
I don't know if I have the opportunity to come back and modify my reviews. I hope I can. I'd love to come back and give a 5 star review.
I hope the company will tighten up its quality inspections so that the customer doesn't have to fool around with a return process, which is always inconvenient.
I'm entering this review for a new order I just placed. If it is finished nicely, it will be a winning gift for my new bride. I'm hoping for the best.
So far, I feel good about purchasing here.
I hope to feel great about it soon.;-)
Love the free shipping and the fact that you can costimize your own jewelry and if its for some one special you get to put you own touch to it
The order process was super easy. Great product. Love how you could change so much about all the jewelry.
My ordering experience was too easy... the express shipping is reasonable too. This ring is special because I am returning from Afghanistan and wanted something special for my girlfriend. This will start a whole new meaning to our lives together.
Excellent pricing, selection, and options. Website was very slow and kicked me out, but that could be my browser.
My first experience has been good thus far. It's been easy & convenient. Hopefully it will be good to the very end!
Am very happy with the choice i made it's a very lovely ring thank you so much if i ever need a jewely again i'll be shopping at your store
Not Yet. I haven't actually received the item. But I will change this review to something much more detailed, once it gets here.
Bought my husband a ring off here. Presentation was amazing. Got a custom box wrapped and everything. Was amazing quality all around. AMD then opened, and the ring was better than expected. We have orders rings for him on other websites and returned them because they were nothing like the picture. But jewlr exceeded Mt expectation. Now I'm getting my ring from here! Custom opal engagement ring can't wait. Thank you jewlr
Wish I could have used a coupon with the sale price... Got the piece of jewelry on a sale price but wish I could have used a coupon on top of the sale price discount.
I have ordered 4 rings from them now. I loved them because they are one if the only places who sell my size (4), my fiance and I order our wedding bands from them and after getting them in miine did not fit. We told them I had ordered a size 4 from them before and it fits perfectly but this one is too small. Their response was to get my finger resized by a jeweler, well I had the ring sized and it is actually a 3.5. I am going to look around to see if someone will resize it for me because paying them $20 to get it resized because they messed up is just ridiculous. I won't be ordering from them again also the necklace my fiance got me was the 10k trio of gold heart pendant but the only gold listed on the authenticity is the white gold so I guess the other two aren't really 10k gold, honestly wouldnt be surprised if they weren't.
First time of ordering this type of product online. I am hoping the product I receive lives up to the ordering process!
This is my first time ordering from here, I just placed my order so I will know more about my experience once received and update later :) fingers crossed!
Super easy to use and great sales! Plus they're customer service is really great and you can try out all sorts of different jewels & options before you buy It! Even try out personalizing it before you order it. Great website!
Dear Sirs
I love your products. Very nice and special. Looks great with any attire and very pleasing to the eye
Thanking you in advance
Milton Elijah Russ II
Master Percussionist Drummer Vocalist
The site is very user friendly and has just enough different options to pic from. I found the perfect ring from the many designs you have.
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.