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ItsWorthMore

How would you rate ItsWorthMore?
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West Virginia
1 review
0 helpful votes
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Little trouble, low offer though
July 20, 2024

Easy. Fast. Honestly got paid. Just a low offer I thought. I don't know. Phone was just going to sit in drawer anyway.

Date of experience: July 10, 2024
Oregon
2 reviews
0 helpful votes
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Smooth Transaction
January 31, 2023

Quick process, prepaid shipping label provided. Took about a week and a half from shipping out my laptop to receiving payment via Venmo. These guys had the highest payout I could find for a used MacBook. Would recommend.

Date of experience: January 31, 2023
Kentucky
1 review
0 helpful votes
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BEST BUCK FOR YOUR DEVICE
October 28, 2020

I've worked with other resellers before who have the process organized and secure so I was hesitant to jump ship with my device. The much better return gave me the courage to go ahead with the process from identifying the product, mailing it, and receiving payment which all were flawless and as stated.

Date of experience: October 28, 2020
South Carolina
1 review
1 helpful vote
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Amazon Scammer
April 6, 2023

Bought a laptop from Amazon refurbished site ( 90 day guarantee). It came in defective so it got returned. IWM said that there were parts missing out of it and charged a $200 restocking fee. Don't walk, Run from this company.

Date of experience: March 6, 2023
Virginia
2 reviews
0 helpful votes
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Felt like iPhone 8 was in better condition
May 23, 2023

I sent iPhone 8 instead of iPhone 12 mini so that was stupid on my part. I bought the phone refurbished in very good condition. The offer got reduced to $30 with explanation of lots of scratches and not desirable condition to resell. I am busy building a company so I did not want to waste time over $30 +or-

Date of experience: May 23, 2023
California
1 review
0 helpful votes
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Efficient
April 5, 2018

Sold iPhone 6s. Sent me a box to mail it in with along with a label for prepaid shipping
Wrapped up the phone and mailed it in. Less than two weeks later received a check in the mail that was for six dollars more than they quoted me. You people gotta realize that your product that you are selling that you were so in love with is only worth so much on the resale market. I have sold cars, tools, and four different gliders, every time I found out the same thing about all of them, they are only worth as much as someone will pay you; Bottom line.

Date of experience: April 4, 2018
Florida
1 review
0 helpful votes
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IWM is outstanding and service is exceptional
June 21, 2022

I am really impressed with the speed and comfort dealing with everyone there is fantastic. If the quote you got online they will let you if anything change and an opportunity to discuss or dispute. I like their honesty with all my trade ins.

Date of experience: June 21, 2022
Kentucky
1 review
0 helpful votes
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Selling phone
April 2, 2022

Quick and easy, gave me a fair price, processed and paid quickly. I would recommend and next time I sell a phone, etc. I will check here first.
I went to that kiosk that buys phones first. It wouldn't accept my Driver License, got an email later about the kiosk being out of order. But this place offered a good hundred more so. Worked out for the best.

Date of experience: April 2, 2022
Indiana
2 reviews
0 helpful votes
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They changed their offer and didn't say why.
February 18, 2024
Updated review

It was easy, but it wasn't as straightforward as they claimed it would be. The computer was 2 years old but had literally only been turned on a few times (*we all know that's provable). Had battery and power cord and all the original packaging. The ItsWorthMore offer fell $140 without an explanation why. I deposited the check and wrote it off as an error in judgment on my part, but I absolutely won't deal with this company again.

Date of experience: February 11, 2024

So far, so good!
January 24, 2024
Previous review

So far, so good! It seems too simple to be true.

Date of experience: January 24, 2024
Alaska
1 review
2 helpful votes
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I bought my fourth generation iPad brand new, unrefurbished, in an Apple store. I had it for many years with no damage sustained whatsoever, and never a need to have it repaired or altered in any way. After upgrading to a new iPad, I mailed my 4th gen in after getting a decent offer of $85 for it by this company. Once it was received they gave me some song & dance about finding some dust between the screen and the LCD, and reduced their offer to $15, claiming that it must have been altered or serviced in some way. What a total bait & switch scam-artist company! I advise you to avoid this company, unless you dont mind wasting your time and potentially having your device damaged in the back and forth shipping. (I immediately declined their pathetic offer and demanded to have it returned.) I also advised them that once I received and sold my unaltered iPad to a credible company, I would be sure to send them a copy of the transaction...

Date of experience: January 12, 2018
New York
1 review
0 helpful votes
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SCAMMERS
October 21, 2023

I sold an iphone 13 pro max to this company my phone was free from all scratches of any kind it also had a perfect screen no scratches and no dents or chips I even took pictures of phone before i sent it i spent the extra 25,00 for fast delivery and fast processing i also bought the insurance my quote was for over 640.00 for an iphone 13 pro max that was in mint conditions from the moment i bought it i had it in a very strong case and the best screen protector i checked it out *******% before selling it and they send me an email saying there was cracks on the screen and it had scratches everywhere and offered me 183.00 for i i said um what kind of scam are you running my phone had no damage what so ever and i even sent them pictures proving it dont use this company they are scammers

Date of experience: September 21, 2023
Massachusetts
1 review
0 helpful votes
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I recently wrote a bad review of these folks. I had sent them two phones that both had a small separation between the screen and the case that I had not noticed. The initial review by their technician made it sound much worse than it was and caused the sale price to be reduced. After I wrote the review and responded to their email a customer service rep looked at the phones again with a technician and they both agreed any defect was minor and could easily be repaired. I was later notified that not only did they make the repairs but also that increased their original estimate by $10. It nice to do business with a company that steps up to the plate and does the right thing.

Date of experience: August 16, 2018
New Mexico
1 review
0 helpful votes
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No nonsense and easy to understand
October 30, 2023

From start to finish this was straight forward and easily understood. Communication via email was great as I always knew the status. I would use this company again should I have any other electronics to sell.

Date of experience: October 30, 2023
Arizona
1 review
0 helpful votes
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Bait and switch. Avoid
January 25, 2023

These other reviews have to be fake. This is a classic bait and switch tactic. Here's what will
Happen. You see they'll give you like $200 for a phone in great condition. You send it in. Then they'll tell you it's broken and only $75. (I know it's not broken because I had the entire phone screens replaced before I sent to them. Don't get scammed.

Date of experience: December 26, 2022
Maine
3 reviews
0 helpful votes
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Scammed
September 6, 2023

I'm so upset with this company. I sent myacbook Pro and they offered me $460. I paid for insurance and expedited shipping. They are offering me $20 now saying my laptop was cracked. I sent it out with no cracks. It was in great condition and now I lost over $400 and can't even sell my laptop to anyone else because it's broken now. Definitely frustrated and feel like I've been scammed. Be careful if you sell to them because you might get screwed like I did.

Date of experience: August 7, 2023
Florida
3 reviews
0 helpful votes
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Cheated on specs
September 18, 2023

Good overall experience but the process took to long to get paid. Also, I was cheated on a spec of my computer. When they received it, they said it had a 250 Ethernet when it even said 1000 Ethernet on the box. I didn't fight because it was just a $25 difference in price. Whatever, just be aware that they will try to convince you your item isn't what you described to them on your initial price quote. Good luck

Date of experience: September 18, 2023
Florida
1 review
0 helpful votes
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My computer was in better shape than described. It has always been in a case and didn't have a mark on it. They claim that after examination there were light scratches on screen and case (NOT TRUE) and the power cord was yellowed, not perfectly white. There had been no mention of the condition of the cord in the description. I had to spend $17.00 to mail the unit and then wit this $20 deduction I will lose $37 off the offer price. I will report this company to the government for mail fraud.

Date of experience: May 24, 2023
Ohio
1 review
0 helpful votes
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Have had a wonderful experience with Itsworthmore. They have been very courteous, respond to messages or inquiries immediately. They have explained everything they have done or are going to do. Best group of people I have ever dealt with. So very pleased with their communication and the end result. I was skeptical at first, but they proved their honesty and professionalism from the very beginning. Very happy with them.

Date of experience: August 16, 2018
Arizona
1 review
0 helpful votes
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I did an honest review of my phones before i sent them and got the amount they quoted. The one time we disagreed over the condition, the customer rep worked with me and we came to an agreement on a price quickly. I will use them again.

Date of experience: May 3, 2018
Minnesota
1 review
0 helpful votes
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Awesome Experience
November 7, 2024

I've used Its Worth More several times they always give a good price and make it a very
Easy transaction

Date of experience: October 28, 2024

Overview

ItsWorthMore has a rating of 4.1 stars from 659 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ItsWorthMore most frequently mention easy process, great experience and customer service. ItsWorthMore ranks 1st among Sell Cell Phone sites.

service
118
value
26
shipping
25
returns
20
quality
538
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