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ironSource

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North Carolina
0 reviews
0 helpful votes
Follow David S.
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I had a delay in receiving the coin rewards for completing tasks in my Cash em All app. I reached out to customer support and the folks at Iron Source resolved my issue in less than a day after I confirmed my email.

Date of experience: January 16, 2022
California
1 review
0 helpful votes
Follow Andie L.
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App really pays!
March 1, 2022

I really enjoy this app. It really pays... its the 1st cash paying app ive tried out... all other apps dont pay or pays as fast as this app... it pays within 5mins of cashing out... this app is true to its advertising...

Date of experience: February 28, 2022
Belgium
1 review
0 helpful votes
Follow Madlynn J.
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Missing gems
November 9, 2021

I didn't receive some gems on a game after a mission in another game, I wrote a ticket with a screenshot to prove i achieved it. I received a quick answer and the missing gems shortly after that. Thanks a lot^^

Date of experience: November 8, 2021
Florida
1 review
0 helpful votes
Follow Farrah W.
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Quick response
February 27, 2022

I want to thank you for getting back to me so soon it's very hard to find sites that do what they say and say what they mean and that is exactly what you did. Thank you for fixing the problem quickly much appreciated thank you

Date of experience: February 27, 2022
Michigan
1 review
0 helpful votes
Follow Paige B.
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The game I'm playing I can earn gems if I download and play a different game from their list. So I downloaded the game but the app didn't realize that I downloaded the game and completed some of the requirements to get some gems. So I contacted the this site and within a hour I received my gems. Awesome

Date of experience: February 28, 2022
Mississippi
1 review
0 helpful votes
Follow Angelina C.
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Helped me immediately.
February 6, 2022

They offerwall is perfect for me, first off. I wasn't really expecting such a prompt response because it's 10:20pm at night. I sent my screen shot to them confirming that I completed the offer and verified my email that it was me sending my help ticket. Not even 15 minutes went by before they responded letting me know I gotten my credits. Thank you all so much, really appreciate it! You all helped me through really rough December. I hope many others use the app as well.

Date of experience: February 4, 2022
Portugal
1 review
0 helpful votes
Follow Jose B.
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Better late than never
October 25, 2021

The credit of the coins for finishing my mission in a game was inicially denied, without any justification.
I sent a print screen with the prove and the coins were still denied, not giving me a particular reason, but instead only showing a list of possibilities.
Finally, for my surprise, they review the situation and the credit was made

Date of experience: October 25, 2021
Viet Nam
1 review
0 helpful votes
Follow Phi H.
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Kinda fascinating app that recommend me play some good games to earn money also suffice my needs of playing game to relieve stress. And one thing i still in consideration is ' Can i withdraw money from clip clap?' guess i will wait and reponse to you guys soon on this. One thing i still wonder that 3rd and 2nd withdrawal were both declined and can't be explained in detail. I hope you guys can fix this soon. Add reason why it got declined cuz when i clicked it's just a blank

Date of experience: January 31, 2022
Colorado
1 review
0 helpful votes
Follow Jodi P.
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I Like Gold!
January 30, 2022

Thank you guys for the very very quick response with my Gold retrieval in "Left to Survive"! Had an issue with not receiving my Gold reward from one of the sponser apps. But, you guys responded as soon as I reached out to you! Thank you again! Luv this game!

Date of experience: January 29, 2022
Canada
1 review
0 helpful votes
Follow Tally L.
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Messaged customer support as i did not recieve the gold coins for a game after completing a gold offer. To my suprise they replied the next morning plus had granted the gold. I almost didnt bother trying but im quite pleasently suprised it was actually fixed in a timely fashion.

Date of experience: October 27, 2021
Italy
1 review
0 helpful votes
Follow Alice S.
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4 or 3
March 8, 2022

For an offer.
SCREENSHOOTS ARE NOT ENOUGH...?... But at the end i did get my points so, money. Also if they did not want...
-
For the other offer... no, 'See the ad to get points' i did see 3 or 4... and they asked me to proof it. Yes... how?
-
For other offers, no problems, i did get my points

Date of experience: March 8, 2022
California
1 review
0 helpful votes
Follow Enoch A.
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Iron Source is LEGIT
November 4, 2021

Will pay in MINUTES, after verifying legitimate completion of an offer. Additionally, I submitted a ticket regarding an issue with one of the offers on the wall. I blinked my eyes and it was resolved. Iron Source moved with ridiculous speed. An Iron Source offerwall is the FIRST place I look for offers. IS shames all the others. Don't bother with offerwalls that take 2 weeks or longer to pay you.

Date of experience: November 3, 2021
Indonesia
1 review
0 helpful votes
Follow Ruby C.
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The best iron source
October 6, 2021

I know ironsource from the choeaedol app. So at first i was very interested when choeaedol provided games and could get hearts when i finished the mission. But one day when I finished the mission I didn't get a heart, I contacted the iron by clicking missing hearts. And yeah iron is very kind and very fast in responding, within 24 hours I've got a heart.
Thank you so much iron I hope that in the future there will be no more problems

Date of experience: October 6, 2021
Colorado
1 review
0 helpful votes
Follow GERARDO B.
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Obstacle after obstacle
February 15, 2022

I was very dissatisfied with some of the apps I had downloaded because the just give you an obstacle after another obstacle. I practically had to tell them that I was going to delete all my apps. That's how I finally had one offer approved after being denied. Now here is another one where after initially winning and being told I would get my winnings. Now if I want to get my winnings I have wait 29d 11: h 45m to get my rewards. Take a look at the different screen shots I'm adding here. They are just providing one obstacle after another and another after another obstacle.

Date of experience: February 15, 2022
Nevada
1 review
0 helpful votes
Follow Shanice T.
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Awesome
January 10, 2022

At first I thought this was going to be another fake app claiming you could potentially earn cash back but I was wrong. I finallly decided to contact costumer support for not receiving my credits in the app and after a few days I opened up the app and there were my credits.

Date of experience: January 8, 2022
GB
2 reviews
7 helpful votes
Follow Dave T.
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10/10
February 14, 2022

Completed a game but hadn't recieved my reward - Went to support, provided screenshots, recieved my reward within a few hours, No hassle, No back and fourth emailing and No further issues, All resolved quickly and with ease. 10/10

Date of experience: February 14, 2022
California
1 review
0 helpful votes
Follow Kathryn B.
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I am not getting my coins on JustPlay so i can earn money playing candy crush soda so i contacted them asking them why. They emailed me saying i have been approved, all i have to do is close and refresh the game and my coins still are not being added. So now i have to contact them again for the 3rd time to try to resolve this, meanwhile i have stopped playing the game because of this. I am giving them 3 stars only because they claim to have corrected the problem and acknowledge that i should be getting my coins credited and for me that is at least a start.

Date of experience: January 30, 2022
California
1 review
0 helpful votes
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They help me
November 19, 2021

The answer my email fast and wanted to take care of my asap. I end up not completely fast a level witch I though I did but they told what to do to fix it and it worked. Coin were in my account within 5 mins as soon as I did what they asked THANK U

Date of experience: November 18, 2021
California
1 review
0 helpful votes
Follow Tim H.
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Ironsource is a hook-in for games to promote products and sales by giving in game rewards for real life purchases. Their hook in sucks... it regularly fails to register the purchase and give credit for it. I've provided them with screenshots showing the purchase, the lack of in game credit and no response. I've shown them the game developers customer service showing where I did get credited on 1 purchase and even it doesn't show in their hook in--which is where you are supposed to go to prove you completed something or something is In Progess.

I would not recommend them to anyone.

Date of experience: July 29, 2021
Washington
1 review
0 helpful votes
Follow dawn b.
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I had leveled up like I was told to on the app and still didn't collect my coins so I waited 15 minutes like the message said. Because some of these offers take a little while to reward you. Well I waited over 2 hours so then I decided to contact support for the claim. I opened both apps the game and the app with the delayed coins and took a picture of the game and also used the app id and user id and sent the message to support and then I had received a automated message telling me they received my message and then I received another message telling me they needed to verify my email. I did that next I got my coins. In under 1 hour all together. I also got a confirmation telling me I got my coins for the app. All in all a very nice response team this place has.

Date of experience: December 23, 2021

Overview

ironSource has a rating of 3.7 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source and quick response. ironSource ranks 2nd among Mobile App Development sites.

service
259
value
192
shipping
97
returns
110
quality
189