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Jaspertronics

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Nebraska
1 review
0 helpful votes
Follow Kenny G.
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I ordered a replacement bulb for my Benq ht2150st and installed it. It malfunctioned and burned out under light usage, after about 4 weeks. They sent a replacement. It burned out in a couple weeks also. Emailed them and they said "it's out of warranty because the first bulb you ordered is past the warranty date" what a laughable company. NEVER BUY from jaspertronics. My last OEM bulb lasted 5 YEARS! They try to get you to pay to send your projector in to clean it and do a rundown on it 💀😂😂. You can thank me now or regret it later. Stay away from this joke

Date of experience: August 26, 2024
Texas
1 review
1 helpful vote
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Avoid Jaspertronics
September 9, 2021

This company does not stand behind their products. Replacement lamp made noises and failed after two days. Sent a replacement, did the same thing. They then tried to blame my projector, even though it still works perfectly with original lamp. Want to charge me shipping and restocking fees to return defective lamps. Run as fast as you can away from these guys.

Date of experience: September 9, 2021
Indiana
1 review
0 helpful votes
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Perfect
August 30, 2022

I ordered on Friday 8/26/2022 my order arrived on TODAY 8/29/2022. I replaced the lamp myself and it worked perfectly! Screen is clear and bright! The price was great after discount I paid under 70.00 for a Mitsubishi ******* lamp! I definitely recommend them. Thank you Jaspertronics!

Date of experience: August 29, 2022
Ohio
1 review
1 helpful vote
Follow Tiffany B.
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I order my first Mitsubishi replacement bulb at top dollar in The beginning of February. Within a week that bulb blew out and had glass all inside of it. I went through the return policy and took my pictures and submitted them, a return bulb was sent out. I received the return bulb on February 12th, 2020. Within 2 weeks this bulb also BLEW! I've messaged customer service to be requested to send a paper proving there's nothing wrong with my television instead of them owning up to what is wrong with their product.
This is just very cheap product that they are selling at high quality prices! I'll never order from this company again, I'll go back to ordering the genuine bulb for my television! I'm just going to eat the $70+ that it was for this bulb so that I know I'll have something to work for more than 2 weeks. I do not recommended purchasing unless you want a product that is cheaply made and you'll have to replace in a matter of days!

Date of experience: March 3, 2020
Missouri
1 review
0 helpful votes
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Totally impressed
April 4, 2020

Knowledgeable, friendly, and professional staff helped on the phone. Processing the order and shipping were quick; item arrived exactly as described. Would recommend and shop from this seller again.

Date of experience: April 4, 2020
Illinois
1 review
0 helpful votes
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I have used this site several times in the past. Their product has always been good and was received in a timely manner. I would recommend them to anyone in need

Date of experience: March 6, 2020
Iowa
1 review
0 helpful votes
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Fast shipping and original part. Packaged well, was concerned about the Way some companies shipping breakable objects in sleeve, but wrapped well in sturdy box will order from them again.

Date of experience: April 6, 2021
California
1 review
0 helpful votes
Follow Stuart S.
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Although a web search did identify compatible projector lamps at slightly lower prices elsewhere, these appear to be knock-offs, and I am now careful when ordering from the Amazon marketplace. I am very satisfied with the quality of the product that we received from Jaspertronics.

Date of experience: December 3, 2019
California
1 review
0 helpful votes
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Had searched other sites about same part for comparison. I experienced lack of knowledge or minimal information. Then I called Jaspertronics. The rep I spoke with was extremely knowledgeable and pleasant to talk to. She didn't rush me and made sure all questions were answered. I had some very technical questions. Jaspertronics surpassed the competition by far.

Date of experience: January 10, 2020
Minnesota
1 review
0 helpful votes
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My order was quickly acknowledged, and notice of shipment was received in less than 24 hours. And their price was less than half what others were asking for the same lamp assembly! I know where I'll be looking the next time I need a lamp!

Date of experience: January 22, 2020
Illinois
1 review
0 helpful votes
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Generous Discount
December 7, 2019

My projector lamp died out on me prematurely and although it was beyond the warranty period I reached out to jaspertronics to see if there was anything they could do. They generously offered me a 15% discount toward the purchase of a replacement.

Date of experience: December 6, 2019
New York
3 reviews
0 helpful votes
Follow Bruce B.
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Buying the genuine Epson lamp from Jaspertronics was not only the safe thing, but it was also the smartest thing to do. It arrived quickly and in perfect condition. I installed it without issue.

Date of experience: April 1, 2020
Illinois
1 review
0 helpful votes
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I ordered replacement lamp for a Panasonic projector, the shipping was quick. The bulb looks very similar to the original Lamp. The cost was significantly less than a manufacturers lamp. I am happy with their product.

Date of experience: January 24, 2020
Arizona
1 review
0 helpful votes
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I had purchased a replacement lamp for the subject Mitsubishi dlp hdtv. The lamp is warranted for one year, came with fast shipping, and matched the old lamp assembly exactly. I am happy with Jaspertronics and will use them for future purchases.

Date of experience: November 14, 2019
Florida
2 reviews
0 helpful votes
Follow Martin W.
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Jaspertronics' customer service helped verify the specifications for the part before I ordered and the item is a true OEM replacement as advertised. It installed perfectly and the quality is equal to or better than the original part. Jaspertronics' price for the part was less than a quarter of what Viewsonic charges for the same part! I will definitely keep Jaspertronics in mind for future electronics needs.

Date of experience: January 7, 2020
California
1 review
0 helpful votes
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Awesome OEM Product!
March 21, 2020

I was looking for an Epson OEM projector bulb and found it on Jaspertronics, the price was excellent, it arrived on time in an OEM sealed box. Great price and customer service. 100% satisfied.

Date of experience: March 19, 2020
Kansas
1 review
0 helpful votes
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Great Service and price
January 25, 2020

Good customer service. He answered all my questions and my tv lamp arrived in 3 days. The lamp was an original OEM product. Free shipping as well. I will definitely order from them again!

Date of experience: January 23, 2020
Florida
1 review
0 helpful votes
Follow Cheryl C.
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The phone call was answered quickly and the order arrived within days. Perfect bulb for our old tv. We are happy to have a good part. The color is much brighter.

Date of experience: February 28, 2020
Florida
1 review
0 helpful votes
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Product just as described
December 22, 2019

Lamp worked as described and fitted in as factory lamp! Customer service was excellent friendly and took care of my order over the phone! Thank you definitely will consider doing business again

Date of experience: December 19, 2019
Iowa
1 review
0 helpful votes
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Great service
June 9, 2021

Jaspertronics help me find the right lamp after struggling with other companies that had no patients for an old person like me.

Date of experience: June 7, 2021
Jaspertronics .. — Jaspertronics Rep
over a year old

Adan,
I am glad that we could help get your unit back up and running. Please let us know if we can help further.
Thank you for choosing Jaspertronics!

Overview

Jaspertronics has a rating of 3 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Jaspertronics most frequently mention customer service and replacement lamp. Jaspertronics ranks 11th among TVs sites.

service
10
value
10
shipping
10
returns
8
quality
9