Infotracer

Hello Terri,

Thank you for sharing your feedback. We sincerely apologize we could not provide the owner's information of the vehicle you were searching for. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

I have also searched on my end to see if I could help yield the results for the License Plate you were searching for, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Since we could not provide the information, I processed a refund of $2.95. Please expect the funds to reflect in 3 to 5 business days. Your account has also been deactivated, and your email has been removed from our mailing list. Rest assured, we are working on improving our services. If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Chris,

Thank you for your feedback. We're glad the information was helpful in making an informed decision about the car purchase. However, I apologize for any confusion or inconvenience caused by the subscription charges.

After reviewing your account thoroughly, we found that no cancellation request was made before the end of your trial subscription, which is why the monthly fee was automatically charged.

On our checkout page, before the final billing step, the terms and conditions of the purchase, along with a detailed summary of the selected package, including the cost and duration of membership, are provided and must be approved/acknowledged for the purchase to be completed.

I have canceled the account. Rest assured, our company will no longer bill you. The payment made will allow you access until February 24,2025. If you need further assistance, please don’t hesitate to contact us. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Chenai,

Thank you for your feedback, and I’m sorry you're not satisfied with the results.

All customers can run a free preliminary search to verify a person’s existence in the U.S., and the results may differ from the member’s area. Premium reports are optional and provide access to sensitive data that is not available anywhere else. However, you can skip these by closing the pop-up, and the search will continue as usual.

To make things right for you, we want to help you get the information you need. Please give us a call or send an email to askinfotracer@ask.infotracer.com. We’re here to help. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello David,

Thank you for your review. I'm sorry you're dissatisfied with the report you received. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Johnathan,

Thank you for leaving a review. We sincerely apologize we could not provide the vehicle's owner information. Please know that the notifications regarding additional fees for the Premium Reports are optional add-ons only. You can exit the pop-up notification, and it will continue running the search without additional fees.

I have also searched on my end to see if I could help yield the results for the License Plate you were searching for, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Tosha,

I'm sorry our service did not meet your data needs. We value your privacy, and we do not have access to your personal contacts.

Additionally, we do not notify anyone of any search you conduct within our member's area. The only way someone will know what you are researching is if you give them direct access to your account.

I can see that you were trying to find information on an email address. We sincerely apologize, but we were unable to find any additional information on your request within our database.

This may happen if the email address is under any of the following conditions:

(1) is a dummy/system-generated email;
(2) has been added to the Do Not Email List;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Lance,

Thank you for sharing your feedback. I'm sorry our service did not meet your data needs. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not under our control.

Additionally, although premium reports will provide additional information, the availability of the data still depends on what was additionally gathered publicly.

I would love to turn things around and make it right if I can. Please reach out to me at askinfotracer@ask.infotracer.com or call me at +1 833-922-2315. I look forward to hearing from you. Have a great day ahead, and stay safe.

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Huey,

Thank you for your feedback. I’m sorry if the outcome of your search did not provide what you are looking for.

I tried to search for the information but to no avail. The information might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. There is no assurance, as found in our FAQs>Data Questions: https://infotracer.com/faq/.

I see you’ve already contacted our support team, and I’m glad to confirm that your refund of $9.95 has been processed.

Please let us know if there's anything else you need assistance with. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Sarah,

Thank you for sharing your feedback. I’m sorry about your dissatisfaction with the service. Our goal is to provide accurate and clear reports, and we understand how important it is to have reliable information when making decisions.

If the report you received is unclear or if there are any issues, I’d be happy to assist you further. Please feel free to email us at askinfotracer@ask.infotracer.com. We value your trust and are committed to ensuring that your experience is as seamless as possible. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Karen,

Thank you for leaving a review. We sincerely apologize we could not provide the owner's information of the vehicle you were searching for. Please know that the notifications regarding additional fees for the Premium Reports are optional add-ons only. You can exit the pop-up notification, and it will continue running the search without additional fees.

I can see you were running a search for a License Plate/VIN. I’ve tried searching for it on my end but was also unsuccessful. It could be that the license plate/VIN might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
Www.infotracer. Com
+1 833-922-2315

Hi Michael,

Thank you for taking the time to share your feedback! We’re so glad to know about your positive experience with Pola. It’s wonderful that she was able to go above and beyond to assist you in gathering the information you needed. We’ll be sure to pass along your kind words to Pola. She’ll be thrilled to hear your feedback!

If you need anything further, don’t hesitate to reach out. We’re always here to help.

Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Myron,

Thank you for your feedback. I'm sorry for the confusion regarding the results of your search.

Our data is compiled from various sources, including courthouses, white-page databases, vital records websites, social networks, and archives. Due to legal state limits over which we have no control, these records may contain inaccuracies and omissions.

Allow us to run a search for you. Please feel free to give us a call or send an email to askinfotracer@ask.infotracer.com. We look forward to resolving this matter to ensure you have a better experience moving forward.

Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello John,

Thank you for leaving a review. I’m sorry you did not find the information you were looking for. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

I ran the search for the email address, and I sincerely apologize, but we could not find any additional information on your request within our database. This may happen if the email address is under any of the following conditions:

(1) is a dummy/system-generated email;
(2) has been added to the Do Not Email List;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Since we could not provide any information, I processed a refund of $1.95. Please expect the funds to reflect in 3 to 5 business days. Your account has also been deactivated, and your email has been removed from our mailing list. Rest assured, we are working on improving our services. If you need anything else, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi Jeremy,

Thank you for your feedback. I’m sorry you didn’t receive the information you needed.

We found no additional information on your request in our database when searching. This may happen if the phone number is under any of the following conditions:

(1) is a dummy/system-generated number;
(2) has been added to the Do Not Call List;
(3) has been purposely removed for privacy, confidentiality, and security reasons by an individual or by the state.

Our goal is to provide you with the information that you need. However, please understand that we can't guarantee full or accurate information for every name, phone number, or address because publicly available information varies. Records may be missing or incomplete for various reasons, including state restrictions.

Since no information was found, I have processed a refund of $2.95. You should expect the amount to appear in your statement within 3–5 business days. Please let us know if there's anything else we can help you with. We are committed to improving our service.

Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Tracy,

Thank you for your review. We apologize for the confusion and inconvenience this has caused. Please know that the notifications regarding additional fees for the Premium Reports are optional add-ons only. We have to pay a fee to access these extra and highly sensitive data, which is not available anywhere else. You can exit the pop-up notification, and it will continue running the search without additional fees.

I have also searched on my end to see if I could help yield the results for the License Plate you were searching for, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hello Timothy,

Thank you for your feedback. I’m sorry you did not find the information you were looking for. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at askinfotracer@ask. Infotracer. Com. Rest assured, we’re here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
Www.infotracer. Com
+1 833-922-2315

Hi Lisa,

Thank you for your feedback. I’m sorry you didn’t receive the information you needed.

I have also searched on my end to see if I could help yield the results you may need, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection.

Due to this, I have processed a refund of $2.95. You should expect the amount to appear in your statement within 3–5 business days. We are committed to improving our service and hope you will consider giving us another chance.

Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
Www.infotracer. Com
+1 833-922-2315

Hello Jackson,

Thank you for sharing your feedback. I'm sorry our service did not meet your data needs. Please note that all customers are welcome to run a preliminary search for free, which will provide a preview of the possible results available when you subscribe to our services. Nonetheless, maintaining quality information requires access, collections, updates, and sorting fees, which is why our reports are not free.

Additionally, the notifications regarding additional fees for the Premium Reports are optional add-ons only. You can exit the pop-up notification, and it will continue running the search without additional fees.

I want to turn things around and help you get the necessary information. If you’d like, we can schedule a call as soon as you are free, or you can email us at askinfotracer@ask.infotracer.com. Rest assured, we’re here to help you.

I look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Hi David,

Thank you for your feedback. I’m sorry for any confusion regarding your recent purchase.

To clarify, Premium Reports are just optional add-ons. Accessing this additional, highly sensitive data comes at a cost, as it is not available from any other source. However, you can close the pop-up message, and the search will proceed without interruption.

We want to ensure you get the information you’re looking for. If there’s anything specific you still need, feel free to let us know, and we’ll do our best to resolve the issue. You can call or email us at askinfotracer@ask.infotracer.com. Have a great day, and stay safe!

Sincerely,
Meliza
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315