ironSource

I had leveled up like I was told to on the app and still didn't collect my coins so I waited 15 minutes like the message said. Because some of these offers take a little while to reward you. Well I waited over 2 hours so then I decided to contact support for the claim. I opened both apps the game and the app with the delayed coins and took a picture of the game and also used the app id and user id and sent the message to support and then I had received a automated message telling me they received my message and then I received another message telling me they needed to verify my email. I did that next I got my coins. In under 1 hour all together. I also got a confirmation telling me I got my coins for the app. All in all a very nice response team this place has.

I use my WiFi so the data doesn't calculate. I sent screenshot they gave points. Within 48 hours fast and very easy.

Do you want to use offer wall? DONT!

I had problem with wall offer. I completed the requirements almost four months ago, and waited 60 days for the confirmation, and another two months of fighting for my earned gems. I received five same messages for my issue (just copy and paste crap), I had to write three seperate tickets because they were closed without acknowleding the proof I sent. Additionally I send same confirmation multiple time, they have no idea whats going on, there is no communication between workers and with customer. Terrible experience, terrible contact, one of the worst experience I ever had.

After four months I finally did get my gems, but the fun is long gone. Never gona use offerwall again, mostlikely I will quit anyway after year or two playing...

I love just play! I had a pro lem with receiving my points and with zero hesitation they verified my claim and they delivered my point with 24 hours. Thank you, JustPlay. As a struggling college student this miney come in handy.

I don't really know how other games might work but for Dragon City it sure works excellent. It takes as little as 2 hours to a day to receive your reward. And if you think the service is slow, BE PATIENT MF, since you aren't the only one asking for help. Other than that I really love this app, and so does Walter White. Ji Ji Ji Ja.

Due to a error on my behalf i didnt recieve the rewards for the task i had completed.

I messaged to apologise and ask if there was anyway i could re attempt the challenge.

Turns out there was no need, the customer service team attended to my ticket to quickly and after sending some prrof via screen shots my reward was approved.

Absolutely fantastic customer care, 10/10 service and 10/10 speed, what more could i ask for.

I'm so happy to be dealing with a company that actually is true to their word. Customer service is the bomb actually responds within hour. Truly enjoy playing and earning extra money daily.

My problem with IronSource is that they are really not CUSTOMER support. They support the company that makes the offer available. It would be nice if they supported the customer and *tried* to get the company to fulfill the offer. I didn't give them fewer stars because in my game it says at the offer that the company reviews the screenshots etc and makes the determination, not IronSource. Oh well.

As the headline says the response to questions is fast and even if I thought I was wronged at first, they explain it where I see they are usually right, but if I'm right in a question they don't hesitate to give me the reward.

I didn't receive my diamonds in Crush Crush from the Offer Wall, so I wrote this ticket to check why my diamonds weren't arriving, and they immediately sent me an answer email and they gave me the diamonds in game!
I wasn't expecting such an immediate and gentle response! Awsome!

They take the longest time for pay out after telling the client they did something wrong the game they represent is pagan and No God fearing should get involved with any of their products Thank you for finally pay after 2 weeks though Shalom.

I had an app for csgo skins. They used to give some coins. Then when it re endered the app no coins ever received. I was scammed and never got any coins. Still waiting for about 2,200 coins. They denied like i didnt so something right when i did everything perfectly but they stop replying or said what i did wrong for them. Sad because i lost my trust and wasted my time. One of the app was looney tunes that never got the coins in case u want to know.

This site's customer service is downright horrendous. For over a month I've struggled to get rewards from them (Lifestyle Points for Sims Freeplay) and have had to publish negative reviews on Trustpilot to get my rewards. Now I don't even GET rewards anymore! A few days ago I had to email Firemonkeys to get my reward for 2 offers I completed. Today I sent in 2 support tickets, one was approved but I still haven't received the reward yet! How can people use your services if you swindle them out of their time and some cases, money? That's scamming! You're tricking your customers! I wouldn't recommend this website to anyone at all. Waste of time and their customer service is terrible! It's a scam! Stay away from it!

I want rewards for the Woodoku offer AND the previous ones IMMEDIATELY.

Downloaded and played one of your games you specified to get credits. Completed the highest level requested, I received the reward for the final level but nothing for the lower levels I OBVIOULSY would have had to complete to get to that highest level.

1 star is too many

I put in a ticket for missing credits on added up by cricket wireless and in less than 24 hours they had approved my request and my points were on my account! Very pleased with the response time.

They did a great job addressing the issue quickly and helped me with what I needed. They were polite with their support and will gladly reach out again when I need assistance.

Thank you!