InstantCheckmate

Thank you instant checkmate and Paul for helping me out during this process. Got everything I needed while using the app, and Paul made it easy to cancel my subscription when it was no longer needed. Much appreciated team!

Just called their 1-800 number to clarify a payment and the rep answered on the first ring and offered to combine payments and save me money, which I had no idea was an option. He went out of his way to thank me for my being a loyal customer for years and to go ahead and submit the combined payment plan right away. The searches that I've done over the years when looking up social and professional contacts have given me more peace of mind, and ultimately have provided myself and my family more safety. I'd highly recommend this site for its ease of use, friendly interaction of customer service, and commitment to providing a highly useful product to the web community and beyond.

The web site is one of the most user friendly I have ever used. All of the entry points are well described so that the information that results is correct. The instructions are never confusing. If you do have questions the staff is quick to answer the phone and help you complete the tasks. No other website results in the complete reports with the clarity that occurs here.

I found the charge on my account confronted my daughter and found that she had used this for her to try to locate someone and she did called to have it canceled and customer service was very helpful with making the cancelation an easy transition

When will ICM IT people add the ability to use Folders to keep all these background reports organized? As it is, the amount of reports is overwhelming after a while and the ability to find /return to a certain report is extremely difficult with all the growing stacks of incorrect (misidentified) reports. Or at least, can't ICM add the capability to look at a generated report and have the option to save it, or discard it.? Why not have something so simple yet effective? AND only being able to delete report from the online phone ICM APP is ridiculous. All these troubles are making it seem pretty inviting for us to return back to Spokeo, Been Verified or Spyfly and use their services instead. ICM has a good product but ICM needs to stay up with the times or be left in the dust of history.

Identifying my contacts with people I never met or spoke with in any way, yes, I had lived in an apartment with neighbors whose last name may have been the same as mine, but I never met these people as I was involved writing and playing my piano. Other erroneous information about me also I located. As far as my husband, whose first and last names are common, checkmate crossed him not only with a lawyer whose first and last name were the same as my husband's m, but so much erroneous information was included that I concluded that vip records prior to about 1990 were ignored, perhaps because many agencies do not maintain within reasonable access such old records. Many people and organizations clearly have used the internet to gather vast arrays of files and information that ignores older files in order to gather earnings. Inaccurate, in fact shockingly erroneous information that I witnessed of this background checker is the reason that many people no longer trust the internet.

I was notified my email and password was stolen from using this site. They have had a security breach of customer information and have failed to inform those who were affected. My cc company just sent me a message my email and password was for sale on the dark web. I have a monitoring service and they know here it came from

Instant Checkmate heavily markets a "check your name for free" offer. They then suck you into watching for 10 minutes while they progress bar their way through all sorts of interesting sounding data base searches, with alarming and tantalizing progress messages, like "12 criminal records found for !"
At the end of all this nonsense, you can get your "free" report... if you BUY a subscription. It's totally annoying BS - as in bait-and-switch. The FTC ought to sue these idiots.

Searched myself - site wanted nearly $30/month for searches & reports. Had 2 lower cost levels. When I declined all those, it offered a 5 day trial for $1, so I bit. Turns out the info they have is old (10 yrs or so out-of-date) and inaccurate (things I never heard of linked to my name, which isn't all that common). Needless to say, I cancelled. They told me I could continue to search for rest of 5 days but when I continued that same day, they got my Hotmail account locked! The next email I got from them had a msg that the sender FAILED the fraud check. Now you know.

I am a security professional who uses a number of sites for information regarding cases I am working. Three years ago I used this website once (without any meaningful result). I recently found that they'd been billing me $22.86 a month for the last 3 years. Clearly I should review credit card statements in detail. And I should choose reputable vendors to do business with. I made a mistake, but will ensure that my colleagues in the industry don't make the same one.